“Purchased a packet of 10 gents handkerchiefs and on opening package only found 9. Cost £9.50
Bar code no 07252235 made in China. Tried contacting M&S Fosse Park on their tel. no. Several times. Phone answering system was computerised so no human contact was available. The advice message advice was to return them to store for service. This I felt was not acceptable and just put he responsibility on me for sorting out the error.”
“Visited Fosse Park M&S food hall today for the first time since lockdown in March. It was the worst environment for safety I have been to. Too many people, numbers NOT being controlled, narrow isles, people too close at the checkout. M&S are putting profit before safety. They need to limit the numbers in the shop at any one time, reduce the range of produce on offer so widening the isles for safety. More signs needed and more staff to advise at checkout. I have shopped at M&S in Alnwick until now which is safer BUT recently has been less so.”
