“I can't speak highly enough of Martian Mushrooms, their service and ethos as a business is just first class. Amazingly attentive to their customers, it feels like a real partnership above anything else. If you're interested in mushrooms, they will help develop your passion with expert advise and all the products you'd ever need!”
Thank you so much for your review, Dominichi! Helping you grow your passion for mushrooms is what we’re all about, and we’re so glad to hear it’s making a difference.
If you ever need advice, have questions, or just want to share your growing journey, we’re always here for you. Thanks for being such a valued part of the Martian Mushrooms community!
Sincerely,
The Martian Mushrooms Team
We’re really sorry to hear about your experience. We’ve tried reaching out to you a few times to understand and make things right but haven’t heard back yet.
Your satisfaction is super important to us, and we’d love the chance to help. If you’d like to chat, please get in touch at support@martian-mushrooms.com. We’re here to make things right and ensure you have a better experience moving forward.
Sincerely,
The Martian Mushrooms Team
“Amazing products as usual, customer services like no other on the
Market here or abroad.
Have everything you need including help all along the way , so you cannot go wronge.
Just grew the lions Maine recently and what a joy.
The magic brew coffee is delicious as well as health beneficial , cannot start my day without it.
Feel alert and clear minded, arthritis feels better too.
Cannot fault this company and to top it off why not support our BRITISH BRAND COMPANIES !
Thanks Martian 👽”
Thank you for this amazing review, Selina! Your kind words put a big smile on our faces. It’s so great to hear you’re loving your Lion’s Mane grow and starting your day with Shroomex Magic Brew, it’s a real game-changer, isn’t it? Knowing it’s helping you feel alert and easing arthritis is the best feedback we could hope for.
We’re glad to have you as part of the Martian Mushrooms family. Your support fuels everything we do!
If there’s anything you need or any questions pop up, you know where to find us. Happy growing!
Sincerely,
The Martian Mushrooms Team
Thank you so much for your review, Francis! We're glad to hear that you've consistently enjoyed speedy delivery and top-quality products over the years. It’s our pleasure to include a little something extra as a thank-you for your loyalty.
We appreciate having you as part of the Martian Mushrooms family and look forward to serving you again soon!
Sincerely,
The Martian Mushrooms Team
Thank you for the kind words, Alicja! We're so happy to hear that our grow kits have made your mushroom-growing journey easier as a beginner. It’s awesome to be part of your success!
Happy growing, and feel free to reach out if you ever need any tips or support.
Sincerely,
The Martian Mushrooms Team
Thank you for the kind words! It's exciting to hear that you're exploring oyster mushrooms for B12, and it’s great to know the free gift was a helpful addition to your research.
Wishing you all the best with your growing and discoveries. We’re here anytime you need support!
Sincerely,
The Martian Mushrooms Team
“I’ve been using Martian mushrooms products for a couple of years now and am always pleased withe high quality and amazing results.
The packaging is secure and everything comes with clear instructions. I’m grateful I found thus trustworthy company. Thank you :)”
Thank you so much for sticking with us and for the kind words! It’s wonderful to know that our products and results continue to impress you. We put a lot into quality and making sure everything arrives securely, so it’s wonderful to hear that it’s making a difference.
We’re grateful to have you as part of the Martian Mushrooms community!
Sincerely,
The Martian Mushrooms Team
“Great service from start to finish. The website is easy to navigate through with all the relevant information easy to find, the payment section is straightforward and delivery is prompt with communication throughout the process. The quality of product is top class. My monotubs produce fantastic results for me. Don't hesitate to use this company!”
Hi Andy, thank you for the fantastic feedback! It’s great to hear that everything from browsing our website to receiving your order went smoothly, and that your MonoTubs are giving you amazing results. We aim to make every part of the experience as seamless as possible, so your kind words really mean a lot.
Happy growing, and we’re here if you need anything along the way!
Sincerely,
The Martian Mushrooms Team
“I had a problem with 2 grain spawn bags I ordered but as soon as I contacted MM about the issue they were quick to help resolve the issue and offered me a replacement for both bags and some additional spore syringes too, great customer service!”
Thanks for sharing your experience! We're sorry to hear about the initial hiccup with your grain spawn bags, but we're glad we could get things sorted quickly. Making sure you’re set up for success is our top priority, so we're happy the replacements helped.
We appreciate your support, and we’re here anytime you need us!
Sincerely,
The Martian Mushrooms Team
“Bought the Monotube kit about a week ago and was very impressed with the kit, it has everything needed to start growing.
I’m a beginner and wanted to grow Lion’s mane mushroom from scratch, normally I would buy the pre-inoculated blocks, but thought this year I would try one of MM mono tube kits as it is a good step up. I went for the subscription as it is hassle free and at a great price compared to other suppliers. Well worth it if you are a beginner and want to keep growing on a regular bases, thanks MM 🍄🟫”
Thanks so much for sharing your experience! We're thrilled you chose us for your first go at growing Lion's Mane from scratch—it sounds like you’re off to a great start.
The subscription definitely makes things smooth, and we’re glad you’re finding it worthwhile. Happy growing, and we’re here whenever you need support along the way.
Sincerely,
The Martian Mushrooms Team
Thanks a bunch for the awesome feedback, L! We're so glad you're happy with our products and customer service—it’s exactly what we aim for. Your recommendation means the world to us!
Happy growing, and don’t hesitate to reach out if you ever need anything.
Sincerely,
The Martian Mushrooms Team
“I've been working with Martian Mushrooms for 2 years now, there amazing. Kaz is a legend if you have any problems no matter how big or small it's sorted, replacements are sent and delivered next day (customer service 6⭐). The product that they offer is far superior to any other product out there, grain bags or bulk substrates the fruits that are produced are beautiful (product 5⭐). Information on any subject relating to mushrooms, growing practices, materials etc they have knowledge that will take years to gain at there finger tips, so make use of it! I can't rave enough about Martian Mushrooms they will have your back and also send you cheeky freebies 🍄x
Ps. The attached vid is mins away from harvest”
Hi Jamie, thank you for the incredible review and for being part of the Martian Mushrooms family for the past two years! It’s fantastic to hear about your experiences. We're all about making sure our growers are set up for success, so knowing you feel supported—and enjoyed those freebies!—really means a lot.
Here’s to many more fruitful grows, and we’re always here if you need anything. Thanks again for the kind words and support!
Sincerely,
The Martian Mushrooms Team
Thank you for sharing your experience! We’re so glad to hear you’re happy with our products and speedy delivery. Knowing you'd recommend us means a lot!
Sincerely,
The Martian Mushrooms Team
Thank you for the wonderful feedback! We're thrilled to hear that our products, delivery, and customer service hit the mark for you. It's always great to know when we’re making the mushroom-growing journey smoother and more enjoyable.
We appreciate the high recommendation and are here if you ever need anything else!
Sincerely,
The Martian Mushrooms Team
“First class support.
The product is great. I did find it a little tricky to find the right place to house it and initially tried side fruiting which I think was a mistake. The mushroom seems to prefer top fruiting.
With some advise from the team I will now set up a shelter to try and keep in a bit more moist
Thanks”
Thanks so much for sharing your experience and feedback, Wes! Growing mushrooms can have its quirks, but it sounds like you're right on track. Top fruiting is definitely a solid approach for Lion's Mane, and keeping things a bit more humid should help bring out the best in your grow.
We’re here anytime you need more tips or just want to chat mushrooms. Thanks again for choosing us, and happy growing!
Sincerely,
The Martian Mushrooms Team
“This was the best experience ever. As a beginner I was really lost on how to start growing my own lions mane. I got all of my questions answered and making my very first harvest was so rewarding. Can’t wait to lear more and discover this fantastic mushroom world. Guys are very fast in answering, 100% recommended”
Wow, thank you for the fantastic review, Kata! We’re beyond glad to hear that your first Lion’s Mane grow was a success – and even more excited that you enjoyed the process. Growing your own mushrooms is such a rewarding experience, and we’re here for any questions or tips as you continue exploring.
Can’t wait to be part of your next growing adventure! Thanks for the awesome recommendation.
Sincerely,
The Martian Mushrooms Team
“A great team with all the support to help you start your growing journey. I highly recommend Matian Mushrooms. I was struggling to find help on growing until I came across them with their step by step instruction guide. I would rate them more than 5 stars 🌟 if I on the rating board, for me they more than 5 stars 🌟. Their customers service is great, and not just for the sake of being over the top, but it's the best I have ever come across so far. They really take pride in helping and supporting their customers. Thank you to the team”
Thank you for such an amazing review! We’re beyond happy to hear that our grow guides and support have helped you on your growing journey. It’s wonderful to know that you feel we’ve gone above and beyond with our customer service—it’s something we truly take pride in. Your kind words mean the world to us, and we’d give you 5 stars too if we could!
If you ever need more help or have any questions, we’re always here for you.
Sincerely,
The Martian Mushrooms Team
“Huge shout out for the customer care team! I initially received the wrong order but my items were replaced within a week and I even got some extra grains. I appreciate the continuous support and flexibility from the customer team during the whole process!”
Thank you so much for appreciating our Customer Care team, Christian! We're sorry about the mix-up with your order, but we're glad we could resolve it quickly and get your items to you—plus a little extra! We truly appreciate your patience and understanding, and we’re always here to offer support and flexibility whenever you need it.
If you ever have any other questions or need help, don’t hesitate to reach out!
Sincerely,
The Martian Mushrooms Team
Thank you for the awesome feedback! We’re glad to hear you’ve had a great experience with our delivery and customer support. If you ever need anything else, we’re always here to help.
Sincerely,
The Martian Mushrooms Team
“Been ordering from this supplier for a while now and never had any issues! Great quality products, fast and discreet delivery, amazing costumer service
Used all products from here to grow some beautiful mushies! Was so so happy with them, great yields too!”
Thanks a lot for your continued support and for taking the time to share this wonderful review, Harry! We’re happy to hear that you’ve had such a positive experience with us—from the quality of our products to the fast delivery. Knowing you’re getting great yields from your grow makes us really happy!
If there’s anything else you need or any questions you have, don’t hesitate to reach out. We're always here to help make your growing experience the best it can be.
Sincerely,
The Martian Mushrooms Team
