Matalan Reviews

4.04 Rating 1,548 Reviews
76 %
of reviewers recommend Matalan
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 80%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
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About Matalan:

<a href="http://direct.matalan.co.uk">Matalan Direct</a>- Your destination for modern family living, made easy. Bringing stylish and practical home furnishing and improvement products direct to your door, at the click of a button and without the need to leave your home. It’s everything we couldn’t fit in store, but still at the great value you’d expect from Matalan.

We understand that for modern families, the easier, quicker and more direct we can make things, the better and that’s why our friendly advisers are on hand to answer your questions, both online and over the phone.

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Got a Question?

Put order in on 26th April money pending from my bank when do you take it when you despatch the goods
Asked by Gwenda Hughes (2 months ago)
Which courier service do you use in Wales?
Asked by Val Forrester (8 months ago)
if something is out of stock in my size will you be getting more stock..summer bikini?
Asked by karen jepson (1 year ago)
Does matalan open earlier than 10.30 on a Sunday for browsing?
Asked by natalie mayne (1 year ago)
how long does it take to get a refund as i have benn waiting nearly a week
Asked by linda powell (1 year ago)
Di tphone matalan for store enquiry you could pjone all day long a d listen to automated rubbish.certainly no customer service
Asked by Ruth Ramsay (1 year ago)