|
Shipping & Delivery
|
|
|---|---|
|
Delivery Methods
|
Courier
|
|
Average Delivery Time
|
Over 7 Days
|
|
On-time Delivery
|
Greater than
26%
|
|
Accurate And Undamaged Orders
|
Greater than
78%
|
|
Customer Service
|
|
|
Communication Channels
|
Telephone, Email, Live Chat
|
|
Queries Resolved In
|
Over A Week
|
|
Customer Service
|
|
|
Returns & Refunds
|
|
|
Refunds Process
|
Difficult
|
|
Returns Process
|
Could Be Better
|
About Matalan:
<a href="http://direct.matalan.co.uk">Matalan Direct</a>- Your destination for modern family living, made easy. Bringing stylish and practical home furnishing and improvement products direct to your door, at the click of a button and without the need to leave your home. It’s everything we couldn’t fit in store, but still at the great value you’d expect from Matalan.
We understand that for modern families, the easier, quicker and more direct we can make things, the better and that’s why our friendly advisers are on hand to answer your questions, both online and over the phone.
