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Alana Clinic Reviews

4.8 Rating 338 Reviews

95 %

of reviewers recommend Alana Clinic

Company Reviews

4.8

Based on 338 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Alana Clinic:

The Alana Hair Clinic is a healthcare polyclinic accredited by the Turkish Ministry of Health. The Alana Hair Clinic also holds the International Medical Tourism licence from the Turkish Ministry of Health, allowing the acceptance of international patients from all over the world.

Hair transplantation procedures are performed by doctors, nurses, and anesthesiologists inside the facility. All of our staff are top-notch professionals, with more than 10 years of hair transplantation experience, regularly following the most avant-gardist developments in hair transplant techniques.

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Alana Clinic 5 star review on 29th August 2022

Alana Clinic 5 star review on 29th August 2022

Alana Clinic 5 star review on 29th August 2022

Alana Clinic 5 star review on 29th August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole procedure went very smooth. All the clinic staff was very friendly and interested in offering the best service with excellent care. I will definetily recommend this clinic to all my friends in need. Really appreciate all the work these people did in the last 2 days.”

(U) - Posted 4 years ago

“Do not do go with MCAN!!! I am 25years old, I had a fue transplant to improve my crown area. I felt nervous before the treatment and almost backed out, but the receptionist assured me everything would be fine... it was not! The doctors do not speak English so you cannot get a proper consultation. The so called “doctors” who were removing my grafts turned out to be 2 assistants who were not even qualified. They were not even paying attention, talking, making jokes and laughing the whole time (not in English) making me feel very uncomfortable. Long story short, my donor area looks terrible. Overharvested and has very visible scarring cause by amateur skills. When I consulted MCAN about this they said pay for 5 sessions of PRP to improve hair growth and consult a dermatologist. Now I will have to pay thousands to resolve this issue.”

Posted 4 years ago

Dear Sean, We are already in contact with you and aware of your condition. As we have described before, there is nothing wrong with your donor area and no trace for overharvesting is visible. Unfortunately, you have cut your hair before 3 months. By the time, it will get better and the healing process will be completed one year after the operation. We will keep our contact and support you in the best way. Kind regards, MCAN Health

Posted 4 years ago

“Great experience and well looked after”

(U) - Posted 4 years ago

“Very pleased. Great experience, very profesional. Explained my operation step by step. Highly recommed!!!!!”

(U) - Posted 4 years ago

“Mcan health are very relaxed and very helpfull people from start to finish i felt very looked after at mcan health and recommend mcan to everyone looking for a brilliant hair transplant”

(U) - Posted 4 years ago

“I am very happy with the transplant area. The staff were excellent.”

(U) - Posted 4 years ago

“Very disappointed. 1. Were supposed to meet me at airport. Someone showed up but kept me waiting for about an hour. Was talking on phone and arguing with someone. Had to leave for hotel on my own. They didnt reimburse me. 2. When I got to the hotel there was no reservation for me. The receptionist was helpful. He called mcan people and after half an hour I got my room. 3. The person who was supposed to facilitate my arrival and stay wasnt available the first day. Not helpful. 4. MCAN told me before I left for Turkey that I will get about 5000 hairs, the procedure will last for 6-7 hours, will have a break mid-procedure for rest and lunch. And that I will get a certificate/warrantee that states the number of hairs I had and guarantees permanency of hairs. In reality the procedure lasted for about 3-4 hours, I got a very small number of hairs, my head still looks bald, didnt receive the certificate, and the lunch they promised me was an old sandwich with a pepsi in a bag they gave at the end. Now i will have to do it all over again. And go thru all the pain again. It was painful. I wish i can show a pic of my head. Very bad experience with MCAN”

Posted 4 years ago

Dear Mr Sahli, Thank you for your review. We had found you in our patient database. You were operated by one of our previous contracted doctors on 23 December 2016. Up to now, we did not get any complaint from your end. After 3 years, we are surprised to hear that you were not satisfied with the hotel, transfer and the grafts implanted. Now we have our own clinic with own hair transplant team. We would still like to help and support you as best as we can if you express your complaint and share your current photos to followup@mcanhealth.com Best regards,

Posted 4 years ago

“Really pleased with the experience from start to finish. Staff were really friendly and professional. Would reccommed this clinic.”

(U) - Posted 4 years ago

“Very happy with the service recieved at Mcan”

(U) - Posted 4 years ago

“From the beginning to the end a wonderful experience. 3500 grfats and a very good service from the staff”

(U) - Posted 4 years ago

“Was a plesant for me to be treat in this clinic. good experianse and kindly people”

(U) - Posted 4 years ago

“The care given in making me feel at ease and the general feeling being good around the procedure as a whole was outstanding and the nurses and staff made everything less stressful”

(U) - Posted 4 years ago

“Used mcan recently for a hair transplant procedure. I highly recommend them. Everything was smooth and i was looked after.”

(U) - Posted 4 years ago

“Fantastic expierience; very professional in every way from moment you get to airport to last day at the clinic: , highly recomended”

(U) - Posted 4 years ago

“Nice staff and clean clinic. A good value for the price. 3200 grafts tranplanted”

(U) - Posted 4 years ago

“The procedure was clearly explained and the clinic was very clean. Good after care instructions.”

(U) - Posted 4 years ago

“Very good service, and friendly staff. Thank you”

(U) - Posted 4 years ago

“Had a great experience, the welcome was nice, everything was clean, everyone was professional”

(U) - Posted 4 years ago

“I have done my hair transplant at mcan clinic , i would say that all the people and staff was very friendly, very professional. I recommend this clinic for the peolple wanting hair transplant. Many thanks !!”

(U) - Posted 4 years ago

“I found the experience with Mcan to be a pleasant one with no problems.”

(U) - Posted 4 years ago

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Alana Clinic is rated 4.8 based on 338 reviews