Me and My Glass Reviews

Name: Me and My Glass
Address: The Old Drill Hall 10 Arnot Hill Road, Arnold, NOTTINGHAM, Nottinghamshire
Rating: 4.63

4.6 Rating 485 Reviews

92 %

of reviewers recommend Me and My Glass

Company Reviews

Questions

Metrics

4.6

Based on 485 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

0330 043 6803

Email:

admin@meandmyglass.co.uk

Location:

The Old Drill Hall 10 Arnot Hill Road,
Arnold,
NOTTINGHAM
Nottinghamshire
NG5 6LJ

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Me and My Glass 4 star review on 19th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible Experience – Avoid This Company I ordered a glass tabletop from this company four to five months ago, and the entire process has been a nightmare. Despite providing the correct measurements, the tabletop arrived in the wrong size and color. After reporting the issue, I was told it would be replaced, but this never happened. At first, they responded to emails and asked me to double-check the details, but after a while, they stopped replying altogether. Their customer service is shocking—absolutely no accountability or professionalism. It’s clear they are not manufacturers but likely just reselling products with no quality control. The time and energy I’ve spent trying to resolve this have been wasted. I’m reporting them to Trading Standards because their practices feel like a scam. Save yourself the headache—stay far away from this company.”

Helpful Report

Posted 6 months ago

“Ordered replacement glass for wood burner stove. Product arrived well packed and speedily. Fitted the wood burner perfectly.”

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Posted 6 months ago

“A great service. Easy to order. Delivery was brilliant and came earlier than stated. Glass was packaged great. Would recommend them to anyone and will always use from now on.”

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Posted 6 months ago

“Great service,good communication, great product delivered to my home.”

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Posted 7 months ago

“We were extremely DISAPPOINTED with me and my glass. We ordered a piece of glass on 9th December. After many many e mails and phone calls on the 10th Jan we were told they couldn’t do. RECOMMEND YOU AVOID this firm. COMMUNICATION SKILLS NIL”

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Posted 7 months ago

“Ordered new glass for wood 🪵 burner. Website very user friendly, order placed & delivered within 3 working days as advertised. Packed very well. Very happy with product & service .”

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Posted 7 months ago

“I've used this chap a few times over the years and never had a problem..Great service. CX”

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Posted 7 months ago

“The glass has now arrived. And looks ok,, yet to try it out.thank you”

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Posted 7 months ago

“Fantastic service- would 100% recommend. Ordered a few days before Christmas and it arrived in time- thank you”

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Posted 7 months ago

“Quick easy spot on delivery.”

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Posted 7 months ago

“Fast service and delivery, arrived intact and cut to size. Would definitely recommend”

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Posted 7 months ago

“The delivery finally arrived, very late but in excellent protection that ensured all was well. The three-star only review is taht the systems are confused. I received three requests to do a review before the glass had arrived. There had been no comms re delay or expected delivery.”

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Posted 7 months ago

“Your service was extremely fast and accurate and the glass arrived beautifully packed, all safe and sound”

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Posted 7 months ago

“Excellent service - glass perfect size and arrived quickly and well packaged.”

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Posted 8 months ago

“Don’t have much to say except to stress that the service was excellent”

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Posted 8 months ago

“Very helpful when the situation required some help”

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Posted 8 months ago

“Fab service delivered on time only thing is the company is hard to get hold of but item did not disappoint.”

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Posted 8 months ago

“Absolutely superb. Arrived quickly, correct measurement and looks excellent.”

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Posted 8 months ago

“Great Service, our Multi Fuel Stove glass cracked, very easy to order the replacement, delivery was prompt”

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Posted 8 months ago

“So easy to order, very securely packaged, fits perfectly and is crystal clear. Thank you!!”

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Posted 8 months ago

Me and My Glass is rated 4.6 based on 485 reviews