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MemoryCherish Reviews

5.0 Rating 2,090 Reviews
100 %
of reviewers recommend MemoryCherish
5.0
Based on 2,090 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read MemoryCherish Reviews

About MemoryCherish:

MemoryCherish is the #1 photo restoration studio nationwide. We create stunning masterpieces out of your old photos that allow you to cherish & relive your memories for generations to come.

You’ll be amazed at how great your memories will look on your wall after we work our magic!

Visit Website

Email:

support@memorycherish.com

Anonymous
Anonymous  // 01/01/2019
The picture that you did of my mother was fantastic. I couldn't really appreciate it until I saw the prints. The only comment I have is that it was difficult to tell what I was buying in to. All correspondence seemed a bit mechanical so I was sure things weren't going to turn out well. But it was a magnificent job!
MemoryCherish 5 star review on 30th December 2022
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Posted 2 years ago
Dear Ruth, Thank you for choosing MemoryCherish for your photo restoration needs. We are glad to hear that you are happy with the final product. We appreciate your feedback and will work to make our communication more clear in the future. Thank you again for choosing MemoryCherish!
Posted 2 years ago
Fast, friendly and professional -- excellent work! I highly recommend this company for your photo restoration needs, and will not hesitate to use their services again. Maka, the Customer Service Lead, could not have been more helpful!
MemoryCherish 5 star review on 30th December 2022 MemoryCherish 5 star review on 30th December 2022
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Posted 2 years ago
Thank you for trusting MemoryCherish with your cherished photos, Grafton. We are truly humbled by your kind words and we’re glad that we could restore your memories to their former glory. We are thrilled to hear that we were able to help make your experience a positive one. We hope you will allow us to serve you again in the future should the need arise. Thank you for choosing MemoryCherish!
Posted 2 years ago
Memory Cherish did a wonderful restoration of a heavily damaged photo of my Wife in her wedding gown and her Mother on our wedding day in 1967. I restore old photos as a hobby, but could not come close to their work. I am having some old 8MM films converted to digital so I can obtain photos of my wife & her father in the aisle for Memory Cherish to restore.
MemoryCherish 5 star review on 30th December 2022
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Posted 2 years ago
Thank you for choosing Memory Cherish to restore your damaged wedding photos, Earl. We are thrilled that we were able to bring back such cherished memories for you and your family. It was an honor to work on those photos and we are so happy that you are pleased with the results. If you have any more old photos that need restoration, please do not hesitate to contact us. We would be more than happy to help! Sincerely, MemoryCherish
Posted 2 years ago
We are beyond thrilled with the results of the photo we submitted to be restored! It was the only photo my husband had of himself, his mother and father together when he was a child. Thanks to MemoryCherish we can now hang this beautiful photo to see every day!
MemoryCherish 5 star review on 29th December 2022
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Posted 2 years ago
Thank you for choosing MemoryCherish to restore your precious photograph, Janet. We are thrilled that you are happy with the results and that the photo now has a place in your home to be enjoyed every day. Thank you for your business and we hope you will consider us again for any future photo restoration needs.
Posted 2 years ago
My photo was in very bad shape. It was torn & severely cracked. The restoration, including the color was fabulous. However, the customer service was not what I expected. The chat have incorrect information and I wasn’t happy with the email response to my questions either. I was also given a telephone number that was not in service.
MemoryCherish 4 star review on 26th December 2022
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Posted 2 years ago
Hello Felicia, Thank you for choosing MemoryCherish for your photo restoration needs. We are glad to hear that you are happy with the final product; our team works hard to ensure each restoration is as beautiful as possible. I apologize if our customer service did not meet your expectations. Our team strives to provide accurate and timely information through all of our channels, but we understand that sometimes mistakes do happen. If you would like to discuss this further or have any other questions or concerns, please feel free to reach out to us anytime. Thank you for your feedback, it is invaluable in helping us improve our services.
Posted 2 years ago
Sent in a photo 4 days before Christmas, didn't order expedited shipping and it still showed on Christmas Eve. Great service. Photos made my wife cry.
MemoryCherish 5 star review on 26th December 2022
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Posted 2 years ago
Robert, we're so happy to hear that you are satisfied with MemoryCherish's photo restoration service. We work hard to make sure every customer is 100% satisfied and we are delighted to hear that your wife enjoyed this wonderful gift! Thank you again for the opportunity to restore your memories.
Posted 2 years ago
Exceeded expectations and was very good at the communication right from the beginning Cost is very fair an well worth it
MemoryCherish 5 star review on 25th December 2022
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Posted 2 years ago
Steve, thank you for choosing MemoryCherish for your photo restoration needs. We're glad to hear that you were happy with our service and that we were able to meet your expectations. Rest assured that we will continue to work hard to provide the same level of quality and service in the future. We hope you'll choose us again for any future photo restoration needs you may have. Thank you for your business!
Posted 2 years ago
Great communication, excellent customer service and my photo turned out just as I had envisioned. The team was very quick to respond and execute, which I really appreciated. Thanks MemoryCherish!
MemoryCherish 5 star review on 23rd December 2022
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Posted 2 years ago
Thank you for your kind words, Jenna! We're happy to hear that our service was easy and efficient for you. We hope you'll continue to send us your old photos for restoration. Thank you for choosing MemoryCherish!
Posted 2 years ago
So personal! Caters to the client to make them satisfied with the service requested from the customer
MemoryCherish 5 star review on 23rd December 2022
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Posted 2 years ago
Thank you for your kind words, Rita! We're so happy to have restored your photo to your satisfaction and that you found our customer service to be professional and personalized. It is our goal to always exceed our customers' expectations and we're glad we could do that for you. Thank you for choosing MemoryCherish and we hope you'll come back to us again in the future!
Posted 2 years ago
Job well done, with a very friendly and personable staff. The picture I submitted turned out great and I received it back very quickly. Thank you and keep up the good work. Happy Holidays!
MemoryCherish 5 star review on 22nd December 2022
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Posted 2 years ago
Thank you for your kind words, Justin! We're so happy to hear that you've been pleased with our photo restoration services. Your satisfaction is our top priority and we're glad to know that we've been able to exceed your expectations. We appreciate your business and look forward to serving you again in the future! Happy Holidays!
Posted 2 years ago
I was thrilled to find Memory Cherish. I had a 50 year old faded picture of my wife and her brother and they were able to restore it to original, at least as best as I can remember. :-) They did such an amazing job. Their review process is excellent. Their customer service cannot be beat. I have already placed another order for two more photos from 45 years ago. I know they will turn out great. Thank you Memory Cherish!
MemoryCherish 5 star review on 21st December 2022
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Posted 2 years ago
Hi Tim, Thank you for your kind words about MemoryCherish and our photo restoration services. We're glad to hear that we were able to exceed your expectations and bring back some cherished memories for you. Our review process is important to us as it helps ensure that each restoration is handled with the utmost care and precision. We're also happy to hear that our customer service was able to meet your needs. It's feedback like this that makes our job so rewarding! Thank you again for choosing MemoryCherish and we hope you'll come back to us in the future for all of your photo restoration needs.
Posted 2 years ago
Memory cherish brightened my day when I laid eyes on my cherished memory I couldn’t believe how amazing this ended up being and I’m overjoyed with the result when ever I require the restoration of photos in bad shape I know exactly who to call!!!!!!!
MemoryCherish 5 star review on 21st December 2022
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Posted 2 years ago
Thank you so much for your kind words, Deshantre! We're glad to hear that Memory Cherish was able to brighten your day and bring back cherished memories. Our team strives to provide quality work, and it's wonderful to know that we were able to exceed your expectations. Thank you for recommending us to others, and we hope to have the opportunity to serve them in the future. We appreciate your business and look forward to serving you again in the future!
Posted 2 years ago
Honestly, I do not even know what to say. The service Memory Cherish has provided is above and beyond. My dad recently passed away and my mom and I found the most amazing picture of him when he was in the Air Force. It had been folded, faded, and even had typed print that had rubbed off on it. We desperately wanted to have it restored but did not want to send it away. After looking online at some options, we found this company. It seemed way too good to be true. All I had to do was pay a very reasonable amount and take a picture of my dad's picture with my phone. Nothing to lose, but expected nothing much. OH WAS I WRONG! This restored picture was more than I could have dreamed of. It took my breath away. I sent it to my Mom, and we cried over the phone in amazement. I am so grateful.
MemoryCherish 5 star review on 20th December 2022
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Posted 2 years ago
Dear Julie, Thank you for choosing Memory Cherish to restore your cherished family photograph. We are honored by your trust and pleased that we were able to exceed your expectations. It is a true joy to bring new life to old memories, and we are grateful that we could play a part in preserving this special moment from your father's past. Thank you for sharing your experience with us, and we hope you will allow us to help preserve more of your precious memories in the future. Sincerely, The Memory Cherish Team
Posted 2 years ago
I've now submitted photos of my own, and my wife's--faded, torn, discolored, and even stuck to the glass frame; one, a 50-year-old photo scanned into a computer file, then printed on paper--and they've rescued all of them spectacularly. The colorizing is terrific, and their offerings are varied and, I think, fairly priced. I would trust them with any request (and probably will myself in the future lol).
MemoryCherish 5 star review on 20th December 2022
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Posted 2 years ago
Thank you for your kind words, Keith! We're so happy to hear that you've been pleased with our photo restoration services. Your satisfaction is our top priority and we're glad to know that we've been able to exceed your expectations. We appreciate your business and look forward to serving you again in the future!
Posted 2 years ago
Very professional customer service. Their team goes out of their way to satisfy the customer and restore your photo to your satisfaction. My review overall , is, that, they far exceeded my expectations. I would highly recommend them. Jimmy
MemoryCherish 5 star review on 20th December 2022
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Posted 2 years ago
Thank you for your kind words, Jimmy! We're so happy to have restored your photo to your satisfaction and that you found our customer service to be professional. It is our goal to always exceed our customers' expectations and we're glad we could do that for you. Thank you for choosing MemoryCherish and we hope you'll come back to us again in the future!
Posted 2 years ago
Thank you so much for my photo. My mother is in her 80’s and was wanting an old torn and faded picture of her deceased war veteran brother fixed. You did an amazing job so again thank you!!!
MemoryCherish 5 star review on 20th December 2022
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Posted 2 years ago
Thank you for your kind words, Teresa. We're glad we were able to help bring back a cherished memory for your family member. It was our honor to restore this photo for you.
Posted 2 years ago
Excellent customer service.
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Posted 2 years ago
Thank you for your kind words, Sandra! We're so happy to hear that you had a great experience working with our customer service team. They strive to provide the best possible experience for our customers and it sounds like they succeeded in doing that for you. We appreciate your business and look forward to serving you again in the future.
Posted 2 years ago
Memory Cherish is very good at helping you through each phase of your photo process. They gave me options and great quality pictures. It’s like my dad was in the room with me. Thank you so much Bonnie
MemoryCherish 4 star review on 20th December 2022
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Posted 2 years ago
Thank you for choosing MemoryCherish, Bonnie. We're glad to hear you enjoyed the photo restoration process and that the finished product was to your liking. Our team strives to provide quality work and customer service that exceeds expectations, so we're happy to have been able to achieve that for you. Thank you for your business and kind words.
Posted 2 years ago
Memory Cherish did an excellant job on my black and white photo. They transformed it with color and it turned out just wonderful. I am so happy with what they were able to do with this old photo.
MemoryCherish 5 star review on 19th December 2022
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Posted 2 years ago
Thank you for choosing Memory Cherish, Rebecca. We're so happy to hear that you're pleased with the results of your restoration project! Your satisfaction is our top priority and we're glad to know that we were able to exceed your expectations. Thank you for choosing us and we hope to be of service again in the future!
Posted 2 years ago
I am truly astounded by the work of MemoryCherish. I sent them a jpg original picture that was decent but not clear, was fuzzy, and did not show the person well. They restored it to perfection. I am totally amazed by the clarity and beauty of the picture. Take a look at the Before and After! Thank you, MemoryCherish!
MemoryCherish 5 star review on 19th December 2022
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Posted 2 years ago
Thank you for choosing MemoryCherish, we are glad to hear that you are happy with the final results of your photo restoration project. It is a true pleasure to be able to bring life back into old memories. We appreciate your business and look forward to serving you in the future.
Posted 2 years ago
MemoryCherish is rated 5.0 based on 2,090 reviews