Name: Midland Van Lines
Address: 6300 Washington St, Denver, CO, United States, Colorado, Denver, Colorado
Rating: 3.30

“I just moved cross country from Philadelphia to Colorado. Looked for moving companies this past winter to try and prepare and maybe get a better rate. Contacted Midland van lines after a few google searches and reading websites and the customer service/sales person I talked to was great. He was very responsive and flexible and explained that because I booked in February, I’d get a discounted rate. A few days later I had a phone call for about 30 min. Where I went over all the inventory they should expect to pick up and move to calculate approximate square footage. I always oversell how much I have because I know boxes and things add up so I hold them in detail every piece of furniture from my 1-bedroom house and they quoted me around 8,000. I thought this is expensive but it’s cross country and for the ease of not having to transport all my things and drive a big truck on the highway it seemed necessary. 2 more phone calls confirmed the inventory and estimate. Day of the move They loaded the truck and found that the space needed was roughly 50% more than originally quoted moving the sum to over $12000. But at this point it was either pay the extra $4000 or lose the $3500 deposit I had paid. I left on Thursday and arrived on Saturday and then the communication was almost non-existent. someone called me 14 days later telling me that they’d be there in a few days. then they asked me if an 18 wheeler would fit in my lot and I said i don’t know and warned them of a sharp turn to get into the lot. 3 days later (3rd Sunday after the move) they arrive with an 18 wheeler and say that because it can’t fit in the lot, I have two options: 1. ⁠Go myself to rent a smaller U-Haul/truck and they will load things onto it, but then I have to drive it to my apartment and unload everything myself (I am not strong enough to move my furniture by myself) or 2. ⁠Pay $1200 for them to go rent a smaller truck and shuttle the stuff for me from the 18 wheeler to my apartment. So the original total of $8000 is now $13000. Last kicker and most devastating is that I’m a jeweler and the only box missing was the one with all my jewelry and metal work from the last decade. Easily over $35,000 in value and they couldn’t help at all. Just told me to file a police report.”

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Posted 7 months ago

“After having an unpleasant experience with another mover, Midland Van Lines completely restored my trust in moving companies. Their team was professional and kept me updated throughout the entire moving process."”

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Posted 7 months ago

“When transitioning between locations, we needed temporary storage options that were secure, yet accessible on schedule and delivered without incident." Midland Van Lines provided that solution and all our items arrived without damage at their new destination on schedule and intact."”

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Posted 7 months ago

“LEARN FROM MY MISTAKES!!!! MIDLAND WAS THE WORST DECISION OF MY LIFE!!!I could get into a long winded review, about how this move was (and still is) a disaster, but all I can tell anyone else is simply go read the other 1 star reviews. Their experiences mimic mine. Overcharged, and have no idea when my belongings will get here, if at all. Phone calls and emails not being answered. Same things everyone else is writing in 1 star reviews. My advice to anyone, is to get the PODS moving and storage. In many states, the Pod is on a truck and is basically a truck, that you can load yourself. The pod is eventually taken off your truck and shipped with other pods near your destination. I actually had this as a backup and chose Midland instead, worst mistake of my life.”

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Posted 7 months ago

“Midland Van Lines provided us with excellent service. The crew was courteous, careful, and worked quickly. They ensured everything was packed securely, and our items arrived on time and intact. Highly recommend!"”

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Posted 7 months ago

“Had great experience using professional packing services provided by Midland Van Lines Moving Service Company to move all her fragile items safely to her new home in no time at all. Their packing team used only top-of-the-line materials for wrapping our fragile objects - everything arrived intact."”

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Posted 7 months ago

“The movers came a day early July 29th, quoted us twice the price when they got there, was supposed to deliver our things on the 1st of August. Have left multiple texts, multiple voice messages. Won't return our calls, even blocked us foe awhile. WE HAVE NOTHING! WE ARE SENIORS!”

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Posted 7 months ago

“This is absolutely THE worst, most unprofessional company I have ever worked with. They do not communicate. The company is so poorly run that they lost the address where my belongings were to be delivered. When I actually do connect with a live person, I get the same tired runaround. Anyone that is considering using these idiots are better off renting a U-Haul truck and doing the job themselves. The 21 day waiting period has come and gone- my stuff is sitting in some wear house in Arizona- farther away from me than when we started.”

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Posted 8 months ago

“OMG- EVERYTHING went wrong! DO NOT USE!! They promise things and do not deliver. They lacked communication (unanswered calls and emails) on timing of pick up and delivery (they called a few hours ahead with no advance warning, although they say they will give you a 1-3 day heads up) and we got charged more money on BOTH pick up and delivery! They literally DUMPED our furniture without setting it up, asked us to take all the blankets and tape off, lost a few of our items and the boxes arrived smashed with contents (dishes and glassware) broken in pieces. I have photo and video proof! When I booked they assured me they were NOT a broker and the truck would be a midland van lines truck; however, the truck that arrived wasn’t (it was Ryder), the paper work said “Back Up Movers, LLC”, and the movers were wearing shirts that said ‘capital city movers’. The truck that picked up our belongings was not the same truck that delivered our stuff and our belongings had obviously been thrown around and carelessly transferred. These people are scammers, they don’t care about you or your belongings AT ALL. Their website is complete BS - Trusted Partner…NO. Unpacking Services…NO. Secure Transport…NO. Customer Support…NO. Use ANYONE else. This company needs to be reported and shut down!”

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Posted 8 months ago

“Midland Van Lines provided excellent service from start to finish. The team was on time, friendly, and worked hard to ensure everything was packed and delivered safely. Our move was completed without any issues, and we’re extremely satisfied with the service."”

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Posted 8 months ago

“Our law firm recently relocated its operations from one office to the other and Midland Van Lines handled every aspect of our move seamlessly. They carefully packed and installed our IT equipment without a glitch or delay, guaranteeing zero downtime."”

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Posted 8 months ago

“Our law firm recently relocated its operations from one office to the other and Midland Van Lines handled every aspect of our move seamlessly. They carefully packed and installed our IT equipment without a glitch or delay, guaranteeing zero downtime."”

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Posted 8 months ago

“We were so pleased with Midland Van Lines. The team was punctual, professional, and efficient. They took great care of our belongings, and everything arrived on time. We highly recommend them to anyone looking for a reliable moving company."”

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Posted 8 months ago

“We were so pleased with Midland Van Lines. The team was punctual, professional, and efficient. They took great care of our belongings, and everything arrived on time. We highly recommend them to anyone looking for a reliable moving company."”

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Posted 8 months ago

“I am currently in the middle of a move from Los Angeles to Denver and I can not stress enough, do not use this company. They have had out stuff for over 4 weeks and we still have not received it. We call daily and they have no update, no one will return our calls. From the bottom of my heart, PLEASE DO NOT USE Midland Van lines.”

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Posted 8 months ago

“Midland Van Lines made our cross-country move seamless from California to Florida! Their team was punctual, efficient and handled our belongings with extreme care - highly recommend for long distance relocations!”

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Posted 8 months ago

“Losing $145,000 to a scam shattered me. I felt helpless and completely broken. That’s when I found Mrs. Mercy. Her team’s professionalism stood out right away. They didn’t sugarcoat anything—they gave me a clear roadmap and followed through with constant updates. I didn’t expect much, but they came through and recovered a large amount of what I lost. Their support made all the difference.”

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Posted 9 months ago

“I was a potential customer with Midland Valines. I went through the paperwork with a man named Luke and submitted my downpayment but they were unable to process my payment for over a week. I called several times to check on the status to confirm it went through and was told my payment was processed three times when it was not. I had to cancel my order and was treated HORRIBLY by a man named "Russell". He hung up on me after I requested a confirmation of my cancelled order and yelled at me over the phone, "You're not receiving any of that!" He didn't listen to me and he kept interrupting me as I was trying to explain why I wanted to cancel. He was pure evil and I hope they record their conversations. You'd think a business would want to be paid but they seemed so unprofessional and unorganized. I don't recommend them at all.”

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Posted 9 months ago

“Don't use this company. The number you call is just a salesman. They give you an estimate over the phone. Then they subcontract out your move. When those subs come to move your stuff they add $$. The subs were efficient but the price doubled from the quote. I was also told I would get a refund for extra wrapping I was charged for. But Midland said the movers would refund and the movers said Midland would refund. I feel I was cheated. Never got a refund.”

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Posted 9 months ago

“The actual moving expense was 50% higher than what was quoted - they added charges for everything, and there was no consistency from person to person. One person told us moving bags were OK, the next charged us for boxes, packing tape, and labor to put the packing bags into. We were charged for extra distance when the truck was parked at the front of my building. They charged us to rent a box truck when the delivery address was known - if there were extra fees, they should have been built into the contract, not added on again and again. The salesperson who created the agreement said it would not go higher than 10% if nothing changed on our end - nothing did change - our items were what we communicated, so were the pick-up and delivery locations. It was 50% higher!”

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Posted 9 months ago

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