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mindmybag.com Reviews

4.9 Rating 1,180 Reviews
100 %
of reviewers recommend mindmybag.com
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Phone:

1800940539

Email:

contact@mindmybag.com

Location:

Level 8, 805/220 Collins St,
3000

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Anonymous
Anonymous  // 01/01/2019
Really good and handy! It was a bit difficult looking for the place but when we found it the lady helped us and all. 100% recommend for those traveling with big bags around the city. Very safe as well.
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Posted 4 years ago
Found finding the place not easy, could have saved a lot of time with good directions
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Posted 5 years ago
Wasn’t easy to find
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Posted 5 years ago
Thanks for a good service
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Posted 5 years ago
Love the service - was put off by the nature of the business where we left the bags
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Posted 5 years ago
Would have prefer a clearer indication of how far from Southern Cross Station the storage point was. It was a little challenging with 2 children and the bags to know the best way of getting there. Apart from that, excellent.
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Posted 5 years ago
One needs to plan ahead somewhat. No mechanism in place for a refund if you booked and payed for 5 bags the brought only 4. Overall a convenient service. 3.5 out of 5.
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Posted 5 years ago
Easy online process. Good selection of easily found vendors in the Auckland area. Competitive prices. Opened earlier than other storage options, which I required. Was not thrilled with the security of my bags (stuffed out of sight at the rear of a small grocery store), but I was aware of the type of business beforehand and made the choice to take the risk.
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Posted 5 years ago
Great service. Highly recommended. Local accommodation store your bags until you want to check in or leave for airport & only a short walk to your own accommodation. Only thing was it said a email confirmation would be sent & it never did - twice I booked. I took screenshot of booking reference.
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Posted 5 years ago
The plastic tokens are risky of being lost.
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Posted 5 years ago
Convenient location, staff quick to check in bags, also quick to find bags at end of day to check them out, staff has pleasant manner. The only negative is that there are steps from the outside down to the counter, and carting a big bag down to check it in, and back up after check out, was a pain. It would have been a nice touch if, at least once the bag was checked out, the staff offered to take the large bag up the steps for us. But that was my only negative.
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Posted 5 years ago
Was good but location further away from destination point. Lugging luggage thru busy streets not ideal!
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Posted 5 years ago
This is a great concept and it worked out well. My only suggestion is to be a little more formal about accounting for the bags. My daughter dropped off her bags and got a scrap of paper with her last name and the number of bags scribbled on it - there was no indication that it was from MindMyBag or from the establishment keeping them. They did not check her ID, so that means they are relying on individuals remembering who left the bags to keep them secure.
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Posted 5 years ago
had trouble checking in as I could not find the email. eventually with the help of the shop person we found it.
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Posted 5 years ago
Easy drop off and pick up.
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Posted 5 years ago
Easy and cheap, but a little unflexible with smaller bags (extra)!
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Posted 5 years ago
Easy process.
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Posted 5 years ago
Good service to add to your shop especially when so close to circular quay. Would prefer the mind your bag app gave address before payment. All fine thanks.
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Posted 5 years ago
Great service! As it was New Years day some places were closed but you gave us a good alternative location
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Posted 5 years ago
Great customer service!
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Posted 5 years ago
mindmybag.com is rated 4.9 based on 1,180 reviews