Hi Wade,
Thank you for taking the time to write your review. Apologies that your order was not received soon enough. Your order was packed and shipped out from our warehouse within 24hrs of it being placed. We are aware that there are shipping delays with Australia Post at the moment due to Covid lockdowns and have provided this information on our website. We hope you are happy with the items in your order :)
Kind regards,
MiniZoo
“We received a parcel with a broken figure which occurred in shipping. When I emailed mini zoo the item was immediately replaced without having to do a return which saved a lot of hassle. I was also given the option to get free shipping on additional items to be sent along with the replacement. With my daughter’s upcoming birthday it was very handy, Absolutely outstanding service. Thank you!”
“I had some trouble selecting the best collectA dinosaurs. When I called the person was so very helpful and helped guide me through the whole website. Customer service was top notch.”
“thank a lot to Jason and the staff of Minizoo. Great services and often very quick response for inquiries. Also provided many brand for selection. I am a animal figurine collector, not shopping toys for youngster. My problem is often buying double, or not to similar proportion since information is not clear on the web-page. I am from Hong Kong and is hard or costly to return any item i purchased an wrong item (even though i had done so many times.) If an approx. scale of the item to the actual animal is listed, or more photos from a different angle, than can help me in the ordering. More discount on all brands are always welcomed.”
“Hola, te califico desde Bogotá Colombia, un gran abrazo, tu producto es excelente y tu servicio muy bueno, estoy satisfecho en gran manera tanto por los tiempos de entrega como la calidad en cuanto a empaque y excelentes condiciones de las diferentes figuras.
Gracias”
“I order from Canada, first time, and I will not hesitate to do it again if I need something from MiniZoo. Fast shipping, considering the distance. Really impressed.”
