“We received a parcel with a broken figure which occurred in shipping. When I emailed mini zoo the item was immediately replaced without having to do a return which saved a lot of hassle. I was also given the option to get free shipping on additional items to be sent along with the replacement. With my daughter’s upcoming birthday it was very handy, Absolutely outstanding service. Thank you!”
“I had some trouble selecting the best collectA dinosaurs. When I called the person was so very helpful and helped guide me through the whole website. Customer service was top notch.”
“thank a lot to Jason and the staff of Minizoo. Great services and often very quick response for inquiries. Also provided many brand for selection. I am a animal figurine collector, not shopping toys for youngster. My problem is often buying double, or not to similar proportion since information is not clear on the web-page. I am from Hong Kong and is hard or costly to return any item i purchased an wrong item (even though i had done so many times.) If an approx. scale of the item to the actual animal is listed, or more photos from a different angle, than can help me in the ordering. More discount on all brands are always welcomed.”
“Hola, te califico desde Bogotá Colombia, un gran abrazo, tu producto es excelente y tu servicio muy bueno, estoy satisfecho en gran manera tanto por los tiempos de entrega como la calidad en cuanto a empaque y excelentes condiciones de las diferentes figuras.
Gracias”
“I order from Canada, first time, and I will not hesitate to do it again if I need something from MiniZoo. Fast shipping, considering the distance. Really impressed.”
“Impressed by the service! Goods were picked on the day of the order and were on on the way.
Receive Aust Post notification that goods were to be delivered early following week after hearing that deliveries were being delayed = Lo and behold arrived on Saturday!
Well done all round.
These figurines are excellent quality and use them to help the kids recognise animals that are less known.”
“Loved the packaging with zero plastic. Very happy with the whole process from start to finish. Easy, simple and quick. Will purchase from here again.”
“The figures I ordered from minizoo were great quality and easy to tell from the website which ones I wanted from the amazing range. Shipping was also very fast, which is especially appreciated during lockdown.”
