“Excellent product, as described, well packaged and arrived in prompt time.
Would happily recommend and purchase from your family business again.
Thank you... We will have a very happy daughter come Christmas morning.”
“Such amazing animal figurines, I didn’t know what they’d be like the first time I ordered and got the package and fell in love hence making my next order within a week! Such quick dispatch and delivery too!”
“great lovey ,, dogs packed super well ,, cant wait to buy the new collecta horses ,, i have marked for when they come in 2022 very happy with my purchase ,, thanku DEBRA MERRY CHRISTMAS TO ALL AT MINI ZOO REGARDS DEBRA”
“I called Jason with a query about the puppet I ordered, He was really helpful and understood exactly what I was after. I will definitely be shopping here again!”
“MiniZoo is FAB! Fast service, great people to deal with! The definitive place to go if you are building a miniature Prehistoric Park collection at home!”
“This time [rating] not so good.
You have constrained buyer [me] from changing orders once placed - but then you change my order [item n/a] and offer credit rather than refund.
Hardly customer focussed.
No follow-up needed - I tell because you asked.”
Hi Geoff,
We're sorry that you weren't so pleased with your recent order. An email was sent at the time explaining the situation (and we apologised sincerely for being unable to supply the REBOR model that was on clearance). The refund for being unable to supply this item has now been processed. Please feel free to contact us at any time if you are dissatisfied during the ordering process.
We hope you're happy with the items you've received nonetheless.
