Mirraw Reviews

Name: Mirraw
Rating: 3.19

3.2 Rating 129 Reviews

56 %

of reviewers recommend Mirraw

Company Reviews

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Metrics

3.2

Based on 129 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Mirraw 1 star review on 4th December 2024

Sam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Last month, I bought a saree from Mirraw for the Diwali festival and gifted it to my sister. She loved the design and the quality of the product. I was also very happy that my order was delivered before the expected time. Great experience overall!”

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Posted 1 month ago

“I bought a kurta from Mirraw this Diwali, and I’m really happy with my purchase. The fabric quality was great, and it looked exactly like the pictures. I got a lot of compliments from my friends too! The delivery was on time, and overall, I’m very satisfied with their product and service. Definitely worth it!”

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Posted 1 month ago

“Online order 874562471 product size mismatched received and when return the product, they refunded quickly. Thank You.”

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Posted 1 month ago

“I ordered two beautiful outfits from Mirraw after seeing their advertisement, and I’m really happy with the Salwar Kameez and Anarkali I bought! Both items arrived on time, and the quality was excellent. The stitching was neat, and the packaging was secure. As requested, Mirraw sent both items together in one package, just as they promised. Overall, I’m very satisfied with my purchase!”

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Posted 1 month ago

“I recently purchased a beautiful readymade organza silk saree from mirraw, and I’m so happy with it! The saree drapes wonderfully exactly as they promised me, especially since I’m not very well with saree draping. The stitching and finishing were neat, and the overall look matched perfectly with the product images online. The fabric feels luxurious, and it was comfortable to wear for my cousin wedding. I truly appreciate the responses from the support team whenever I had a query.'”

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Posted 1 month ago

“After placing multiple orders from Mirraw Fashion, I can confidently say they’ve truly mastered one thing staying connected with their customers. Whenever I reached out to their customer service team, their response was amazing. 1. First order: A saree that was absolutely beautiful, especially for the price of $200. 2. Second order: An Indo-Western dress with hand embroidery. I kept asking if it was really handmade, and they confirmed it was. When I received it, I could see the craftsmanship — it was indeed a stunning handmade embroidered dress. I loved it so much that it inspired me to write this review. 3. Third order: A lehenga choli with customized stitching. The Mirraw tailoring team guided me on how to take accurate measurements, and the final dress fit me perfectly. Thank you, Mirraw team, for your great service and beautiful outfits!”

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Posted 1 month ago

“Good site to buy indian ethnic wear. After four purchases, writing this review. The products are the same as shown on the website. On time delivery and good packaging”

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Posted 1 month ago

“Mirraw really surprised me with the quality of the Anarkali I purchased, especially for the price. The packaging felt premium and well done. They even offered an alteration service for just $1, which is incredible, alterations in the U.S. usually cost much more! The product was delivered on time for an event I had to attend. I usually don’t write reviews, but the quality I received at this price range truly impressed me.”

Helpful Report

Posted 1 month ago

“I bought two salwar kameez, both silk blend with straight pants in XXL. On receiving the items, one pair of pants was too small. I raised this with Mirraw and that's when they started the excuses to stonewall me rather than address the issue. The excuses given were: - different material (i am not sure how material affects measurements) - to measure with 8 line tape and send photos - i provided photos with measurements and compared with correct size pants that came in the same order - then they said my tape was incorrect as I used a white coloured tape instead of yellow. Although I had also provided measurements using Stanley 8 line tape too. = then they came up with another excuse to show the other side of the tape. There was a 3cm difference in waist and 20cm difference in hip. Basically, the staff are trained not to resolve complaints but rather make excuses. I will not buy from them again.”

Helpful Report

Posted 1 month ago

“Thank you for delivering my product California on 10 days.”

Helpful Report

Posted 1 month ago

“I ordered a lehenga and a saree from Mirraw. Both products are really good in quality. I received the lehenga on time, but the saree was delayed. I contacted customer care, and they were very helpful in resolving the issue. They informed me there was a shipping delay and assured me that the saree would be delivered within two days. and it was! Overall, I’m very satisfied with my purchase and the support I received.”

Helpful Report

Posted 1 month ago

“Ordered items on the 11th Of October,still not tracking number. Pathetic service poor communication. No different to shopping in the indian markets. TOTAL RIP OFF JUST MORE COSTLY RIP OFF THAN THE MARKETS”

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Posted 1 month ago

“I order 3 sets and all of them were really good. I am happy on the year customer stitching and special $1 stitching offer. One executive help me out for measurement really very polite and supportive. Overall a good buy and smooth experience”

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Posted 1 month ago

“I bought a saree from mirraw i am really happy with my purchase the fabric quality was good. the color was same as image. Overall good quality and value for monwy”

Helpful Report

Posted 1 month ago

“I ordered a lehenga choli with custom stitching and had a few doubts about the measurements. The customer team was helpful and cleared everything up quickly. I got my lehenga today — the size and fit are just perfect! Huge thanks to the customer support team for being so nice and helpful!”

Helpful Report

Posted 2 months ago

“Mirraw.com Order Number M997977655 Extremely Disappointed with Mirror.com I had a very frustrating experience with Mirror.com. The quality of service was poor, especially when trying to connect with US/Canada phone numbers — it was nearly impossible. I also faced issues with ordering updates; the process was unclear and unresponsive. What made things worse were the hidden charges. I was surprised by unexpected custom clearance fees that were never mentioned upfront. This lack of transparency feels misleading and unfair. Overall, I would not recommend Mirror.com. The service is unreliable, and the hidden costs make it a bad value. I hope they improve their customer support and become more upfront about all charges.”

Helpful Report

Posted 2 months ago

“Bad business conduct. Shipping dates are all wrong. Product never delivered. Hidden fees. Actual cost is 3 times less than what is charged. Pathetic customer service.”

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Posted 2 months ago

“Very bad experience, ordered a saree with blouse and paid $76.00, ordered was supposed to be delivered on 27th September,2025, still have not received it , very bad customer service, don't reply emails and no update on the order. Not even refunding the money. Very disappointed.”

Helpful Report

Posted 2 months ago

“I won’t even rate them one star. Recently i ordered accessories from Mirraw. Got carried away with the discounts and how high quality it looked online and spend £130 . Was totally disappointed when I opened the packaging itself. The products were defective not one but all of them. This speaks of their quality checks . Trust me roadside products is better than theirs . Do Not get decieved by what u see online the pictures look high quality that’s because they focus more on online gimmic to thug customers. What I spend for those accessories is not even £10 worth.”

Helpful Report

Posted 2 months ago

“DO NOT BUY FROM MIrraw. At the time of buying I was told that returns were easy. Now I am trying to return ready-made items back due to size and quality and it impossible to do it. They aren't providing return address and holding 400 USD worth items. They asking for stupid information like "place your clothes on the floor and take picture for items you want to return " even though I provided item number and pics or " send the measurements of the clothes ". These guys are scammers. Multiple inefficient staff who don't have any knowledge of customer service or just general knowledge are answering emails They dont pick up calls or call you back. And now they dont have a return address for me to send the items back. Its very frustrating and I am pulling my hair for the last month.”

Helpful Report

Posted 3 months ago

Mirraw is rated 3.2 based on 129 reviews