“"Mirraw truly lives up to its reputation for high-quality fashion. I ordered a saree, and it was absolutely gorgeous! The fabric was luxurious, and the stitching was perfect. I’m definitely ordering more in the future."”
“"Mirraw is a fantastic app for anyone who loves fashion! I’ve purchased multiple outfits, and the quality has always exceeded my expectations. The range of styles is diverse, and I can always find something for any occasion."”
“"I absolutely loved my experience with Mirraw! The designer understood my vision perfectly and created a stunning outfit for my wedding. Highly recommend!"”
“ZERO STAR NOT AN OPTION.
There will be 50 plus Zero star reviews from each member of my family.
Order came in after keeping my money for 3 months, & as soon as I pulled a bit of order , it was torn worn out rag material.
I immediately pushed the fabric back , & guess what it was dozens of hours of time investment, calls , emails , non ending cycle . & months later response was I did not like the purchase was not enough reason .
The shameless company needed a book explaining why & how I needed to return ,
I was so furious that I did write that thesis .
I choked when I got a response say the company still won't refund but offered 5% discount on future purchase?????
I am looking into legal avenue to stop this India based company to stop buisness operations in United States .”
“Terrible customer service and even worse business management!! I had ordered an outfit for a wedding. I gave them my measurements and when I received the item, It was too small. I contacted them right away and told him what happened. They told me to send them pictures of the measurements of the outfit that I received. So I sent that, and you can see clearly that the measurements are not the same as what I sent them. They keep insisting that the measurements are correct. Then they said they didn't have enough material for the blouse piece, so they had to make it short. Really? Are you serious right now? Couldn't they just let me know that there isn't going to be enough material for the blouse so I can pick something else out. We keep going back and forth and it's been a month now that this hasn't been resolved. For the past couple of weeks i've been trying to contact them and they have not replied to any of my emails or WhatsApp messages. I wouldn't give my business to them ever again. They are money hungry thieves!!! I'm just so frustrated and angry with them.”
“"Mirraw is one of the best websites for ethnic wear shopping. It offers a great selection of outfits at reasonable prices. The product images and reviews on the website helped me make informed decisions. I am delighted with my purchases!"”
“Very disappointed, very bad customer service. They made a mistake on my lenga blouse, they fist offered to send me a new one then decided not to. I have been communicing with Vishal Mishra for the last month going back and forward. And now he will not get back to my emails. Very disappointed the way they have treated me. Not professional at all. I would never buy again from this company. Waste of money, time, energy and left with a uncomple outfit.”
“Mirraw.com has absolutely ridiculous customer support!! Bought lehenga from their website for the first time but the material and stitch was really bad !!! Not at all close to what it was described on their website..
when contacted Mirraw.com through numerous emails they completely ignored all my emails and did nothing about it!!!
it’s an unfortunate truth!! Would not recommend the site to anyone at all!!”
“Very very bad quality products. The salwar I ordered looks totally different with poor quality from what they posted on the website. Customer service sucks. They are least bothered when we raise issues. Despite multiple emails to them, they don't care.”
“BAD EXPERIENCE. I ordered 2 kurtas based on the size chart. They sent me smaller sizes. When I contacted the customer support, they asked me for measurements. Made me change my tape measure 3 times because it did not have 8 markings per inch where mine had 16 markings. For crying out aloud, an inch is the same on all tape measures. It's been 3 months and I had sent pictures multiple times showing the measurements on the garments with my new tape, and compared to the size chart for that garment as per my order. They insist that 16.5 in is the same as 19 in for the shoulder measurement on their chart. They keep saying they escalated it but I get the same response. They are crooks and they cannot accept that they made a mistake. Please can you share the CEO number so we can bombard them with how bad their service and quality is.”
“We ordered Kurta for our Diwali celebration. When it arrived, we were shocked by its poor quality. It was covered in stains and odd prints. After our complaint, Mirraw suggested to "Just wash it". After washing it in cold water by hand, the whole laundry was covered in black stains as the colour came off the gourmet completely. When we sent the company all the photos and videos, they advised us to send them back to India at our own expense. They are scammers, so please stay away from them.”
“Sent wrong item. Customer service was non existent. Took several calls just to speak with someone. They said send pics of wrong item and they would try to escalate it... Very disappointed.”
“Do not Trust Mirraw. Extremely ridiculous service and products.. poor poor poor quality.. delivery time is more than months.. no one answer the calls.. they send you email for replacement but still send you very poor product”
