Missfiga Reviews

Name: Missfiga
Rating: 2.44

2.4 Rating 234 Reviews

36 %

of reviewers recommend Missfiga

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2.4

Based on 234 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week

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Barbara Mitchell

Grace

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Misfits are an absolute joke! Ordered a dress before Christmas and received a jumpsuit instead. They're ignoring my emails and it's really frustrating!! It was my first and last time ordering from them!!!!!”

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Posted 3 years ago

“Ordered a top and it came in the wrong colour entirely. After much backwards and forwards I didn’t return it due to a family bereavement and it obviously not on my list of things to do. I decided to order it again and now I’ve been sent a dress!!!! I ordered a black top - twice! I was sent a pink top and now a dress. Never using again!!!!”

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Posted 3 years ago

“I made a purchase from December 21 to date, I don't have my tracking”

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Posted 3 years ago

“Beware, they don’t respond to emails. You can’t track orders, for 2 weeks now no response!!”

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Posted 3 years ago

“I wish I had read these reviews, I’m having the same trouble. They are thugs to honest be. They don’t respond to emails”

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Posted 3 years ago

“I ordered £50+ worth of clothing, returned the goods around 6 weeks ago and no refund provided. Lack of communication. Only order good if you can afford not to receive refunds! Appalling”

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Posted 3 years ago

“They take your hard earned cash, pretend to ship the goods that you will never ever receive, respond to your email querying its whereabouts saying they'll check with Hermes, never to be heard from again!!! Any positive reviews for this company are fake without a doubt and published by the scammers behind this operation. They also use the address of an unsuspecting knitwear company on their website to make them seem more legit. AVOID AT ALL COSTS!!! SCAM SCAM SCAM”

Missfiga 1 star review on 19th November 2020

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Posted 3 years ago

“This was my first and last time ordering from this ‘company’. I ordered a Halloween dress for my little granddaughter which never arrived. I have asked for my money to be refunded and I am just being given the runaround. Never again”

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Posted 3 years ago

“I have ordered a top from MisFiga ,I have not had no confirmation to say when my order will arrive and they do not get bk to you when you reply to them I think MisFiga site is terriable and disgusting ,They do not have any contact number where you can get intouch them . I would not recommend any one to order from this site (MisFiga ) I’m just hoping I’ll receive my order .”

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Posted 3 years ago

“Payed order not arriving 2 months after purchase. Get no good answers on my emails.”

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Posted 3 years ago

“Do not order from this site, been waiting since June for my order & they just ignore any emails or mails. And if you post a comment on their social media they just delete the comment.”

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Posted 3 years ago

“Don’t bother buying from MISSFIGA they’re an absolute joke! Sent the wrong item weeks ago and then took days to answer emails and messages I returned the item after waiting for a label as they said they won’t send the actual item until the one they sent was returned, by now it was too late to wear it for what I wanted! Then they Wanted the tracking number sent after I had to email and message asking what’s happening (again two days to reply) that now they want to know what’s in the parcel??? Jokers can’t be bothered to look back over emails! customer service are you joking! ! And yes I work in a shop as a manager so I know procedures so don’t go there and yes this is an honest rant!!”

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Posted 3 years ago

“Still waiting for my refund,being ignored when I message absolutely disgusting. My purchase date was 12th June who is in charge of this company?I want my refund how can you treat customers like this you shouldn’t even be in a customer role!!!!!!”

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Posted 3 years ago

“I didnt receive my item from MAY. Just simply stealing thats all. I was trying contact them but they dont care about that problem. One customer less who carres ?! Horrible”

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Posted 3 years ago

“Please please don’t buy from missfiga .Horrible customers service more than one month since I wait for my refund (40 £)they don’t even answer my message.”

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Posted 3 years ago

“Have been talking to 'kate' for a month about a return dress, no refund yet... She has stopped replying to my emails, still no refund... Disgusting company, (I have a receipt and tnt have delivered the item,) I WANT MY MONEY BACK MISFIGGA”

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Posted 3 years ago

“I ordered a beautiful dress for my daughters holy communion in a size 6! Missfiga sent me a size 10! Dress is a joke on me!! It also came dirty! And when contacted them they lied to me, saying I was sent an email on it and I got no email AT ALL!! I will never again buy from this site again! Very poor business to deal with!!”

Missfiga 1 star review on 16th July 2020

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Posted 3 years ago

“NOT RECEIVED MY DRESS AFTER FOUR MONTHS. EMAILED CONSTANT WITH NO REPLIES. WHY ARE YOU NOT REPLYING OR REFUNDING YOU HARD WORKING CUSTOMERS?”

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Posted 4 years ago

“Appalling, bought 2 dresses and sent them both back. Items where weighed and posted recorded delivery. It took 2 weeks for them to acknowledge my returns when o chased the redund up. I was then refunded for 1 item almost 2 weeks later, sent numerous emails to help desk to a lady called Kate who was dealing with my complaint. However, all has now gone quiet since they sent a partial refund. Emails and fb messages sent with no response at all. Absolutely disgusting. Do not buy from these, they are rip of merchants.”

Helpful Report

Posted 4 years ago

“First and last time ordering with Missfiga. Ordered a dress and had numerous delivery problems. I decided to return the dress and paid £7.50 for tracked and signed for next day postage. (Not even a free return service offered) It was delivered and signed for on the 2nd March. I contacted them by email on the 12th March as I hadn’t received a refund. They responded on the 13th to say they had processed my return and I would be refunded in the next few days. I still have not received a refund (it’s now 26 days since it was returned) and no response to an email follow up I sent 5 days ago. While I appreciate they may have fewer staff due to the lockdown, even an automated email response would have been better than nothing., especially as they appear to be trading as normal on their website. DO NOT ORDER with this company”

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Posted 4 years ago

Missfiga is rated 2.4 based on 234 reviews