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Missfiga Reviews

2.4 Rating 234 Reviews

36 %

of reviewers recommend Missfiga

Company Reviews

2.4

Based on 234 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week

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Missfiga 1 star review on 5th July 2022

Barbara Mitchell

Missfiga 1 star review on 5th July 2022

Barbara Mitchell

Missfiga 1 star review on 5th July 2022

Barbara Mitchell

Missfiga 1 star review on 5th July 2022

Barbara Mitchell

Missfiga 1 star review on 12th May 2022

Missfiga 1 star review on 12th May 2022

Missfiga 1 star review on 12th May 2022

6

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Avoid this company at all costs!!! Could only select a 1 star but they are a zero! Wish I had read these reviews before purchasing. I’m still waiting on a refund from this awful company 2 months later - I’ve raised a dispute with my credit card provider so hopefully I will get this resolved soon.”

Posted 1 year ago

“Awful!!! Avoid !! Paid 5pound delivery to send item back, still waiting for the refund nearly 3weeks since they received the package!!!!”

Posted 1 year ago

“Same problem has everyone else they do not refund your money keep offering me a voucher just want my money back”

Posted 1 year ago

“Avoid!!!!!! Still waiting for my money to be refunded!! Paid 5pound to send it back recorded via royal mail!!! They will not return my emails!!!!”

Posted 1 year ago

“Ordered dress 10 days ago, paid for next day delivery and still haven't received it!! Sent emails and Facebook messages but no reply. Awful awful customer service. AVOID”

Posted 1 year ago

“Honestly don’t bother ordering from this company as they send out wrong items, take such a long time to get a refund and never respond to messages.”

Posted 1 year ago

“Orders 4 dresses the beginning of May. When package arrived it contained just two dresses the same dress in different sizes. The delivery/invoice showed the other two dresses were refunded. I sent one dress back and so expected a refund of £87 countless emails and Facebook messages and keep being asked same questions and still no refund. They refuse to give a telephone number also AVOID!!!!”

Posted 1 year ago

“Returned my items nearly a month ago and they still haven’t processed my refund. They have stopped replying to emails. Don’t use!”

Posted 1 year ago

“Took 2 months of hounding them before they refunded me for an item I returned, avoid at all costs!!”

Posted 2 years ago

“Have not refunded me for the dress I sent back. THIS IS THEFT”

Posted 2 years ago

“AVOID AT ALL COSTS!!!! you will not get a refund! Paid for returns tracked postage was sent signed for and still no refund been waiting since February. How this company is still able to trade is beyond me!!!! STILL NO REFUND”

Posted 2 years ago

“Avoid at all costs. Terrible customer service. Returned item, paid the postage, provided them with proof of postage. They say that they have sent a refund, and it could take a while, but it just never comes. Scam artists!”

Posted 2 years ago

“I returned some items since December 2021 and now it's already May, I am still waiting for a refund of £100+. Tried emailing them and messaging them via the FB chat which they will reply eventually to say the refund has been processed and can take up to ten working days. I have done this a lot of times and have been responded by Rebecca, Lidia, Noreen, Wendy, Julie all saying the same thing that the refund has been processed and will take up to ten days for it to reach my account which it never does!! Avoid this company at all cost as you won't get your money back!!!”

Missfiga 1 star review on 12th May 2022

Missfiga 1 star review on 12th May 2022

Missfiga 1 star review on 12th May 2022

Missfiga 1 star review on 12th May 2022

Posted 2 years ago

“Received the wrong item in March which was promptly returned requesting a full refund. 2 months later and still no refund. Repeated requests from Missfiga for the same information when I’ve emailed them - order number/ tracking number/ replace item etc - all questions have been answered promptly. I would just like my money back. Simple. Would not recommend this company due to very poor communication and customer service.”

Posted 2 years ago

“The one star is for the jumpsuit I kept, looked amazing on but didn't wash well. I sent ordered that and a dress for Christmas, returned the dress and I'm still waiting for my refund after sending numerous emails!”

Posted 2 years ago

“Been waiting over a month for a reply from Kirsty in customer service team !!!!!!”

Posted 2 years ago

“If i could put no stars I would. I placed my orders on the 3rd March and sent the items back after I received them due to them not fitting me and I’m still waiting for a refund for two orders I made with them. They sent me an email saying I would get a refund and it would take up to 10 days for me to get it but I’m still waiting and whenever I email they they ask for my order numbers and then never reply again!!! They are shocking!!!!”

Missfiga 1 star review on 6th May 2022

Posted 2 years ago

“If I could give this company zero stars I would !!!!!! Still not had my refund after 5 weeks message them and get the same response they want your tracking details then what you have sent back then you don’t hear anything. Amazing how they don’t have a phone line either. Honestly don’t buy from this company they owe me £70 absolutely disgusting !”

Posted 2 years ago

“AVOID, AVOID, AVOID! THIS COMPANY IS A BUNCH OF LYING CROOKS Ordered three dresses (at a cost of over £70), however only two were sent. I emailed them in great detail (as no customer services telephone number) to advise of missing item, however took nearly a week to respond. When "Michelle" replied it was as if as though she hadn't read my email as she was asking what dress was missing! Three weeks later I'm still waiting for a response to my second email (which I have resent 4 times). I have contacted them via Facebook and Twitter but my requests for them to get in contact have been ignored. Utter joke of a company. I will never buy from this shoddy company again. Will be reporting company to Trading Standards”

Posted 2 years ago

“You will never get money back via refund. Avoid avoid avoid. Complete scammers. Also dress quantity is horrendous.”

Posted 2 years ago

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Missfiga is rated 2.4 based on 234 reviews