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Missfiga Reviews

2.4 Rating 234 Reviews

36 %

of reviewers recommend Missfiga

Company Reviews

2.4

Based on 234 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week

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Missfiga 1 star review on 5th July 2022

Barbara Mitchell

Missfiga 1 star review on 5th July 2022

Barbara Mitchell

Missfiga 1 star review on 5th July 2022

Barbara Mitchell

Missfiga 1 star review on 5th July 2022

Barbara Mitchell

Missfiga 1 star review on 12th May 2022

Missfiga 1 star review on 12th May 2022

Missfiga 1 star review on 12th May 2022

6

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful items and fast delivery proceed. I fell in love with a dress but it was out of stock. I signed up for notifications and once it was back I managed to buy it. It arrived the following day & I loved it. Definitely will buy some more stuff”

Posted 2 years ago

“Refund takes forever to process, paid for tracked delivery, aware that they have received it and are doing anything they can to avoid giving me my money back. Will definitely not buy from here again, wish I’d read the reviews sooner.”

Posted 2 years ago

“Excellent customer service from Missfiga, I hadn’t received some items and also had a return query. I just messaged then and it was all sorted in an hour. Well impressed”

Posted 2 years ago

“Avoid avoid avoid. They don’t send you your refund when you send back. I am seeking legal advice it’s disgusting. Will NOT buy from here again”

Posted 2 years ago

“Have purchased several items from my partner and they have been faultless.”

Posted 2 years ago

“Do not use. Will not refund even when acknowledged return. Should not be promoted on klarna.”

Posted 2 years ago

“Awful customer service. Ordered and paid for dress back mid February. Not answer my facebook message or emails now for days. Only cheap but still not the point. NEVER BUYING FROM THEM AGAIN !!!!!!!@”

Posted 2 years ago

“Do not buy from Missfiga! I'm having the most awful experience with them. I ordered a dress back in December and paid extra for next day delivery, the dress never turned up! I've sent them many emails and raised and even sent an official complaint, they have done everything to avoid giving me a refund and are now ignoring my emails! Honestly this is the worst experience I've ever had with a company.”

Posted 2 years ago

“NEVER BUY FROM THIS COMPANY ordered my goods received them on 11th Jan 2022 Returned them on the 12th Jan 2022 I gave a tracking number and I’ve tracked it and they have received it. It is now the 11th March and still no refund. I have e mailed them on numerous occasions but still no refund. The last email I received said, We have processed your Refund and it can take take 5 -10 working days (that was 3 weeks ago) & oh by the way it’s up to your bank when they credit it. AVOID AVOID AVOID”

Posted 2 years ago

“Been trying to get a refund since January advice anyone not to order off this site they need closing down there after sales service is atrocious same old tale one of our service team will reach out to you. Load of bull having to get a small claims court involved to get my money back”

Posted 2 years ago

“Have been trying to get a refund since January . Keep ignoring my emails. Terrible customer service.”

Posted 2 years ago

“BEWARE-READ B4 BUY BEWARE Have placed 2 orders in the last week and paid for them. Received tracking info but items never arrive and courier advises parcels not received from seller………no response from customer service via email, Facebook or otherwise. Thankfully paid through PayPal and raised complaint so should have payment refunded. Would not recommend for this reason! If zero stars were available would rate them 0 for post sales. Feel though they took money under false circumstances!”

Posted 2 years ago

“Perfect each time. I love the way the product fits and the imagery displayed is a real accurate representation. The fabric is always good and they fall/sit right. A* on all service”

Posted 2 years ago

“AD TO RETURN THE GOOD WHICH I WANTED FOR CHRISTMAS THEY ARRIVED END OF JANUARY, I SENT THEM AS REQUESTED RECORDED DELIVERY, HAVE PROOF YOU RECEIVED THEM, THEN YOU SAID ON 1 FEB 2022, TE MONIES WOULD BE IN MY BANK WITHIN 10 DAYS, AND NOTHING,NOW LIKE THE REST OF YOUR CUSTOMERS YOU ARE CONVIENIENTLY NOW IGNORING MY EMAILS, WELL YOU TTOOK THE MONIES YOU SHOULD REFUND IT, I AM REPORTING YOU TO TRADING STANDARDS,IT IS ILLEGAL WHAT YOU ARE DOING.....DO NOT BUY OF THESE SCAMMERS”

Posted 2 years ago

“Will not buy from again. Faulty item which I had to pay to return. Then no refund for all goods returned. I posted back recorded and sent proof that they had received goods back but still no refund. They have now stopped replying to my emails after taking my money and given me nothing.”

Posted 2 years ago

“0 stars! Ripped me off after I sent a dress back in august 2021 sent proof of postage. It’s just unfair and people need to be aware of this before committing to buy because they DO NOT refund!”

Posted 2 years ago

“Poor communication, had to question where my order was to be told it was out of stock and then told they'll speak to warehouse team. To be responded with a rude message in regards to my refund. 'Oh and just so you know' is not a professional response to a paying customer!”

Posted 2 years ago

“Avoid this company! To cut a long story short I sent back 4 dresses to the tune of £116 at the start of November 2021, which Missfiga have received, still no refund despite many many e-mails and a recorded delivery letter from me. They have stole £116 off me, PayPal refused my case twice and now going to national fraud on their advice. Not hopeful. DO NOT USE MISSFIGA.”

Posted 2 years ago

“The dress is amazing! I love it. Will order again from missfiga, it’s really beautiful and flattering! Just as it is in the picture”

Posted 2 years ago

“Sent my dress back middle January, like the other reviews I was kept on being asked for information they said my refund was sent in 2nd feb, but nothing ! This company is criminal and shouldn’t be trading! Makes me so angry that they think that they are entitled to keeping my money!!! Daylight robbery !!!”

Posted 2 years ago

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Missfiga is rated 2.4 based on 234 reviews