“Very bad customer service, called number of times to cancel the order and request refund. They have delivered the order anyway. We sent it back and still waiting for a refund. They are not easy people to deal with, they pretend they can't understand, and that the phone reception is bad. So you can't actually get anywhere. They took our money, and refusing to cancel the order and give refund. Have to go through our bank to get our money back. Would never recommend to anyone, and will never use them again!”
“This company is a complete fraud. Their return policy does not exist at all. They do not want to accept the return of a wardrobe of poor quality. I reported them to the police”
“Absolutely terrible. I have been waiting for my sofa for over 5 weeks and I still haven't received it. Worst place I've ever ordered from. No contact, they don't reply to emails. They took the money and now they don't care. I will never order from here again.”
“Ordered a wardrobe and waited almost 2 weeks to be delivered, then suddenly without warning, they sent a refund. Therefore my order was cancelled. Would not recommend”
“DO NOT BUY!!!! THEY HAVE THIEVES!!! I bought a bed from them in June, which arrived in a deplorable condition, it was torn and looked as if it had been in the rain! I asked to change it and they sent me the same one, scratched and broken! For more than a month I have been struggling to recover the money from them, they keep sending me an email and lying to me that they will notify the team and that they will fix the situation! DO NOT BUY.....SCAM!!!”
“Shocking quality, didn’t address complaints & still waiting for them to pick up faulty goods & refund! Warped door on sliding wardrobe, 2 replacements sent but waited 4 months! Both those warped. Do not use this company!! Check out google reviews and trustpilot”
“Rubbish company. Sent me the wrong wardrobe and refuse to take it back insisting that it’s the one I ordered. I’m going to gave them a run for their money as I don’t like to deal with dishonest retailers.”
“They might be good when they have the stock but when they don't have it, they will be telling you lies and also not a reliable company. I have sent them a £20 deposit didn't get that back and now they're asking me £200 deposit. How stupid is it from them to think that I will be paying them that much.”
“I purchased a grey cupboard from with company and one of the door was delivered damaged on the glass. Once I open the door I realised that it was broken I informed the company and spoken to a manager. They are blaming me that it’s broken. They originally delivered upstairs on the third floor now they are refusing to deliver upstairs. Also I going one of the parts broken and they ignored me. Also I payed for a led light and the charger has never work also they ignored me. I would not recommend to buy from here as this is how they treat there customers. This be taking this future.”
“BIG SCAM!!!! ALERT:::
stay away from this fake reviews. You can try all the given numbers and you will be lucky if anyone answer the phone. I tried 07873828663, it is not reachable. I tried 02036330786, Not reachable.
Forget about to solve the query. I purchased 2 120CM wardrobe. They deliver faulty item and the journey begins. No one is able to help me within this company. This is just a SCAM once they have your money, No one will even bother to listen your query. I lost my money with the lesson, always go with reputed company attest someone will listen your query and solve it.”
