Mobile Mob Reviews

Name: Mobile Mob
Rating: 4.25

4.3 Rating 205 Reviews

78 %

of reviewers recommend Mobile Mob

Company Reviews

Questions

Metrics

4.3

Based on 205 reviews

Shipping & Delivery
Delivery Methods	Postal Service

Visit Website

Phone:

9015 4848

Email:

sales1@mobilemob.com.au

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Mobile Mob 5 star review on 18th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They don’t answer their phone line or email so can’t reach them after I made an online purchase. Poor after sale service”

Helpful Report

Posted 1 year ago

“Very disappointed in customer service. No response from company when contacted regarding missing item.”

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Posted 3 years ago

“Received goods in good time but as I wanted to return one of the straps to my Fitbit, there was no reply from emails or phone no answered. I received a reply today thank you but you should improve your customer contact services.”

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Posted 5 years ago

“This company does not answer phone calls or emails. Looking at the reviews seem they are good at taking money and sending out but terrible at customer service addressing returns! Be careful. Will be reporting to the Consumer watch dog.”

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Posted 5 years ago

“Do not purchase from this company. They are selling eBay China quality for genuine price. They are fake items. Both my bands came broken and their contact number is discounted. Don’t get scammed like I did.”

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Posted 5 years ago

“A scam! Paid money and never got item! No way to contact! Avoid!!”

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Posted 6 years ago

“I purchased a product from Mobile Mob many weeks ago. I have a question about it but I cant get anyone on the phone and they are not replying to my many e-mails.”

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Posted 6 years ago

“I wanted to return my order coz of very bad quality of the items (samsung gear s2 bands). I couldnt detach the bands to my watch. Phone never been answered. I emailed Amy, she only asked for the pictures for guarantee purpose to her supplier. When I asked about the authorisation code, she never replied. So disappointing with her bad customer service. I would never ever order from Mobile Mob anymore!!!”

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Posted 6 years ago

“Buyer Beware. Please read reviews. If you purchase an item and it does not come or you would like to return it you cannot get in contact with them. The phone does not answer nor do they reply to emails.”

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Posted 7 years ago

“Have received my item which I would like to return. Under the return policy you are not to return an item until you receive authorization from Mobile Mob. The problem is that they do not answer the phone or return emails so how do you get authorization to return anything.”

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Posted 7 years ago

“A replacement band for my son's vivofit didn't even last for a month before it split, making it unsafe to wear. After numerous attempts to contact them, I have still not had a response after three weeks. I'm very unimpressed with their so-called "customer service" and I believe that the product that they are selling are of an inferior quality. Not happy and would not recommend them at all.”

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Posted 7 years ago

“Buyer beware!!!! I have not received my order. I tried to contact them, no email reply and their phone has been disconnected. I am going to report them.”

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Posted 8 years ago

“I wish I'd read the other reviews here. I've had pretty much the same experience. Paid for the product, it hasn't arrived after 3 weeks. Tried calling their customer service but keep getting a automated voice mail. I feel ripped off. I'm going to complain to the Consumer Affairs watch dog.”

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Posted 8 years ago

“I purchased a Lg G3 mobile battery. Arrived on time but the battery doesn't work as expected. Runs down quickly and doesn't charge sometime.. Waste of money”

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Posted 8 years ago

“THIEVES.....THIS IS ALL I CAN SAY ABOUT THEM, THIS EMMA IS A SERIOUS IDIOT AND A FIRST CLASS THIEVES. I HAVE DOBBED THEM TO THE TAX OFFICE FOR FRAUD AND REPORTED THEM TO THE CREDIT CARD BANK FOR FRAUD. THEIR PRODUCT IS FAKE, NO CUSTOMER SERVICE. DONT BE A VICTIM”

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Posted 8 years ago

“The biggest mistake I made was not reading the other reviews. It appears that EVERYONE has the same issue. I ordered an item and paid for it on 3rd November. I got an email on the 7th November to say it had been shipped. Today is the 22nd November and NOTHING!!! I've emailed several times, left voicemails and even sent on Messenger. No response. I am furious and will continue to chase until I get my money back!!!! DISGRACEFUL COMPANY AND I WILL REPORT THEM!”

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Posted 8 years ago

“The goods ordered never arrived they were a birthday gift for a 10 year olds new iPad . email with attached invoice details was never responded to. So what do you think I think about your company”

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Posted 9 years ago

“Still waiting product never arrived useless”

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Posted 9 years ago

“Your service is absolute rubbish. I ordered a screen protector for Ipad Mini on 20 November and it was still not delivered!! I wrote to your address listed on the website but nobody answered. In fact, I am going to lodge an official complaint to claim my money back. Sounds like a fair review, guys?”

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Posted 9 years ago

“iPhone 6 charger cord does NOT with iPhone 6.”

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Posted 9 years ago

Mobile Mob is rated 4.3 based on 205 reviews