Mobile Lab Reviews

Name: Mobile Lab
Rating: 4.87

4.9 Rating 2,313 Reviews

97 %

of reviewers recommend Mobile Lab

Company Reviews

Questions

Metrics

4.9

Based on 2,313 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0115 978 3520

Email:

info@mobilelab.email

Location:

Bulwell, Hucknall, Stapleford

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Mobile Lab 5 star review on 19th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely perfect! Ordered online just after cut off on the Friday, yet still received it today (Saturday), very happy about that to start with, but the phone itself.. well it’s absolutely like new! Not a single mark or scratch and 100% battery health!! I’m so impressed! Comes in a lovely presentation box too! Thanks soo much Mobilelab”

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Posted 2 years ago

“Very easy and quick and good item”

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Posted 2 years ago

“Excellent service, good value for money”

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Posted 2 years ago

“Fast delivery and great condition handset”

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Posted 2 years ago

“Excellent service, Quality product 👌”

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Posted 2 years ago

“Much faster delivery than expected. Well packaged, although no invoice included with the order which I had to request separately.”

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Posted 2 years ago

“Were great dealing with an issue, good communication and resolved matter very quickly Highly recommend”

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Posted 2 years ago

“Was posted straight away and in my post on time so thank you Mobile Lab”

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Posted 2 years ago

“Excellent prompt service with helpful advice.”

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(Mobile Lab Beeston) - Posted 2 years ago

“Unbelievably fast service”

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Posted 2 years ago

“Very friendly professional help”

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(Mobile Lab Beeston) - Posted 2 years ago

“Phone fixed within an hour and cleaned up for free! Great service.”

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(Mobile Lab Beeston) - Posted 2 years ago

“Easy to use, no fuss and delivered the next day (next day delivery) easy. Products work fine (usb c plug and usb apple watch charger) Would definitely buy from here again.”

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Posted 2 years ago

“Very good Polecam”

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(Mobile Lab Derbion) - Posted 2 years ago

“Easy to book in online with a time slot and the guy was very polite and friendly.”

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(Mobile Lab Beeston) - Posted 2 years ago

“Nice and friendly staff, great service.”

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(Mobile Lab Derbion) - Posted 2 years ago

“Really great guys”

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(Mobile Lab Intu Victoria) - Posted 2 years ago

“Took my PS4 in for an HDMI port repair - got quoted £60 and a one week turnaround time. Two weeks after dropping it off in their Hucknall store, I chased an update via phone call (no answer) and eventually got a text message through asking what was the matter. Got told there had been delays and they would have to get in touch with ‘HQ’. Was then promised an update would follow in due course. No update was received; I phoned twice, to no answer, and messaged and emailed to no answer. Eventually took time out of my working day to go into their store where conveniently it so happened my PlayStation was under the counter, awaiting collection! Rating two stars for rubbish communications and false promises - but Jamie in store was helpful and willing to assist, and my PlayStation was repaired sufficiently. This doesn’t mean I would recommend and I certainly won’t be using again.”

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(Mobile Lab Hucknall) - Posted 2 years ago

“Will never order from here again cannot deliver on time”

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Posted 2 years ago

“Very good customer service and advise!”

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(Mobile Lab Derbion) - Posted 2 years ago

Mobile Lab is rated 4.9 based on 2,313 reviews