Mobile Lab Reviews

Name: Mobile Lab
Rating: 4.87

4.9 Rating 2,318 Reviews

97 %

of reviewers recommend Mobile Lab

Company Reviews

Questions

Metrics

4.9

Based on 2,318 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0115 978 3520

Email:

info@mobilelab.email

Location:

Bulwell, Hucknall, Stapleford

Write Your review

Tell us how Mobile Lab made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mobile Lab 5 star review on 22nd December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice and friendly staff, great service.”

Helpful Report

(Mobile Lab Derbion) - Posted 3 years ago

“Really great guys”

Helpful Report

(Mobile Lab Intu Victoria) - Posted 3 years ago

“Took my PS4 in for an HDMI port repair - got quoted £60 and a one week turnaround time. Two weeks after dropping it off in their Hucknall store, I chased an update via phone call (no answer) and eventually got a text message through asking what was the matter. Got told there had been delays and they would have to get in touch with ‘HQ’. Was then promised an update would follow in due course. No update was received; I phoned twice, to no answer, and messaged and emailed to no answer. Eventually took time out of my working day to go into their store where conveniently it so happened my PlayStation was under the counter, awaiting collection! Rating two stars for rubbish communications and false promises - but Jamie in store was helpful and willing to assist, and my PlayStation was repaired sufficiently. This doesn’t mean I would recommend and I certainly won’t be using again.”

Helpful Report

(Mobile Lab Hucknall) - Posted 3 years ago

“Will never order from here again cannot deliver on time”

Helpful Report

Posted 3 years ago

“Very good customer service and advise!”

Helpful Report

(Mobile Lab Derbion) - Posted 3 years ago

“I paid for next day delivery and still haven’t received my charger.”

Helpful Report

Posted 3 years ago

“Excellent friendly efficient service.”

Helpful Report

(Mobile Lab Sutton) - Posted 3 years ago

“Great service Replaced my screen in 45 mins Really helpful”

Helpful Report

(Mobile Lab Bulwell) - Posted 3 years ago

“Very helpful friendly staff”

Helpful Report

(Mobile Lab Bulwell) - Posted 3 years ago

“I had an iPhone battery replacement. Very prompt service and friendly, helpful staff. Great value.”

Helpful Report

(Mobile Lab Intu Victoria) - Posted 3 years ago

“Went into day as phone was still under guarantee and the button need refitting as seem as it got messed up when they put the screen all I can say is the man their is very rude not friendly at all and moans when an old device”

Helpful Report

(Mobile Lab Derby) - Posted 3 years ago

“First class service from start to finish.”

Helpful Report

(Mobile Lab Sutton) - Posted 3 years ago

“Very quick service. Friendly staff.”

Helpful Report

(Mobile Lab Derbion) - Posted 3 years ago

“Excellent place for repairs and advice”

Helpful Report

(Mobile Lab West Bridgford) - Posted 3 years ago

“I think these guys are fantastic. All staff seem well informed and understanding of the problem put to them. Maybe a bit pricey, but I trust them.”

Helpful Report

(Mobile Lab West Bridgford) - Posted 3 years ago

“Great job for now”

Helpful Report

(Mobile Lab Derbion) - Posted 3 years ago

“A fabulous service which saved our day!”

Helpful Report

(Mobile Lab Sutton) - Posted 3 years ago

“Dropped hubbys ipad whilst camping, only bought it him for xmas 2021....dropped face down on concrete, smashed to bits with big holes in the screen!!!. Wasnt sure it could even be repaired it was that bad. Took to Mobile Lab day after (yesterday), picked it up today....GOOD AS NEW. Friendly staff, very efficient, highly recommend”

Helpful Report

(Mobile Lab Hucknall) - Posted 3 years ago

“As a business owner, I am sensitive to the various metrics involved in providing a superlative customer experience, and I can unreservedly award the Mobile Lab in Derby five stars. On every occasion I have visited, I have found Reece and Dariuz to be professional, approachable, knowledgeable, and above all, helpful! Best regards Darren.”

Helpful Report

(Mobile Lab Derbion) - Posted 3 years ago

“Very quick and efficient”

Helpful Report

(Mobile Lab Bulwell) - Posted 3 years ago

Mobile Lab is rated 4.9 based on 2,318 reviews