Mobile Lab Reviews

Name: Mobile Lab
Rating: 4.86

4.9 Rating 2,265 Reviews

97 %

of reviewers recommend Mobile Lab

Company Reviews

Questions

Metrics

4.9

Based on 2,265 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0115 978 3520

Email:

info@mobilelab.email

Location:

Bulwell, Hucknall, Stapleford

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Mobile Lab 5 star review on 20th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were very helpful and efficient in solving the problem. The issue I have is my fingerprint identification has been disabled since the repair and I will have to make a return visit which is annoying!”

Helpful Report

(Mobile Lab Derbion) - Posted 4 years ago

“Very helpful”

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(Mobile Lab Hucknall) - Posted 4 years ago

“Great service and very quick and convenient. Just sort out the online booking, it booked me in for 4:30 in the morning lol”

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Posted 4 years ago

“Old battery refitted as new but mobile lab realised mistake and called me back to re do battery replacement,honest mistake,no harm done.”

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Posted 4 years ago

“Helpful and knowledgeable staff.”

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(Mobile Lab West Bridgford) - Posted 4 years ago

“Friendly people good services”

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(Mobile Lab Hucknall) - Posted 4 years ago

“Quick service”

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Posted 4 years ago

“Good and efficient service from the Bulwell outlet. A little pricey but the job was done and the guys in store were good guys.”

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Posted 4 years ago

“craftsmanship, respons on mail and other messages could be a bit faster.”

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Posted 4 years ago

“Helpful polite gave good service”

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(Mobile Lab West Bridgford) - Posted 5 years ago

“The guys in the lab were very helpful and friendly and I was more than pleased with repair of the screen. However when I got back home I was not aware that after having the screen repaired on my phone that my thumb print would not be accepted anymore as part of the security to get into my phone, this function doesn't seem to work anymore on the Samsung 7 Edge.”

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Posted 5 years ago

“The replacement part that was fitted solved the problem that I had, and the customer service was great. I had a good conversation on the online chat service which helped me to understand what the problem was and what I needed to solve it. also, the customer service during this was great too and results in a 10% discount. overall the service was brilliant, however, the repair could have taken a little less time, as I had to change some other things around my day because it took longer to do than I anticipated. overall good service.”

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Posted 5 years ago

“Repair was good. Admin less so.”

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Posted 5 years ago

“West Bridgford branch provided me with a quick and efficient service. Friendly and helpful staff.”

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Posted 5 years ago

“Repair was brilliant but took longer than timescales given both by email and on the day and almost cost me a parking ticket due to complete lack of local parking for non residents”

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Posted 5 years ago

Dear Andrea, thanks for leaving us such a wonderful review. I do apologist we didnt finish your repair on time but I have to say Samsung S6 Edge Charging port is a really time consuming job. I will speak with technician team and make sure next time they will get your job done on time! Regarding to Parking, technician in-store should give you a temporary residential permit. I will look in to this case for you. If there is any thing, you can always contact us at info@mobilelab.email

Posted 5 years ago