Mobiles.co.uk Reviews

4.7 Rating 37,353 Reviews
94 %
of reviewers recommend Mobiles.co.uk
4.7
Based on 37,353 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
5
Mark
The service I had was easy and simple just what l needed a phone within 24 hours Many thanks mobiles.co.uk
Mobiles.co.uk 5 star review on 3rd December 2016
Helpful Report
(Apple IPhone SE 16GB Space Grey) - Posted 7 years ago
Hello Mark We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Amy |Mobiles.co.uk Customer Support team
Posted 7 years ago
5
KIM
My order was executed very quickly and phones arrived on time brilliant.
Mobiles.co.uk 5 star review on 3rd December 2016 Mobiles.co.uk 5 star review on 3rd December 2016
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(Apple IPhone 7 32GB Silver) - Posted 7 years ago
Hello Kim We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Amy |Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Victor
Happiness is a decision and I'm really happy that I decided on you guys. My new S7 at £24 a month, with 6GB of data and unlimited everything else is a major bundle of joy. Whoop. Whoop.
Mobiles.co.uk 5 star review on 2nd December 2016
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(Samsung Galaxy S7 Black) - Posted 7 years ago
Hello Victor Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy| Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Sheikh
Mobiles.co.uk is the best cheapest deal maker website in uk.i am really really happy to become a customer from them.i recommend everybody to come and find your best deal in Mobiles.co.uk
Mobiles.co.uk 5 star review on 1st December 2016
Helpful Report
(Apple IPhone 7 32GB Gold) - Posted 7 years ago
Hello Sheik, we’re really pleased you’re happy with the service we provide and that you'd recommend us. If you following this link http://www.mobiles.co.uk/refer-a-friend.html#.V3ztxqJRy84 you can earn up to £50 for every new customer you recommend! Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Craig
Samsung S7 edge ordered Friday arrived Saturday by DPD to an a designated hour time slot. The phone arrived in samsung box in excellent condition.I reveived constant updates by mobiles.co.uk keeping me informed about delivery, billing info and all that I needed to know. I wouldn't hesitate to use them again !
Mobiles.co.uk 5 star review on 30th November 2016
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(Samsung Galaxy S7 Edge Black) - Posted 7 years ago
Hello Craig, We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Marcelin
I wanted to change my old phone but for upgrade the prices are very high. I was checked on internet and i found www.mobiles.co.uk had the best prices. I choose my plan and everything was mad very fast. I received my phone next day and i am very proud. My wife find the deal very cheap and she made another contract plan for new iphone 7. The best deal on Iphone 7 ... thanks and i will recommendate to all my family and friends ...
Mobiles.co.uk 5 star review on 30th November 2016
Helpful Report
(Apple IPhone 7 32GB Gold) - Posted 7 years ago
Hello Marcelin, we’re really pleased you’re happy with the service we provide and that you'd recommend us. If you following this link http://www.mobiles.co.uk/refer-a-friend.html#.V3ztxqJRy84 you can earn up to £50 for every new customer you recommend! Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Verified Buyer
Great value contract, SHAME that was unable to to port me number in at the time of purchase & had to do this additionally !!
Mobiles.co.uk 5 star review on 30th November 2016
Helpful Report
(Apple IPhone 7 128GB Silver) - Posted 7 years ago
Hello, At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 7 years ago
4
Anthony
Excellent prices with better deals than you can find elsewhere. I ordered a Google Pixel phone on Black Friday, which arrived the next day as promised. The only downside is that the stated data allowance (6 GB) was not immediately added to my new Vodafone account (which stated 1 GB). Customer services were courteous and told me they'd call me back when this was resolved. Apparently this was due to a very high volume of orders over the Black Friday weekend.
Mobiles.co.uk 4 star review on 30th November 2016
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(Google Pixel 32GB Quite Black) - Posted 7 years ago
Hello Anothony, At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan |Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Aleksandra
Got a new phone for an amazing deal ! Great costumer support ???? Thank you!
Mobiles.co.uk 5 star review on 27th November 2016
Helpful Report
(Apple IPhone 7 32GB Rose Gold) - Posted 7 years ago
Hello Aleksandra We’re 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Amy |Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Ian
Best deal on the market
Mobiles.co.uk 5 star review on 24th November 2016
Helpful Report
(Apple IPhone 7 32GB Black) - Posted 7 years ago
Hello Ian At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Amy |Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Lewis
I got a deal that the EE website was selling for double the money, you also offered cash back and an £100 voucher. Delighted!
Mobiles.co.uk 5 star review on 19th November 2016
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(Apple IPhone 7 128GB Black) - Posted 7 years ago
Hello Lewis At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Amy |Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Sun
Good prices, not enough dank memes 1/10 would buy from again
Mobiles.co.uk 5 star review on 14th November 2016
Helpful Report
(Apple IPhone 7 128GB Black) - Posted 7 years ago
Hello Sun, we’re really pleased you’re happy with the deals that we offer; but I'll have you know, that our memes are just as dank as our prices! Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Katarzyna
Excellent Service !! Didn't expect how quick and smooth will be my purchases. Very happy and recommended. Also delivery time was between 12:48 - 13-48 , so my item came BANG ON TIME 12:48 EXCELLENT
Mobiles.co.uk 5 star review on 7th November 2016
Helpful Report
(Apple IPhone SE 16GB Rose Gold) - Posted 7 years ago
Hello Katarzyna Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy | Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Robert
From picking the phone, choosing the package and tariff, ordering the phone and receiving it THE NEXT DAY, it was absolutely flawless!! Lots of communication through the whole process confirming my order, making sure I knew how long it would take and even a 1 hr time slot notification!! I am one happy camper, and am writing this review from my lovely new iPhone 7!! Thanks guys, you rock!!!
Mobiles.co.uk 5 star review on 2nd November 2016
Helpful Report
(Apple IPhone 7 32GB Silver) - Posted 7 years ago
Hello Robert We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new iPhone. Amy |Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Matthanee
Cheap deal and quick delivery .
Mobiles.co.uk 5 star review on 2nd November 2016
Helpful Report
(Apple IPhone 7 32GB Black) - Posted 7 years ago
Hello Matthanee We’re really pleased to hear your parcel arrived in good time, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy |Mobiles.co.uk Customer Support team
Posted 7 years ago
5
REBECCA
I have been buying my mobile contacts through mobiles.co.uk for the last couple of years I've had to upgrade, they always have the most competitive prices and if you ask, they may even be able to offer you an even better one. The customer service is great, they are quick and happy to help. I would recommend mobiles.co.uk to anyone!! Thanks Mobiles.co.uk.
Mobiles.co.uk 5 star review on 30th October 2016
Helpful Report
(Apple IPhone SE 64GB Space Grey) - Posted 7 years ago
Hi Rebecca Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Amy | Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Helen
The phone was ordered and delivered the next working day. It arrived within the allocated time. No problems at all in fact it was much better than going to the store. I chose what I wanted not what they wanted me to have. I would definetly recommend.
Mobiles.co.uk 5 star review on 29th September 2016
Helpful Report
(Apple IPhone 6s 32GB Rose Gold) - Posted 7 years ago
Hello Helen, We’re really pleased you’re happy with the service we provide and that you’d recommend us. Why not earn some extra money in the process with our ‘Refer a friend’ system, http://www.mobiles.co.uk/refer-a-friend.html#.V5nu5aLU0dU. Thanks for your review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Claire
Super fast delivery and also spent a long time resurching product which I love and the best price ,over the moon I will defo recommend this company .
Mobiles.co.uk 5 star review on 25th September 2016
Helpful Report
(Apple IPhone SE 64GB Rose Gold) - Posted 7 years ago
Hello Claire, Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Wendy
I have shopped around and found this was by far the cheapest deal iPhone 6 unlimited minutes , unlimited messages , 1gb data for only £20.99 a month including vat :) just. £50 for the phone . I'm so happy with this the phone was delivered the next day A++++ service
Mobiles.co.uk 5 star review on 25th September 2016
Helpful Report
(Apple IPhone 6 16GB Silver) - Posted 7 years ago
Hello Wendy, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Barbara
Great service. Good deals. And everyone loves a free next day delivery.
Mobiles.co.uk 5 star review on 17th September 2016
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(Samsung Galaxy S7 Edge Gold) - Posted 7 years ago
Hello Barbara, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team
Posted 7 years ago
5
TIMOTHY
I wanted to double check an order so I called and the sales person on the call put my order through for me with no troubles and it all went smoothly. The phone was delivered the following day its been the best services I have had through a mobile phone provider will order again. Thank you and your sales person who felt with me.
Mobiles.co.uk 5 star review on 17th September 2016
Helpful Report
(Apple IPhone 6s 64GB Silver) - Posted 7 years ago
Hello Timothy, We’re 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team
Posted 7 years ago
4
Christopher
Mobiles.co.uk is cheap,and cheerful. A good looking front end site with out much behind it. The prices are amazing and packages are some of the best but their customer service doesn't seem great. I phoned the after sales service before making my purchase and they were less than useful. I am not looking forward to having any problems. I believe you can complain to car phone warehouse though so will probably choose that route if necessary. I am very happy with my phone right now and the delivery was super fast.
Mobiles.co.uk 4 star review on 12th September 2016 Mobiles.co.uk 4 star review on 12th September 2016
Helpful Report
(Samsung Galaxy S7 Edge Gold) - Posted 7 years ago
Hello Christopher, We’re really pleased to hear you’re happy with the deal you ordered. We’d like to apologise if you felt our customer support wasn’t useful. Any after sale queries can be discussed with us directly, we’ll be happy to answer any questions you may have. Thanks for taking the time to leave your review, your feed-back is very valuable to us. Chris | Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Verified Buyer
I m very happy with ur service
Mobiles.co.uk 5 star review on 9th September 2016
Helpful Report
(Apple IPhone 6s Plus 16GB Rose Gold) - Posted 7 years ago
Hello there, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Tressa
Great service and excellent communication. Constantly received progress updates on my order/delivery.
Mobiles.co.uk 5 star review on 7th September 2016
Helpful Report
(Apple IPhone 6 16GB Silver) - Posted 7 years ago
Hello Tressa, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Dragos
I just bought an iPhone 6S 16gb on a Vodafone monthly plan with 3gb of data, for £28/mth + £60 upfront. That's a total of £732, a very good deal in my opinion, compared to what's out there. It came the next day and I was so excited. To be honest, Mobiles.co.uk had some bad reviews and I was hesitant at first, but now I'm writing this review from my new phone, so I would definitely recommend this website. Thank you.
Mobiles.co.uk 5 star review on 16th August 2016
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(Apple IPhone 6s 16GB Space Grey) - Posted 7 years ago
Hello Dragos At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Amy |Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Verified Buyer
Was clear and easy to search through the website to find the best deal suitable for me. Email updates on real time delivery was a plus. ????
Mobiles.co.uk 5 star review on 12th August 2016
Helpful Report
(Apple IPhone 6s 16GB Gold) - Posted 7 years ago
Hello there, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Verified Buyer
Amazing deal and stunning phone, it could have only been possible through Mobiles.co.uk. I have literally dumped my network provider, who couldn't value me for being its loyal customer for many years and kept boasting we have the excellent reviews and service. Other usual mobile phone dealers kept refusing me going through unnecessary credit checks. No such unnecessary hassle here. At first I was pretty hesitant to go for Vodafone network reading the reviews, but it's signal and service turned out to be really good in my area, eventually that's what matters to me. I am very satisfied with the overall deal from Mobiles.co.uk. The delivery was prompt and iPhone 6 is really beautiful and feels absolutely graceful in my palm. Overall it's an offer too good to be false.
Mobiles.co.uk 5 star review on 9th August 2016
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(Apple IPhone 6 16GB Space Grey) - Posted 7 years ago
Hello Anonymous, We’re really pleased you’re happy with the service we provide. Its great to hear reviews such as yours, it shows we’re doing things right and I’m delighted you got the best deal for you. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team
Posted 7 years ago
4
Irene
The price that was quoted was 0ver £10.00 less than directly with O2
Mobiles.co.uk 4 star review on 6th August 2016
Helpful Report
(Apple IPhone 6s 64GB Rose Gold) - Posted 7 years ago
Hello Irene, At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Reece
I would recommend mobiles.co.uk to a friend my order came quickly and undamaged. It was the best service I have experienced
Mobiles.co.uk 5 star review on 1st August 2016
Helpful Report
(Apple IPhone 6s 64GB Silver) - Posted 7 years ago
Hello Reece, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Ian
With Mobiles.co.uk we have received that rare combination excellent service at a good price for an excellent product. It is not an easy task when Mobiles.co.uk is as dependent on the carrier [EE] and its own processes to achieve an expectational end result for the customer. The transition was straightforward leaving us wondering why we hadn't switched before? This is value that competitors would do well to be afraid of.
Mobiles.co.uk 5 star review on 27th July 2016
Helpful Report
(Apple IPhone 6 16GB Space Grey) - Posted 7 years ago
Hello Ian, Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team
Posted 7 years ago
Mobiles.co.uk is rated 4.7 based on 37,353 reviews