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Mobiles.co.uk Reviews

4.7 Rating 37,354 Reviews
94 %
of reviewers recommend Mobiles.co.uk
Company Reviews Product Reviews
15,763
 Metrics Info
4.7
Based on 37,354 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Mobiles.co.uk Reviews
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4
Kourtney
Kourtney
Verified Buyer
“Im extreme happy with the phone and the quality of it the contracts running fine really pleased with the customer service too showing a little interest doesnt go a miss”
Mobiles.co.uk 4 star review on 26th July 2016
Helpful Report
(Apple IPhone 5s 16GB Space Grey Refurbished) - Posted 7 years ago
Hello Kourtney, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Rhiann
Rhiann
Verified Buyer
“Came the next day, the phone is in perfect condition and easy to set up. I would highly recommend this to contract beginners, also it connected to my iPod perfectly.”
Mobiles.co.uk 5 star review on 24th July 2016
Helpful Report
(Apple IPhone SE 64GB Silver) - Posted 7 years ago
Hello Rhiann, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Jack
Jack
Verified Buyer
“Great customer service easy to understand and great help for people and great deals very informative to keep you updated”
Mobiles.co.uk 5 star review on 24th July 2016
Helpful Report
(Apple IPhone 6 Plus 16GB Silver) - Posted 7 years ago
Hello Jack, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Alison
Alison
Verified Buyer
“Great service,good knowledge all the tariffs love O2 priority.Many thanks for all your help.would recommend to my friends and family.”
Mobiles.co.uk 5 star review on 23rd July 2016
Helpful Report
(Apple IPhone 6s 16GB Rose Gold) - Posted 7 years ago
Hello Alison, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Jill
Jill
Verified Buyer
“Absolutely brilliant, easy and fast transaction. Would Definitely recommend. Love my new phone and got it for a great deal.”
Mobiles.co.uk 5 star review on 18th July 2016
Helpful Report
(Apple IPhone SE 16GB Gold) - Posted 7 years ago
Hello Jill We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new iPhone. Amy |Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Unique
Unique
Verified Buyer
“First site to give me successful credit check as I have only recently turned 18. Site made ordering easy. iPhone 6s was delivery as estimated with accurate time slot. Plenty information was given prior to the delivery. Extremely impressed, I have referred my friends and family to use this site in future reference. Thank you”
Mobiles.co.uk 5 star review on 10th July 2016
Helpful Report
(Apple IPhone 6s 16GB Rose Gold) - Posted 7 years ago
Hello Unique, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Amy | Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Christine
Christine
Verified Buyer
“Easy to use website to compare different mobile phones and network packages. There are many network packages that offer very good value of money and lots of free gifts packages to choose from depending on needs. Easy payment process and the best thing is the speedy and free delivery, I received my phone the next day morning, how delightful! Absolutely love this site and has been introducing friends to use it!”
Mobiles.co.uk 5 star review on 5th July 2016
Helpful Report
(Apple IPhone SE 64GB Rose Gold) - Posted 7 years ago
Hello Christine, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated and I hope you enjoy your new phone. Ryan | Mobiles.co.uk Customer Support team
Posted 7 years ago
5
CRAIG
CRAIG
Verified Buyer
“Mobiles.co.uk haven't just got a new customer but now have a new fan ! Great advice and service !”
Mobiles.co.uk 5 star review on 2nd July 2016
Helpful Report
(Apple IPhone SE 16GB Rose Gold) - Posted 7 years ago
Hello Craig, Thank you for your review. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave your review. Chris | Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Karl
Karl
Verified Buyer
“Great deal, couldn't be beat anywhere online or in shops. Ordered Sunday, delivered Tuesday, number transferred Thursday boom! Very happy with the service, my sister bought the same deal it was that good.”
Mobiles.co.uk 5 star review on 1st July 2016
Helpful Report
(Apple IPhone 6s 64GB Gold) - Posted 7 years ago
Hello Karl, Everything about our business is tailored to our customer’s needs, from the different offers available on our phone contracts to our friendly approach. Thanks for taking the time to share your experience with ourselves, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Olivia
Olivia
Verified Buyer
“Great phone great price neither shop nor online EE could beat the package. Arrived quickly in mint condition. Couldn't be more pleased with phone or service.”
Mobiles.co.uk 5 star review on 25th June 2016
Helpful Report
Posted 7 years ago
5
Thomas
Thomas
Verified Buyer
“M .........More than expect service O ..........Offers that meet all needs B ...........Beats all opposition I ............Instant service L............Likeable web page E............Ease of completion of order S............Swift delivery”
Mobiles.co.uk 5 star review on 19th June 2016
Helpful Report
(Apple IPhone 6s 16GB Silver Refurb) - Posted 7 years ago
5
Mateusz
Mateusz
Verified Buyer
“I am very happy. First time I bought mobile phone from mobiles.co.uk. I recived new Samsung S7 Edge next day. Best deal for monthly contract. Other companies cant beat this price. I am sure I buy my next phone here ! Thank You !”
Mobiles.co.uk 5 star review on 17th June 2016
Helpful Report
(Samsung Galaxy S7 Edge Silver) - Posted 7 years ago
5
Waqas
Waqas
Verified Buyer
“Received my phone 5 days ago, speedy delivery as received my phone within 24 hours after placing the order. Mobiles.co.uk has some good prices offered on their website and once can easily find a suitable deal cheaper than the high street outlets. I have bought S7 edge silver which is exclusive color and not available everywhere. I would recommend mobiles.co.uk”
Mobiles.co.uk 5 star review on 8th June 2016
Helpful Report
(Samsung Galaxy S7 Edge Silver) - Posted 7 years ago
5
Louise
Louise
Verified Buyer
“I wanted to purchase a new contract iPhone for my son's birthday this week. I did a quick Google search for the cheapest contracts and the Mobiles.co.uk site came up. Up to this point I hadn't heard of this site but decided to check it out anyway. I wasn't disappointed. The contract offerings on Mobiles.co.uk are brilliant. You choose which phone you would like and Mobiles.co.uk give you the best deals for each carrier. I did happen to find one that sounded too good to be true - and clicked through to the carrier's website to see what they were charging.... Mobiles.co.uk was £3 cheaper per month than if I had purchased the contract through the carrier! BUT, that wasn't the best bit. I ordered the phone/contract late in the day on a Thursday (confirmation email received at 17.22).... they are SO quick that later that night I knew all had gone through smoothly and that the phone would be delivered the next day! Phone in hand at lunchtime. Half a day to order, process and receive a brand new iPhone 6. Thank you Mobiles.co.uk - I will be recommending you to all!!”
Mobiles.co.uk 5 star review on 7th June 2016
Helpful Report
(Apple IPhone 6 16GB Space Grey) - Posted 7 years ago
5
Caroline
Caroline
Verified Buyer
“Fantastic service and unbelievably quick delivery! My phone was with me within 12 hours! I was very impressed by the deal on offer which my previous provider and other competitors couldn't believe let alone beat?? I will be highly recommending you to all my friends and family- keep it up!”
Mobiles.co.uk 5 star review on 6th June 2016
Helpful Report
(Apple IPhone SE 64GB Space Grey) - Posted 7 years ago
5
Piotr
Piotr
Verified Buyer
“I'm glad I recommend to all ok.”
Mobiles.co.uk 5 star review on 4th June 2016
Helpful Report
(Apple IPhone 6s 64GB Rose Gold Refurb) - Posted 7 years ago
5
Khavan
Khavan
Verified Buyer
“I had a great experience using this company to source my phone. The experience was fast efficient and very affective. I would recommend anybody to use this company in the future and I have also told friends and colleagues about this site as it seems to be one of the best that I have used. Just want to say a big thank you for delivering my phone so fast over the bank holiday weekend and keep up the great customer service that you offer”
Mobiles.co.uk 5 star review on 3rd June 2016
Helpful Report
(Apple IPhone 6s 64GB Silver Refurb) - Posted 7 years ago
5
Darren
Darren
Verified Buyer
“One of the cheapest and best sites out there, Buying phone was extremely quick and easy and hassle free. With quick delivery.”
Mobiles.co.uk 5 star review on 28th May 2016
Helpful Report
(Samsung Galaxy S7 Edge Silver) - Posted 7 years ago
Hello Darren, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Simon
Simon
Verified Buyer
“Excellent service product and communication ???????????????? highly recommended would definitely use this company again without hesitation , fives stars from me , cheers mobiles.co.uk”
Mobiles.co.uk 5 star review on 28th May 2016
Helpful Report
(Apple IPhone 6s 16GB Gold Refurb) - Posted 7 years ago
Hello Simon, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Hannah
Hannah
Verified Buyer
“I am very pleased with my purchase from mobiles.co.uk. I looked all over for a good deal on the phone I wanted- iPhone6- and I found an unbeatable one with you. Impressed with the quick delivery and easy to use site. Overall great experience.”
Mobiles.co.uk 5 star review on 25th May 2016
Helpful Report
(Apple IPhone 6 64GB Space Grey) - Posted 7 years ago
Hello Hannah, We’re really pleased you’re happy with your new gadget. Thanks for taking the time to leave such a positive review. Chris | Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Aurvind
Aurvind
Verified Buyer
“I give just order 1 pm , then I got next day. I'm so impressed. I think it's best site for any other way.”
Mobiles.co.uk 5 star review on 23rd May 2016
Helpful Report
(Apple IPhone SE 16GB Gold) - Posted 7 years ago
Hello Aurvind, We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Chris |Mobiles.co.uk Customer Support team
Posted 7 years ago
5
JAMES
JAMES
Verified Buyer
“The gentleman on the phone was incredibly helpful, no messing around, told me exactly what I needed to know. He was incredibly knowledgeable and honest about your products which is very refreshing. 10/10 would recommend to everyone!”
Mobiles.co.uk 5 star review on 23rd May 2016
Helpful Report
(Samsung Galaxy S6 Edge 32GB White) - Posted 7 years ago
Hello James, We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris |Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Gavin
Gavin
Verified Buyer
“Had a great experience with mobiles.could.uk . It's a great service with the best deal I could find on the Internet!”
Mobiles.co.uk 5 star review on 21st May 2016
Helpful Report
(Samsung Galaxy S7 Edge Black) - Posted 7 years ago
Hello Gavin, We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris |Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Chris
Chris
Verified Buyer
“I had a fantastic experience with mobiles.co.uk. Great speedy service and the cheapest place to buy new phones on contract.”
Mobiles.co.uk 5 star review on 21st May 2016
Helpful Report
(Samsung Galaxy S7 Edge Silver) - Posted 7 years ago
Hello Chris, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris |Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Ian
Ian
Verified Buyer
“Well done mobiles.co.uk very fast and speedy service you can trust mobiles.co.uk to get your phone to you on time”
Mobiles.co.uk 5 star review on 17th May 2016
Helpful Report
(Samsung Galaxy S7 Edge Silver) - Posted 7 years ago
Hello Ian, We’re really pleased to hear your parcel arrived swiftly, we hope you’re enjoying your new gadget. We just wanted to say thanks for taking the time to share your experience with us, it’s great to hear you’re happy with the level of service received. Thanks again for your time, it’s greatly appreciated. Chris |Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Daniel
Daniel
Verified Buyer
“Very good service quick delivery, didn't receive SIM card though so have to go to Vodafone. But very happy as you can tell from my picture”
Mobiles.co.uk 5 star review on 9th May 2016
Helpful Report
(Apple IPhone 6s 64GB Space Grey) - Posted 7 years ago
Hello Daniel, We’re sorry to hear you didn’t receive a SIM card with your order and I’m pleased to hear you’re happy with the service we’ve provided. Thank you for your kind review. Kind regards, Chris | Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Galyna
Galyna
Verified Buyer
“Very good website, I'll very happy, thank you, thank you thank you thank you you you you you you so match, I'll be recommendat for all my friends”
Mobiles.co.uk 5 star review on 8th May 2016
Helpful Report
(Apple IPhone 6s 16GB Silver) - Posted 7 years ago
Hello Galyna, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Jared
Jared
Verified Buyer
“Mobiles.co.uk is a great service with a very friendly and co-operative team. I would definitely recommend This service to anyone looking for a mobile contract.. Very happy!”
Mobiles.co.uk 5 star review on 8th May 2016
Helpful Report
(Samsung Galaxy S7 Black) - Posted 7 years ago
Hello Jared, We’re 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Hello Jared, We’re 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team
Posted 7 years ago
5
Charlie
Charlie
Verified Buyer
“Best deals on the web! Order was processed on the day I ordered, and the phone was delivered the next day by DPD with a sim and all the other instructions needed! They offered iPhone deals my old provider couldn't match even when their loyalty team and retention team called me!”
Mobiles.co.uk 5 star review on 23rd April 2016
Helpful Report
(Apple IPhone 6s 16GB Space Grey) - Posted 8 years ago
Hello Charlie, At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris |Mobiles.co.uk Customer Support team
Posted 8 years ago
5
Jason
Jason
Verified Buyer
“Very fast delivery good friendly staff after some confusion with delivery next day would recommend to others as the price and products were as expected top notch”
Mobiles.co.uk 5 star review on 18th April 2016
Helpful Report
(Apple IPhone SE 16GB Rose Gold) - Posted 8 years ago
Hello Jason, We’re 'The smart phone people', so our UK experts are here and happy to help with any queries you may have. We’re so pleased to hear our approach works and your personal experience reflects the level of service we would expect all of our customers to receive. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Mohammed |Mobiles.co.uk Customer Support team
Posted 8 years ago
Mobiles.co.uk is rated 4.7 based on 37,354 reviews
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