Modern Rugs UK Reviews

Name: Modern Rugs UK
Rating: 4.56

4.6 Rating 2,250 Reviews

90 %

of reviewers recommend Modern Rugs UK

4.6

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

01388 663738

Email:

sales@modern-rugs.co.uk

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Modern Rugs UK 5 star review on 6th February 2020

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with both rugs and well package a great company to deal with”

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Posted 7 years ago

“Great selection of gorgeous rugs, great quality Harlequin rug and looks amazing. Was well packaged on delivery and company was very helpful with a query I had”

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Posted 7 years ago

“Rug is beautiful, great quality and has brought warmth in to a large room”

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Posted 7 years ago

“Excellent value, I was a little nervous of buying a rug online but was very pleased with the quality.”

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Posted 7 years ago

“Good quality materials and subtle colours: I am very impressed, and would recommend Modern Rugs UK”

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Posted 7 years ago

“The rug was delivered very quickly and in perfect condition”

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Posted 7 years ago

“Thank you for making our first shopping trip with you a pleasant experience, shall be using again, the rugs look fantastic!!”

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Posted 7 years ago

“Fantastic value, delivery speed & customer service”

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Posted 7 years ago

“Nice thick rug. Excellent quality”

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Posted 7 years ago

“Great service and product.”

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Posted 7 years ago

“Good service and delivery was prompt. The rug in itself is of good quality at a reasonable price.”

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Posted 7 years ago

“Lovely thank you”

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Posted 7 years ago

“Received after nearly waiting a month for delivery but did receive within 2 days when you received from suppliers. Not too Happy with one side edge.”

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Posted 7 years ago

“Efficient ordering over the phone after selection on website. Delivery prompt. Very pleased with quality of products.”

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Posted 7 years ago

“Excellent service would recommend”

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Posted 7 years ago

“Very good service”

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Posted 7 years ago

“The website doesn’t keep stock up to date, so we ordered a rug which we then had an email to say was out of stock despite paying for it up front. They gave us an option to wait for new stock, choose a new one or get a refund which we chose wait for new stock with an estimated delivery date. However that date passed with no news. It’s only when I chased it that I got a response. The first response was that the rug had been delivered already! Which it hadn’t. When I complained I got a new estimated delivery date in a weeks time but then the next day had an email to say it had been despatched. Now the rug has arrived we’re happy with it, although the colour is a bit darker than the pictures. But the ordering process was a shambles and made me wonder if they made it that way to hope you don’t chase it, despite happily taking the money up front. Be aware when ordering from this website.”

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Posted 7 years ago

“Lovely rug, couldn’t believe the low price, would definitely use again”

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Posted 7 years ago

“Made an online order, received an email almost immediately confirming my purchase but after 1week i did not receive delivery or an update. I called Modern Rugs who were polite and helpful. The rug had been put of stock and I was told it would be delivered shortly. I then received the rug within a week. Thank you”

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Posted 7 years ago

“Lovely quality rugs at good price”

Helpful Report

Posted 7 years ago

Modern Rugs UK is rated 4.6 based on 2,250 reviews