Modern Rugs UK Reviews

Name: Modern Rugs UK
Rating: 4.56

4.6 Rating 2,250 Reviews

90 %

of reviewers recommend Modern Rugs UK

4.6

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

01388 663738

Email:

sales@modern-rugs.co.uk

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Modern Rugs UK 5 star review on 6th February 2020

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with my purchase. No issues with otdering and delivery”

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Posted 7 years ago

“Really love my outdoor rug. It arrived on time and is perfect for my summerhouse.”

Modern Rugs UK 5 star review on 6th March 2019

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Posted 7 years ago

“Came as advertised”

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Posted 7 years ago

“Although we are happy with the product the false advertising regarding delivery dates is a shocking way to operate a business. I placed my order when I was told it would be in stock on a certain day for the item to then be out of stock for another 2 months Really poor”

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Posted 7 years ago

Thank you for taking the time to leave us a review. We're sorry to hear of the delay you had with your order and understand that it can be quite frustrating to receive delays unexpectedly. We have been working hard behind the scenes to implement a live stock feature on our product pages, giving you the information needed to make an informed decision before placing the order. This is now live on our site! We hope that this development will improve your Modern rugs experience. Thanks again, Modern Rugs Team

Posted 7 years ago

“I am really pleased with my new rug, colourful and vibrant. Service was A1”

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Posted 7 years ago

“Sadly, had to return rug due to it being wrong colour for my decor.”

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Posted 7 years ago

“I am delighted with my new rug, it is exactly as described, the colour and texture are excellent and the quality is also. Very many thanks 😀”

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Posted 7 years ago

“Excellent service & communications from order to delivery. They very kindly refunded me the 10% when I forgot to use the code at checkout at time of first placing the order! Highly recommended & love the rugs we ordered.”

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Posted 7 years ago

“Love this rug. Colours as described/as per the images. Arrived bang on the anticipated delivery date.”

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Posted 7 years ago

“Everything very simple to deal with, quickly reply to my questions from Modern Rugs. Great website. Rug received very well packed. Everything just went smoothly! Definitely buying from Modern Rugs again.”

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Posted 7 years ago

“They look stunning in the hall, can't wait till we move in and have them there permanently.”

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Posted 7 years ago

“Runner arrived, bright beautiful colours, excellent quality and great value My hallway is a grand entrance with this statement runner”

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Posted 7 years ago

“Good service good quality”

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Posted 7 years ago

“Lovely rug. Perfect for my playroom and very good value for money. Thank you”

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Posted 7 years ago

“Rugs were as described. Only minor problem was, we the customer, had to phone after a long period of time to find out when we would be receiving our goods. Eventually when we were told arrived promptly.”

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Posted 7 years ago

“Fast, well organised delivery and I like the rug. Helpful on the phone too with advice”

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Posted 7 years ago

“Just what I wanted, great price, delivered quicker than expected”

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Posted 7 years ago

“Efficient dispatch and delivery”

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Posted 7 years ago

“I was delighted with the telephone customer service i received from modern rugs.”

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Posted 7 years ago

“Good quality rug at excellent price. Arrived promptly and fits perfectly!”

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Posted 7 years ago

Modern Rugs UK is rated 4.6 based on 2,250 reviews