Modern Rugs UK Reviews

Name: Modern Rugs UK
Rating: 4.56

4.6 Rating 2,250 Reviews

90 %

of reviewers recommend Modern Rugs UK

4.6

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

01388 663738

Email:

sales@modern-rugs.co.uk

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Modern Rugs UK 5 star review on 6th February 2020

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was a lovely rug.but colour online deceiving looked red online but more raspberry colour.so as I was looking for a definite red I had to return. No problem returning and got refund within a few days of returning.”

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Posted 6 years ago

“This is my second rug. It’s beautiful and is of excellent quality.”

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Posted 6 years ago

“Excellent service provided by modern rugs Good quality for a very good price”

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Posted 6 years ago

“Very impressed when ordered my rug and it came two days later. Quality great and looks lovely. Have given companies details to several friends. Thank you”

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Posted 6 years ago

“A seamless and excellent service from start to finish. Even though I changed my order after 24 hours I found Modern Rugs to be helpful and accommodating. Thank you”

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Posted 6 years ago

“love the rug, love the website and love the speed of delivery.”

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Posted 6 years ago

“Great customer service and value for money. Item arrived on time and kept up to date. Great rug, and very good quality along with the non slip matting. This defiantly improves the quality of the rug and easier to vacuum! Would recommend.”

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Posted 6 years ago

“The best rug website I found. Amazing selection with good search ability. Great rug, true to picture on the website. Quality excellent, delivery on time, what more can I say.. Definitely buy from Modern rugs again and recommend to friends.”

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Posted 6 years ago

“Good service and delivery The runner is of great quality very pleased with it and would highly recommend”

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Posted 6 years ago

“I was a little bit uncertain about the colours of my chosen rug but once in place, I absolutely love the bold pattern and bright colours. It totally makes my lounge a cosy place to while away some relaxing time.”

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Posted 6 years ago

“Beautiful rug and prompt delivery. Would visit the site again.”

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Posted 6 years ago

“i love the service the staff have given me. i called and was helped to find my rug, then i was called to explain the delivery time, i got emails throughout too. great!”

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Posted 6 years ago

“Fast delivery. The rug is exactly as described and design is perfect. Looking to order another rug for hallway.”

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Posted 7 years ago

“Great service and great quality. Modern rugs for an old fashioned girl (see image)”

Modern Rugs UK 5 star review on 28th September 2019

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Posted 7 years ago

“Rug I received was great, lovely colour silver with hint of green. Hard wearing ,used as hall runner. Delivery was prompt, kept up to date at all times. Many thanks”

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Posted 7 years ago

“Professional and efficient service and very happy with the quality of the product purchased.”

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Posted 7 years ago

“Very very pleased with the rug I ordered, exactly like the picture, good quality and just about perfect. Customer Service very good, I kept changing my mind on which rug I wanted and customer service immediately cancelled my order and I was refunded on the spot. No question. I will certainly use Modern Rugs when I need another rug.”

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Posted 7 years ago

“Hi chose a rug Ordered it & came very quick was exact colour perfect condition great quality”

Modern Rugs UK 5 star review on 27th September 2019

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Posted 7 years ago

“We bought a large pile rug and it met all our expectations, we usually buy a new rug annually and will be shopping here for our next one guaranteed. Standard Delivery took a little longer than anticipated but this wasn’t an issue, maybe consider paying for express delivery at checkout if you’re in a rush.”

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Posted 7 years ago

“Bought 2 small rugs for the lounge. Arrived on time, well above my expectations for the price I paid,very pleased.”

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Posted 7 years ago

Modern Rugs UK is rated 4.6 based on 2,250 reviews