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Modern Rugs UK Reviews

4.6 Rating 2,250 Reviews
90 %
of reviewers recommend Modern Rugs UK
Company Reviews Product Reviews
35,020
 Questions Metrics
4.6
Based on 2,250 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Modern Rugs UK Reviews
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Phone:

01388 663738

Email:

sales@modern-rugs.co.uk

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Guest
Verified Buyer
“The rug is exactly as it appears on the website. It is good quality & the colours just match my furnishings beautifully. However, the staff weren’t very helpful when it came to giving me a delivery day. Overall, I would order again from Modern Rugs UK.”
Helpful Report
Posted 4 years ago
Guest
Verified Buyer
“Excellent rug & service”
Helpful Report
Posted 4 years ago
Guest
Verified Buyer
“Great variety. Good prices. Good customer service. My rug arrived on time and nicely packaged.”
Helpful Report
Posted 4 years ago
Andrew Kennedy
Verified Buyer
“Very pleased with the quality and appearance of the rug I purchased. Delivery was as promised”
Helpful Report
Posted 4 years ago
Guest
Verified Buyer
“We love our new rug and customer service was quick and friendly when enquiring about delivery dates. Only complaint is the longer than expected wait for our second rug that hasn’t arrived yet.”
Helpful Report
Posted 4 years ago
Guest
Verified Buyer
“LOVE my new rug, get sooo many compliments :)”
Modern Rugs UK 5 star review on 6th February 2020 Modern Rugs UK 5 star review on 6th February 2020
Helpful Report
Posted 4 years ago
Guest
Verified Buyer
“Easy ordering, super quick delivery, fabulous product. All wool and looks lush and much more expensive than it actually was.”
Helpful Report
Posted 4 years ago
Guest
Verified Buyer
“Fantastic rug great quality.”
Helpful Report
Posted 4 years ago
Guest
Verified Buyer
“Fast delivery and the rug was exactly how it looked online, good quality and lovely colours.”
Helpful Report
Posted 4 years ago
Guest
Verified Buyer
“Absolutely blown away with the quality and attention to detail that has been put into making this rug as ‘authentic’ as possible. The weave or pile (sorry don’t know the right terms!) is exactly what we wanted, and not the fuzzy carpet style I’ve seen recently. (I think fuzzy carpet may also not be the correct term?)👍 But our brief was to get a great quality carpet that looked ‘expensive’, authentic and didn’t break the bank. This was perfect. Looks great and worn, colours and texture amazing.”
Helpful Report
Posted 4 years ago
Rita Jackson
Verified Buyer
“Love my matching lounge & Hallway rugs Great quality Great colour Delivery was spot on Packaging was strong and secure Thank you Very pleased”
Helpful Report
Posted 4 years ago
Guest
Verified Buyer
“Good quality and design, competitively priced, ideal for our hallway.”
Helpful Report
Posted 4 years ago
Guest
Verified Buyer
“Very happy with the rug we bought - great price, lovely quality and quick delivery. Thanks!”
Helpful Report
Posted 4 years ago
Margaret Thorpe
Verified Buyer
“I am delighted with the rug. However the service left much to be desired and phone calls were not returned. emails were not fully answered so it took over 2 weeks to place an order.”
Helpful Report
Posted 4 years ago
Andrew Appleby
Verified Buyer
“Easy to order, rug came on time and it was fabulous, will definitely use modern rugs again.”
Helpful Report
Posted 4 years ago
Margaret Swan
Verified Buyer
“Absolutely thrilled with our purchase.”
Helpful Report
Posted 4 years ago
Guest
Verified Buyer
“The ease of ordering and VAT removal (as I’m a channel island resident) was fantastic. Delivery was prompt. I love my new rug!”
Helpful Report
Posted 4 years ago
Guest
Verified Buyer
“Excellent rug just exactly how it was in pictures. Modern rugs kept me up to date when my delivery will arrive. Customer service was excellent product is exactly as described thanks you modern rugs.”
Helpful Report
Posted 4 years ago
Guest
Verified Buyer
“Pleased with my rug and the service from Modern Rugs. The photos on the website displayed the colours and texture very accurately.”
Helpful Report
Posted 4 years ago
Guest
Verified Buyer
“Lovely rug very good quality and great colour”
Helpful Report
Posted 4 years ago
Modern Rugs UK is rated 4.6 based on 2,250 reviews
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