Moérie Reviews

Name: Moérie
Address: Inc 2035 Sunset Lake Road, Suite B-2 Newark, New Castle, Pennsylvania
Rating: 4.46

4.5 Rating 520 Reviews

87 %

of reviewers recommend Moérie

Company Reviews

Questions

Metrics

4.5

Based on 520 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours

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Location:

Inc 2035 Sunset Lake Road, Suite B-2 Newark,
New Castle
Pennsylvania
19702

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Moérie 1 star review on 19th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m 55, and my hair isn’t what it used to be. I never really prioritized hair care until I noticed it thinning badly around the crown. Found this brand online and decided to give it a shot. It’s been 6 weeks and I already notice more volume and strength. Bonus: it smells amazing and doesn’t dry out my scalp.”

Helpful Report

Posted 3 months ago

“This is honestly the first time I’ve repurchased a hair product. That’s how you know it works.”

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Posted 4 months ago

“Helped a lot with post-color damage. Recommend.”

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Posted 4 months ago

“Customer service is bad. You can not call and speak to anyone, no phone number on their website. They say in their fine print if you start a subscription you cant cancel before 3 months. I canceled before my first shipment went out because it kept being delayed. They claimed it was too late. I told them to cancel all future orders. They charged me again. I disputed the charges but Paypal said i initially authorized the charge even tho I had canceled a full month prior. Moerie sent me an email threatening me to cancel my paypal dispute or I would get no refund. I do not take kindly to being threatened. I would not do business with them ever again.”

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Posted 4 months ago

“I use the shampoo, mask, and serum regularly now. The difference in my hair health is unbelievable. It’s not only growing faster, but it feels like the strands themselves are stronger. I used to have brittle ends that broke easily. Not anymore. Plus, I love that it’s packed with good ingredients.”

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Posted 4 months ago

“My curls haven’t looked this good in forever. Finally found something that moisturizes without weighing everything down.”

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Posted 4 months ago

“My daughter stole mine, so I guess that says enough 😂”

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Posted 4 months ago

“I was skeptical, okay? TikTok made me do it. But I’m eating my words now because this stuff is legit. After years of trying random things from drugstores and high-end salons, I found something that actually gives my roots life and reduces that annoying shedding.”

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Posted 4 months ago

“Customer service stinks! I ordered product and it was delivered to wrong address and they could care less I spent $190 to never receive product it was shipped by Veho and they tell me to contact Veho who tells me to contact Moerie. Hopefully the person who received my products in Miami not in Ft Lauderdale and hr drive is enjoying my products. I am amazed at the attitude of the staff at Moerie.”

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Posted 4 months ago

“Worst customer service ever. I had to file a dispute with my bank for the charges. Yes-- CHARGES. PLURAL. I didn't authorize the extras, received NOTHING from them. They passed off the responsibility to THEIR OWN SHIPPER after verifying that nothing was delivered to my home. BUYER BEWARE!!”

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Posted 4 months ago

“Was looking for something that wouldn’t weigh down my fine hair. This worked perfectly! Doesn’t make it oily, and I love how soft it feels.”

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Posted 4 months ago

“I bought this out of desperation and didn’t expect much. But I actually see a difference. And that gives me hope.”

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Posted 4 months ago

“Noticed a difference in texture after just a few uses. Less breakage too. I’ll keep using it for sure.”

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Posted 4 months ago

“I’ve been through dozens of hair products, and most did nothing. This one, though? Game changer. My hair feels alive again! Shiny, soft, and I swear it’s growing faster.”

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Posted 4 months ago

“Only thing that actually helped my scalp stop flaking. Big fan now.”

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Posted 4 months ago

“I color my hair every few months, and over time it really took a toll. Dry, brittle, and lifeless would be the best way to describe it. After using this line for about 5 weeks, I noticed a real difference. My hair wasn’t breaking every time I combed it anymore, and it started to look shinier and fuller. I especially love how it doesn’t weigh my hair down – even on non-wash days, it still feels fresh. Highly recommend for anyone with damaged or processed hair.”

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Posted 4 months ago

“I got this for my teenage daughter who has really thick, frizzy hair. It actually made a difference. Her hair is smoother and way more manageable now.”

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Posted 4 months ago

“Noticed results faster than expected. Especially love how the conditioner makes my hair feel. Like silk.”

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Posted 4 months ago

“I ordered the spray, the shampoo and the conditioner. My hair has become very dry and brittle. All the work I have been doing for two years to make my hair healthy has gone down the drain. In two weeks my hair has become so damaged all I can do is cut it all off and start over. I'm real sad about this product.”

Helpful Report

Posted 4 months ago

“Used shampoo and conditioner, mask and roots regrow. Absolutely devastated made my hair fall out. I had long thick curly hair now I’ve had to cut it. Requested a refund and was denied. Don’t waste your money and risk your hair.”

Helpful Report

Posted 4 months ago

Moérie is rated 4.5 based on 520 reviews