Moérie Reviews

Name: Moérie
Address: Inc 2035 Sunset Lake Road, Suite B-2 Newark, New Castle, Pennsylvania
Rating: 4.40

4.4 Rating 613 Reviews

85 %

of reviewers recommend Moérie

Company Reviews

Questions

Metrics

4.4

Based on 613 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours

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Location:

Inc 2035 Sunset Lake Road, Suite B-2 Newark,
New Castle
Pennsylvania
19702

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Moérie 1 star review on 19th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I want to cancel my order and I want to send an order back!! It did nothing for my hair! Thank you Kathryn Zywicki 10-11-2026”

Helpful Report

Posted 1 week ago

“Not as promised by the company to regrow hair in 3- 6 months! Sorry, but I promised to give to give a honest regrowth experience! Nothing happened but my frustration!”

Helpful Report

Posted 2 weeks ago

“Terrible business and customer service practices. Over reliance on “terms and conditions” when trying to cancel. Even when you think you’ve cancelled they continue to charge you based off a “free” trial that they automatically enroll you in that you apparently have to cancel separately. Deceptive and cruel company.”

Helpful Report

Posted 3 weeks ago

“I only bought one but then the product kept coming monthly and I realized they put me in subscription and it is so frustrating to try and have them cancel it..so BEWARE!..just like what happened with RYZE..”

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Posted 1 month ago

“They keep sending products that I didn't order. I had a bad reaction to the product the very first time I used it! I threw it away only to get 2 more bottles a couple of months later. I returned that product at my expense with a note that said not to send me anything ever again and then yesterday I get another box of this garbage!! I have no choice but to make a credit card dispute. Awful and deceptive business practices.”

Helpful Report

Posted 2 months ago

“Scam. Canceled subscription back in March. But continue to charge me to send me emails on info how to keep my hair healthy. $22 for emails … after I canceled subscription. Then to tell me it was separate from the subscription 🤦🏻‍♀️”

Helpful Report

Posted 3 months ago

“I use the product which is supposed to help with hair regrowth. After 3 months and some more shedding, I have seen no regrowth whatsoever. I do not know if it's this product that caused more hair shedding but, I do know it has not helped stop hair loss or with any hair regrowth. In addition, the ordering process had me on a subscription plan when I did not sign up for one. In their defense, customer service did cancel the subscription however, I should not have been on one in the first place. Buyer beware.”

Helpful Report

Posted 4 months ago

“Made my hair so dry I couldn't hardly get brush through. No growth either. I returned product to them they after I had them not to send anymore and they refuse to refund my money. Been ongoing battle. They asked for tracking and other which I gave and they say they can't it. Bull!! If I can why can't they? Don't trust them. Would not recommend them at all.”

Helpful Report

Posted 5 months ago

“Difficult returns and hidden subscription practices. Do not recommend.”

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Posted 6 months ago

“System won't let me enter my address properly. It keeps entering Washington DC. I live in Michigan. This makes it impossible to make a purchase.”

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Posted 6 months ago

“they charged me for a subscription that i did not want horrible company”

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Posted 6 months ago

“I was very excited to try these products. Unfortunately, they did not deliver. If I could leave zero stars I would. This product made my hair very dry, stringy and I noticed breakage where I had none before using this product. The jar of heavy conditioner was half-empty upon receipt. I would not recommend.”

Helpful Report

Posted 6 months ago

“Bought the bundle for £80, was unaware that it was a subscription, emailed them to rectify this as I notice another £80 had been taken out my account so I emailed them immediately to ask if this money could be refunded as I did not want to be on a subscription. I said if they have already sent the box, I can return it unopened as I don’t want more products. They said there’s nothing they can do so I lost £80. Plus I’ve been using the products and can see no change.”

Helpful Report

Posted 7 months ago

“The people writing the good reviews are the people who work for Moerie. I ordered the product to try it out. It has dried my hair out. It has broke as not thickened it as on top of it they charged me for another shipment that I have never received and are not helping me. Give me my money back or find my parcel.. I don’t like writing reviews, but I had to because this is BS”

Helpful Report

Posted 10 months ago

“If I could leave ZERO stars I would. Moêrie hair products don’t work and their customer service is abysmal! Sadly, I got the run around for over a month while trying to cancel my subscription. After jumping through hoop after hoop, asking for the exact same information, and emailing back and forth with over a half dozen representatives, Moêrie finally got itself together and offered me a gift card. However, it wasn’t a true gift card, it was money off at Moêrie. I’d been trying to cancel my subscription for over six months, and I have emails to prove it. In the end, I’m thankful they finally cancelled my subscription. They provide no other option for communication other than email. Get ready to fight a long fight!”

Helpful Report

Posted 11 months ago

“These hair vitamins don't work at all. I experienced significant more hair loss when I took these, and I took them for 21/2 months before I said enough is enough and went back to my hair vitamins from Spring Valley at a fraction of the cost. Also, they do not make your hair grow faster as advertised in the commercials for this product.”

Helpful Report

Posted 11 months ago

“Products make my hair dry , they push to subscription and if you said I didn't order again next monthly they force you to keep the Products”

Helpful Report

Posted 11 months ago

“Moerie products did not yield results for my thinning curly hair. Also, it was difficult to cancel subscription. Several attempts reaching customer service before resolving issue. They make you pay the difference between two orders if you cancel before a second recurring charge. Overall, I do not recommend!! Not a positive experience.”

Helpful Report

Posted 11 months ago

“the product is good, customer service is horrible.”

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Posted 11 months ago

“I bought Moerie on sale I've used it 3 times a week for 2 weeks including the HG air mask and growth booster ...Save your money my hair has gone like straw my scalp is itchy and my hair is frizzy and dull 100 percent worse than it was 2 weeks ago.I persevered this long expecting big improvement.”

Helpful Report

Posted 11 months ago

Moérie is rated 4.4 based on 613 reviews