Moérie Reviews

Name: Moérie
Address: Inc 2035 Sunset Lake Road, Suite B-2 Newark, New Castle, Pennsylvania
Rating: 4.40

4.4 Rating 308 Reviews

86 %

of reviewers recommend Moérie

Company Reviews

Questions

Metrics

4.4

Based on 308 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours

Visit Website

Location:

Inc 2035 Sunset Lake Road, Suite B-2 Newark,
New Castle
Pennsylvania
19702

Write Your review

Tell us how Moérie made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i havent seen any improvement at all and the pills upset my stomach i have 1 ufll bottle i wonder if i can return it. ill be looking for something else. jvh”

Helpful Report

Posted 6 days ago

“My hair was exceptionally short, the ad stated short to long hair and 28 days. I read reviews and they were pretty good so I ordered the shampoo products and followed directions to the T. It smells like a former product and it does make your hair softer and shiny. however, I’ve used the product at least three times a week for 2-3 months and have not noticed any hair growth, other than what’s natural. The only thing I’ve noticed is my hair softer. The customer support needs to learn how to listen. I ordered a product and received it then I ordered it again and all of a sudden I’m on it subscription, it must be in small fine print because I didn’t see it. So I paused the subscription and wasn’t to be charged anything until May 26, however, I was charged on April 17 so I contacted customer service and they returned my money and canceled the subscription so they said. This month, they took the money out of my account again and the product is on its way I’m very upset because they are messing with my money sending me something that doesn’t work after I told him so I’m not gonna use it. I don’t want anybody to use it. It doesn’t work. Their ads are phony and as far as I’m concerned, the company likes to take money from the elderly, even after they’ve been informed, the subscription was canceled. I wouldn’t even give them one star if I didn’t have to.”

Helpful Report

Posted 2 weeks ago

“Super bad side affects. My son, daughter in law, and me. For days, nausea, dizziness, bad hives, swollen face.”

Helpful Report

Posted 3 weeks ago

“The product doesn’t work. Also this is a sneaky business. I’m out $121. CAD for an order I didn’t. Should you choose to try it, watch your credit card. Really bad dealings with this company. Don’t foresee it being a success.”

Helpful Report

Posted 1 month ago

“I received my order but the package was all wet … the product leaked. Can I please get someone to address this. I spent good money but most of the product has left the containers. I’m hoping someone would get back to me! Poor packaging! Unhappy! Karen Tengan 606 Iliaina St Kailua, HI 96734”

Helpful Report

Posted 1 month ago

“Your product does not work well and it smells I didn't want any more but you are sending me more so thought I would just return it and get my refund I was rudely told I couldn't send back or get a refund you people suck”

Helpful Report

Posted 1 month ago

“Customer service is awful! I purchased all the hair care and the pills from them. 7 days went by with no word from them. I emailed them for them to say they have no pills to give due to high demand but they can ship my other products and refund me on the pills. No, I want what I paid for! If you don't have the product then you should be reaching out to customers to advise them of this! Especially being a new client. It gives me a very uncomfortable feeling of being scammed! I went on Amazon and got the pills. Imagine that! Can't get them from the company itself but can get them off Amazon. Very disappointed. Communication is the worst! They tried calling me today and I hung up on them. Scared me. Felt I was about to be scammed. Send me a email of where my products are!”

Helpful Report

Posted 1 month ago

“They send empty bottles! I’m not happy with their customer service! Horrible service! Go somewhere else who will give you the product you paid for.”

Helpful Report

Posted 1 month ago

“Awful product. Just leaves your hair greasy and gross. No growth what so ever. Thier "14 day refund policy" is bogus. If you have opened the product they will not return it. Then they FORCE you to pay for the second shipment and say they are non-refundable ... even if unopened! Scam company. Save your money.”

Helpful Report

Posted 2 months ago

“This company is an absolute nightmare to deal with. Their so-called customer service is just an endless runaround—bouncing from one "person" to another. Prob not even real people. They are completely unhelpful, dismissive, and dishonest. I asked them not to send the second delivery of the supplements when I was charged, yet they shipped it anyway and then refused to give me a refund. They said I could not return it because it was on autoship. When I returned the unwanted supplements on my own with tracking, which they asked for, they suddenly claimed they "couldn’t find it" and used their ridiculous terms and conditions as an excuse to steal my money. How does this happen: They sneakily enroll you in auto-delivery without clear consent. They claimed they sent me a reminder email about the next shipment—they did NOT. I check my email and spam folder multiple times a day for work, so I know for a fact that no such email was ever sent. As for the supplements? Completely useless and they smell awful. I took them for 90 days, knowing more than half way through they were doing nothing. I knew I would not reorder them. They didn't give me the choice with their devious subscription model. Now, they are resending the same emails that they did months ago. Truly believe it's just bots looking for key words and populating replies. Do yourself a favor and stay FAR away from Moerie. I’ve had many positive experiences with reputable, subscription-based companies that are transparent and fair—this one is neither. They are unprofessional and unconcerned once they have your money. I'm out $105+ $15 to ship the product back. Save your money. Avoid this company at all costs. - Vita”

Helpful Report

Posted 2 months ago

“NO HASSLE FREE RETURNS OR SATISFACTION GUARANTEED This company has been fighting me to return the product for my money back for 3 days. They are refusing and refusing, even though I have not yet opened my delivery parcel. These people are awful to deal with!”

Helpful Report

Posted 2 months ago

“My product was delivered damaged. I sent multiple emails with photos from the post office to resolve the issue. I even cancelled my subscription and they will not replace or refund my money for the damaged product. This company is unprofessional and a scam. Don’t waste your time or money.”

Helpful Report

Posted 2 months ago

“I took the capsules and used the serum for 3 months with no additional length to my hair. A waste of money. It's a scam.”

Helpful Report

Posted 2 months ago

“I received a shipment that was trashed. The products weren't even in the box. The box was just in there. I reached out immediately. I was asked for an address for a replacement. I gave the address. Never heard back. I have reached out over 20 times and have yet to receive a refund. It is month later and then are asking for additional pictures. Who would keep damaged products for a month?!! Horrible horrible customer service.”

Helpful Report

Posted 2 months ago

“Terrible product doesn’t help. Also the fact that I’m literally allergic and they have terrible customer service. Wish I could rate zero stars.”

Helpful Report

Posted 2 months ago

“Very bad, I used the Moerie shampoo and conditioner, The next day my hair was burned off on one side of my head, Burnedd OFF. They won’t do anything, only give you 14 days, they do this so you don’t even have time to try it.”

Helpful Report

Posted 3 months ago

“I’m always brushing my hair before showdowns I have less fall out. However, everytime I’m using Moerie I’m loosing more and more hair while showering and afterwards, it feels thin and I’m getting more bald spots.”

Helpful Report

Posted 3 months ago

“The products don’t work and their customer service is horrible!”

Helpful Report

Posted 3 months ago

“I never received my product. I was looking so forward to using it. I would like you to replace it please please please please it took me 3 months to save up the money so I could get it. Thank you very much Stacey Mccluskey 1422 Bridge St dracut mass 01826”

Helpful Report

Posted 3 months ago

“Horrible customer service, spray bottles not properly packed leaked all over the set. They passed the buck everytime I contacted to get sprays replaced. Impossible. I want to love this product but can’t get passed the fact they are so horrible to deal with. A simple request to replace a bottle of their spray that should have had a seal so it would leak out turned in to a frustrating mess. Luckily I ordered from Amazon so I returned without a problem entire wet soggy mess empty bottles and all. One customer service person basically called me a liar even with pictures….tried to upload pictures but they wouldn’t accept on this review”

Helpful Report

Posted 3 months ago

Moérie is rated 4.4 based on 308 reviews