Moérie Reviews

Name: Moérie
Address: Inc 2035 Sunset Lake Road, Suite B-2 Newark, New Castle, Pennsylvania
Rating: 4.45

4.5 Rating 596 Reviews

87 %

of reviewers recommend Moérie

Company Reviews

Questions

Metrics

4.5

Based on 596 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours

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Location:

Inc 2035 Sunset Lake Road, Suite B-2 Newark,
New Castle
Pennsylvania
19702

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Moérie 1 star review on 19th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Difficult returns and hidden subscription practices. Do not recommend.”

Helpful Report

Posted 1 day ago

“System won't let me enter my address properly. It keeps entering Washington DC. I live in Michigan. This makes it impossible to make a purchase.”

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Posted 2 days ago

“they charged me for a subscription that i did not want horrible company”

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Posted 1 week ago

“I was very excited to try these products. Unfortunately, they did not deliver. If I could leave zero stars I would. This product made my hair very dry, stringy and I noticed breakage where I had none before using this product. The jar of heavy conditioner was half-empty upon receipt. I would not recommend.”

Helpful Report

Posted 2 weeks ago

“Bought the bundle for £80, was unaware that it was a subscription, emailed them to rectify this as I notice another £80 had been taken out my account so I emailed them immediately to ask if this money could be refunded as I did not want to be on a subscription. I said if they have already sent the box, I can return it unopened as I don’t want more products. They said there’s nothing they can do so I lost £80. Plus I’ve been using the products and can see no change.”

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Posted 1 month ago

“The people writing the good reviews are the people who work for Moerie. I ordered the product to try it out. It has dried my hair out. It has broke as not thickened it as on top of it they charged me for another shipment that I have never received and are not helping me. Give me my money back or find my parcel.. I don’t like writing reviews, but I had to because this is BS”

Helpful Report

Posted 4 months ago

“If I could leave ZERO stars I would. Moêrie hair products don’t work and their customer service is abysmal! Sadly, I got the run around for over a month while trying to cancel my subscription. After jumping through hoop after hoop, asking for the exact same information, and emailing back and forth with over a half dozen representatives, Moêrie finally got itself together and offered me a gift card. However, it wasn’t a true gift card, it was money off at Moêrie. I’d been trying to cancel my subscription for over six months, and I have emails to prove it. In the end, I’m thankful they finally cancelled my subscription. They provide no other option for communication other than email. Get ready to fight a long fight!”

Helpful Report

Posted 4 months ago

“These hair vitamins don't work at all. I experienced significant more hair loss when I took these, and I took them for 21/2 months before I said enough is enough and went back to my hair vitamins from Spring Valley at a fraction of the cost. Also, they do not make your hair grow faster as advertised in the commercials for this product.”

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Posted 5 months ago

“Products make my hair dry , they push to subscription and if you said I didn't order again next monthly they force you to keep the Products”

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Posted 5 months ago

“Moerie products did not yield results for my thinning curly hair. Also, it was difficult to cancel subscription. Several attempts reaching customer service before resolving issue. They make you pay the difference between two orders if you cancel before a second recurring charge. Overall, I do not recommend!! Not a positive experience.”

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Posted 5 months ago

“the product is good, customer service is horrible.”

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Posted 5 months ago

“I bought Moerie on sale I've used it 3 times a week for 2 weeks including the HG air mask and growth booster ...Save your money my hair has gone like straw my scalp is itchy and my hair is frizzy and dull 100 percent worse than it was 2 weeks ago.I persevered this long expecting big improvement.”

Helpful Report

Posted 5 months ago

“Was super excited but then disappointed. Not worth hype. Expensive, stinks, bottles don’t open properly. Lids break easily. It’s a gimmick. My hair is now more dry, brittle and frail. My beautician said to promote hair growth it has to come from nutrition within. Not hair products applied on the outside. May work for others but didn’t for me sadly.”

Helpful Report

Posted 6 months ago

“Your pricing, misleading/ false information on the subscription- no option for a one time purchase then you want to have us pay the difference be honest and once one time subscription is chosen put the price of the product letting people know they save if they choose to subscribe! I was not able to get in and cancel your representatives emailed me back and forth at least 5 of them in that time all they needed to do was click a button and charge me whatever it is that you stated that I owed! Why do I have to make an account to cancel a subscription? This is ridiculous and you know it! I will be on every site with this same complaint so that no one else have to go through this and if they do it will be by choice but they will be warned”

Helpful Report

Posted 6 months ago

“I bought there products one time to see how it will work and it caus an itching and made discomfort and made my hair to dry and damaged they called me I told them I don’t like it so she was supposed to cancel the subscription and she didn’t now I got charged for another baggage that I didn’t want”

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Posted 6 months ago

“Unauthorized charges and repeated charges😠”

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Posted 6 months ago

“Product does not work at all. Since I've used in my hair has not grown at all. It is continuing to fall out more so than it did before you use this product. The texture is very coarse since I've started using this product it's no longer soft as it previously was. It was a waste of my money and I am angry that they lie to you to get you to purchase this product. I trusted some of the reviews and the company. All lies do not get this product.”

Helpful Report

Posted 6 months ago

“I decided to try Moerie for the advertised hair growth. As you will see from my photo, I purchased Shampoo/Conditioner/a spray and also some sort of hair mask. I also added the gummies. Order arrived quickly. I did not buy the subscription. The day the product was delivered I received a call to purchase more items. I did not. I have used Nioxin products for the last 4 years and have tried several different products for 30 days during that time, always returning to Nioxin. I only used Moerie 3 times over the last week, including the conditioning mask and I will not be giving it my normal 30 days. To say this product dried my hair out is an understatement. My hairdresser asked me today what I had done to my hair. She said it was so dry and felt heavy. I hadn’t even told her about changing hair products. I told her that I tried a new product 3 times and switched back to my Nioxin yesterday. Her treatment helped a great deal and I will be taking the Moerie to the horse barn. The gummies taste good so I will finish the bottle. The rest of the products I will chunk.”

Helpful Report

Posted 6 months ago

“The day i recieved my order, i read the ingredients and everything contains lavender which i am highly allergic to. They would not allow me to cancel without paying more money. The company is trash and has zero compassion or customer service skills.”

Helpful Report

Posted 7 months ago

“HORRIBLE I LOST MY HAIR MY GORGEOUS HAIR. I tried this product after 2 tries my hair started falling out in clumps its been months cant get money back and my hair still hasn't regrown”

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Posted 7 months ago

Moérie is rated 4.5 based on 596 reviews