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Moérie Reviews

4.5 Rating 582 Reviews
87 %
of reviewers recommend Moérie
4.5
Based on 582 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 74%
Customer Service
Communication Channels
Email
Queries Resolved In
6 - 12 Hours
Read Moérie Reviews
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Location:

Inc 2035 Sunset Lake Road, Suite B-2 Newark,
New Castle
Pennsylvania
19702

Write Your review

Moérie 1 star review on 19th September 2025
Anonymous
Moérie 5 star review on 3rd September 2025
K.C.
Moérie 1 star review on 28th May 2025
Jane
Moérie 5 star review on 12th May 2025
A.M.
Moérie 5 star review on 29th April 2025
Shanell
Moérie 5 star review on 16th April 2025
Brianna D.
Moérie 5 star review on 8th April 2025
Caroline
12
Anonymous
Anonymous  // 01/01/2019
I just tried moerie for the first time today December 3rd 2024, i do not like it. It made my hair tangly and felt not at all moisturized. I had to use an extra store bought conditioner even after i used the moerie conditioner just to comb through my hair. This product was a waste of money. Hope my fiance gets better results from it. Never buying again!
Helpful Report
Posted 1 year ago
Dear Customer, Thank you for sharing your experience. We're sorry to hear that Moérie didn't meet your expectations. Everyone’s hair is unique, and while our products are formulated to promote healthy hair, we know that different hair types may respond differently. If you continue to experience any concerns or have questions about our products, please feel free to reach out to us. We’d be happy to help and provide personalized recommendations for your hair care routine. We truly appreciate your feedback and hope your fiancé has a better experience. Best regards, The Moérie Team
Posted 1 year ago
I’ve used the product for 2 years. My experience showed no results. I’ve tried contacting the company to cancel my subscription but to no avail. The company wouldn’t reply to my emails or even calling the company. I’ll never use the product again and if I have to cancel my card on file, I will
Helpful Report
Posted 1 year ago
Dear Customer, We’re truly sorry to hear about your experience and understand your frustration. We always strive to provide timely support and resolve any issues, and it’s concerning that we missed the mark here. Please reach out to us again at info@moerie.com, and we’ll make sure to assist you with canceling your subscription promptly. Your feedback is valuable, and we’ll work to improve our customer service to ensure smoother experiences for all our customers. Best regards, The Moérie Team
Posted 1 year ago
Refuse to refund lost order of $135 for a product that doesn't work. The company failed to properly update the address in my subscription. Second order went to my old house and have no way of getting to it. Contacted Moerie and they have refused to refund me for my lost package. It has been 2 months and still no results. Their customer service team is rude and dismissive.
Helpful Report
Posted 1 year ago
Dear Customer, We’re truly sorry that your address wasn’t updated correctly, and we completely understand how frustrating this situation must be. If your concerns still haven’t been resolved, please don’t hesitate to reach out to our support team at info@moerie.com, and we’ll do our best to assist you further. We aim to avoid such issues in the future and appreciate your feedback on our customer service. Rest assured, we are taking steps internally to improve your experience moving forward. Best regards, The Moérie Team
Posted 1 year ago
Moérie is rated 4.5 based on 582 reviews