“Did not apply to moneybarn or concept cars yet they managed to get hold of my details from a "secure" site?? Which i only found out AFTER i signed! Concept "lost" my spare key & service book in the post & moneybarn rejected my claim for loss & supported Concept cars even though i had proof! Financial Ombudsman ruled in MY FAVOUR yet moneybarn refuse to uphold the findings & expect me to pay upfront for spare key & service book! Dont think so! Now car is leaking rainwater into the drivers footwell yet car apparantley had only done 26k on a 2016 plate?? Lying, robbing thieves that thrive on peoples past! Avoid at all costs!”
“If I could give a minus 10 I would terrible company they state 39% apr on a loan it's a lie try 200% interest also they mess up your monthly payments so makes you in arrears also set up payment plan to pay back arrears get to my last payment then add 180 pounds onto it thinking I wouldn't notice it when I only owed 151 pound but sent later stating 331 pounds I have both after I rang to make a payment asked them to resend the original letter from 17th October and they send me a total different letter dating 23rd October to try and cover themselves ripping me off stay well away from these criminals all they want is your monet I got a 6500 loan supposed to be at 39% interest and I'm paying back 15000 these are a joke Stay well away from these they should be in jail shocking”
“currently in dispute with Moneybarn over my agreement 923923, which they mysteriously cannot access when i ask for a settlement figure. have been promised multiple callbacks and resolutions within 48 hours over the past 6 weeks but as a company they seem insistent on refusing to allow me to settle early to continue reaping interest on an agreement i want to clear off. utterly reprehensible company i would advise anyone looking to finance a car to avoid like the plague”
“The worst experience of mi life.
I got a figure statement on 30-04-2023 missing 6503 pounds, on on 1st July i send them 6503 pounds thinking that all my loan will be paid, but… No!! Now they say tbis figure statement is expired and still missing 1700pound!! And i need to still pay monthly.
This company Only want is you pay your loans 3 times, i do a claim and they say tbat have 6 weeks to think about it, but i need to still Overpaying each month.
Really Only They want is try to fraud you with small letters, etc.
Really a nightmare.
Please give me back the overpayment.”
“I would give 0 stars if I could! Awful, awful, awful! Extremely greedy! They don’t care at all. Don’t go with them! They are horrendous money grabbers who do not care about your situation at all unless they are getting their money! Not good. Heartless people.”
“Avoid Like the Plague !
This is the worst company out there. They will lend you money if you have credit issues but the second you sign that contract say bye bye to anything you have.
They have 0 customer service, 0 idea about anything. All they do is wait for you to go to work and steal your car off you without telling you they have taken it back THIEVES.
I paid over 20k interest in 25k borrowed which is absolutly ridiculous.
Staff 0
service 0
friendlyness 0
Avoid i am reporting them to everyone and to the news”
“Well what can I say what an absolute joke this company is. The turbo went on my vehicle along with several other faults within the first six months. My vehicle has been parked up deemed unsafe to drive for over 6 weeks now! Moneybarn are ignoring every call and email I have been unable to work for 6 weeks now and still getting nowhere. AVOID at all costs.”
“They are sharks , borrowed £14,999 in Nov 2022 and I am about to settle , total cost in interest since then , you won’t be surprised , around £5800 in interest , dont think taking a loan and paying it back quick works out as I thought , lesson here is , don’t trust lenders and check the company thoroughly, how can a £14,999 loan attract £5800 in interest over 7 months , if you see this and are thinking it’s wrong ,apparently it’s not”
“Moneybarn incorrectly reported to the credit file agency that I had missed payments and even though they acknowledged this was incorrect they refused to send me documentation to verify this or put a notice of correction on my credit report. This resulted in me being refused a mortgage .”
“This company should be shut down they create fake accounts to produce reviews as the true reviews are awful yet trueful.
Their customer service is abysmal and they make up charges 🙄”
“Scumbags I was scammed for over 20k finance at 35APR on very bad credit no questions asked. I was put u der duress at car garage and signed over logbook. 4 years later I'm receiving court summons. These people treat you like liars and slaves and should be closed down. Worst customer service ever and hostile behaviour.”
“If satan owned a car finance company it would b moneybarn...once you sign that contract you have signed your soul over to the devil..i paid without fail for 2 years with no problems then had to move so lost my job i tried on many occasions to ring for help in reduced payments when all i ended up with was even higher monthly payments which where impossible to keep up with..to now where i have a termination order..i ring again for help no empathy rudeness and sarcasm was what i received..this has been all consuming my life for months now and has given me many sleepless nights and tears .
Avoid the are money and soul thieves”
“Absolutely awful
Company. Break every rule in the book. How they are still trading is beyond a joke. I had 7 days to contact them and arrange everything. I contacted them on the 7th day it’s not my fault the advisor I spoke with didn’t get the adequate training to deal
With my query. She left a note on the account. Someone rang me 24 hours later and then desired to get agents involved? Currently getting advice from a solicitor because this is beyond a joke. Every rule broken. And in this current cost of living crisis this is a joke.”
“Worst company to get your car finance with. Spoke to someone on the phone and he literally didnt even speak unless i asked a question. the line went silent for about 2 minutes at one point.
I have paid over £14k on a 8k car with 1k left to pay and they wont accept a payment plan as my work payment have reduced due to paternety leave.
Pathetic”
“2nd time going through moneybarn and it has been an absolute nightmare , unprofessional staff who try pass the blame onto their coworkers, they are more than happy to take your money but when it comes to them paying money out be prepared to sit on the phone for over an hour on hold , never again will I use this company I’m currently reporting them to the ombudsman for theft as they owe me money and are refusing to pay out”
“been paying nearly £300 a month for 11 months, been told today iv paid off £210 of my car loan, so in 1 year January, iv paid moneybarn over £2750 in interest alone, they told me when i called to question it, its my own fault, I knew what i was getting into. . I mean really, silly c#^@s.”
“Awlful company to have finance with my recommendation is to avoid this company. Ongoing complaint for over 5 months on a car i cannot use due to engine faults and moneybarn customer services and complaints department dont return calls or emails they do bot care about there customers who have a vehicle they can't use but have to pay each month on a car with engine problems when it was sold from car dealer. Avoid this company.”
“WARNING!!!!
Please stay well clear of Moneybarn, how on earth they are legally allowed to trade is beyond me. They prey on the vulnerable, they want you to get into difficulty, they want to take your car back and STILL charge you for the full amount.
Moneybarn and everyone who works there, you are an absolute disgrace, and you have blood on your hands, for some people like me, it's the limit of what they can take.”
