“Had car insurance policy cancelled and i had to pay cancellation fees because money supermarket send the wrong detsils to the insurance company, made a complain and they said is not their problem to talk with the insurance company,when they ask you when you passed your driving test is only years option and not months,because i passed the test in November and i took insurance in January i had to put less years, money supermarket asks how many years i have choose 6 because 2019-2013=6 not 5,but because insurance was took out on the 8th of January insurance company had in their records it was Jan 2013 when i passed my test,if i would of said 5 years it will mean i passed the test Jan 2014,insurance said that my car insurance willbe higher now because of this, i refused to pay saying that money supermarket should pay the difference not me,money supermarket don't agree is their fault saying that others compare sites have the same question, they don't i have checked all of them ,so my insurance got cancelled and i had to pay 75£ cancellation fee.
I will never use them again,very bad costumer services they didn't not even called me to tell me my complain can not be fixed, they emailed me.😤👎”
“I used money supermarket for life insurance quote. despite ticking the box to say 'email contact only'. i am now receiving 5 or 6 calls a day from insurance companies on all different numbers. I block the numbers and they just call on another number. DO NOT put your actual phone number in the quotes. you can always update your details with the insurance company if you commit to buy. If you do put your number in, you will regret it. I thought moneysupermarket would be reliable to share my personal details, they are not.”
