“Last year my partner and I got our individual car insurance with this company. The prices were very good in both cases. Each of us was given £150.00 in vouchers to use in the whole year. These vouchers allowed each of us to get new tyres, a full service for the car, tracking, MOT, etc. The trouble came when trying to redeem and use the vouchers on different occasions. This was due to using their system of claiming the value of the vouchers and getting the financial figures right after having used each voucher to see what was left to be used from the original £150. We still have not managed to get this right and now they have expired after the 1 year of use period.”
