Montessori Services Reviews

Name: Montessori Services
Address: 11 West 9th St, ,, Santa Rosa, CA
Rating: 4.79

4.8 Rating 570 Reviews

95 %

of reviewers recommend Montessori Services

4.8

Based on 570 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Montessori Services:

A Resource for Preparing the Child's Environment
Remaining true to Dr. Montessori's vision of transformational education, our mission is to provide busy teachers with hard-to-find items, specialized materials for Montessori classrooms, and intriguing complementary resources that will help create rich environments. Every item is carefully selected to ensure it is well-made, appropriate, and certain to nurture the young child's unfolding potential.

Visit Website

Phone:

877-975-3003

Email:

info@montessoriservices.com

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Montessori Services 5 star review on 31st October 2023

Anonymous

Montessori Services 5 star review on 27th August 2023

Preethimali Wickramaratne

Montessori Services 5 star review on 4th August 2023

Nicole Stevenson

Montessori Services 5 star review on 28th July 2023

Dave Foster

Montessori Services 5 star review on 12th June 2023

Anna C Discenzo

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased from Montessori Services previously and was pleased with the products, this time, not so much. I ordered stopwatches and a magnifying glass. I only kept the one stopwatch, simply because I needed a gift, but I am not pleased with the quality of it and that is why I returned the second one and the magnifying glass was so small I did not have the heart to give it to my 3-year old granddaughter.”

Helpful Report

Posted 1 year ago

Dear Christine, We are so sorry that you were not pleased with your order. The Stopwatch has been a long time favorite. I've personally given these as gifts and they are always well received. They are sturdy and easy-to-use. Was there something wrong with the ones you received? The Magnifying Glass Necklace is new this year. While we list the size, we will try and do a better job of showing the scale of it in the future. Meanwhile, your satisfaction is always guaranteed. We will be happy to refund or exchange the items you returned. Please let me know if I can assist you further. Thank you for your order. Kristine Horrace Merchandising Manager

Posted 1 year ago

“The miniature items are just okay... My package was actually missing items from the list but also the entire "grab bag" of items is extremely overpriced than sourcing your own. Definitely feel like money went down the drain.”

Helpful Report

Posted 1 year ago

“The nets we bought both broke after a day or two of use.”

Helpful Report

Posted 2 years ago

“I have been working with children for many years and have used these products for a long time. However I recently bought one of their “signature “ mats and the quality has decreased way too much! No longer what they were. Won’t be buying anymore and won’t recommend to anyone. I am debating whether or not to actually return the mat. The two other containers seemed to be ok. Again I am sorry and sad to not be able to recommend or rely on these brand/ products.”

Helpful Report

Posted 3 years ago

“We have not received our complete order. Very disappointed.”

Helpful Report

Posted 3 years ago

Dear Golden Mountain Montessori, We are very sorry that your order wasn't complete. The rugs should have shown as being on backorder when you placed your online order. We did expect to receive our next shipment by now but unfortunately it has been delayed in customs. We hope to be receiving it soon and we with fill your backorder as soon as we can. We sincerely apologize for any inconvenience this delay may have caused you. Thank you for your patience.

Posted 3 years ago

“I really do think the products are good quality, but I have been frustrated about the lack of communication about when to expect my shipment. I understand that COVID has impacted supply lines, but if they were upfront about what was in stock and when it would be back in stock, I would have appreciated it! Instead, I have communicated several times over phone and email about when to expect my shipment(s) and they have not been able to provide a clear answer at best, and have lied at worst...”

Helpful Report

Posted 3 years ago

Dear Lara, We apologize for any longer than normal delays you may have experienced in receiving your items. Most of the manufacturers we work with have had difficulty obtaining raw materials to make their goods. There have also been issues with finding labor for manufacturing and distribution. These issues, paired with longer than normal transit times, are understandably frustrating. While we do try to provide as accurate as possible information, the reality is that there are a lot of factors (many of which are out of our control) that may alter the time frame. We would never knowing lie and I'm truly sorry if you have felt we've been deceptive. The dates we give are from the manufacturers and this year they have not been very reliable. We update and revise due dates as soon as we receive information. This information can always be found on our website (under each item). We do also try and notify customers when there is an additional delay. I checked your order history and both of the orders that you placed this year were shipped complete with no backorders. If you have other outstanding orders or backorders (under a different account, perhaps) I would be more than happy to assist you. Meanwhile, thank you for your patience. Kristine Horrace, Merchandising Manager

Posted 3 years ago

Montessori Services is rated 4.8 based on 570 reviews