Monzo Reviews

1.6 Rating 234 Reviews

14 %

of reviewers recommend Monzo

Company Reviews

Questions

Metrics

1.6

Based on 234 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

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How quickly does Monzo resolve customer queries?

Helpful Report

(1 week ago)

Greater than 46% of reviewers feedback is Monzo takes over a week to resolve customer queries.

Helpful Report

(1 week ago)

59.80%

Industry Average

“ I am incredibly thankful to Mrs. Oliver Recovery Agency for helping me recover all my stolen money and profits after being scammed. Their dedication and efficiency were beyond my expectations, and I will always be grateful for their outstanding service. Contact them via email at Olivercompanyexpert 505 [@] gmail.com or WhatsApp at +44 (7438) 687236 for assistance ”

- Rara

“ The customer service was nonexistent, the trades they made on my behalf were losing money left and right, and when I tried to withdraw my funds, surprise surprise - they were nowhere to be found. ”

- Jaman Coff

“ I subsequently initiated a dispute with customer service because I believe my case is eligible under the terms and conditions. ”

- Anonymous

Monzo Reviews

Customer Service - Average