Moondown Farm Reviews

3.7 Rating 21 Reviews
67 %
of reviewers recommend Moondown Farm

Write Your review

Tell us how Moondown Farm made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Excellent as always . Really pleased with the quality every time . Definitely the company to go to for all my aviary needs
Helpful Report
Posted 2 months ago
Always buy all my bird products from moondown farm. The items are of top quality Always packed well and delivery is always quick and on time. Customer service is top class. If your looking for bird items look no further. I only deal with this supplier. Excellent company.
Helpful Report
Posted 2 months ago
Best cages out there and helped with all my questions for my sons new hobby
Helpful Report
Posted 3 months ago
Always buy from Moondown Farm for my bird equipment. Really helpful with all my enquiries and best quality by far
Helpful Report
Posted 3 months ago
I’ve had about 10 orders now from Moondown. Very professional company. Fast dispatch and delivery always. Excellent. Very responsive to any queries.
Helpful Report
Posted 5 months ago
Brilliant service and product. Helped me out with all my questions and Cages arrived so quickly ( next day ) and quality is excellent. Will be buying more!
Helpful Report
Posted 7 months ago
Excellent Cages for the bird room. Arrived next day and really helpful with all my questions
Helpful Report
Posted 7 months ago
Brilliant service as always. Have used for years now as quality is the best. Always very helpful.
Helpful Report
Posted 10 months ago
Quality items. Extremely helpful with all my questions. Having read other comments about telephone number, a lot of online companies only have email or webchat and I found them extremely quick at replying. Would recommend.
Helpful Report
Posted 1 year ago
Very prompt and great quality items. Very helpful with my questions.
Helpful Report
Posted 1 year ago
Excellent service.
Helpful Report
Posted 1 year ago
Excellent service and quality items for the bird enthusiast
Helpful Report
Posted 3 years ago
Excellent service. Fast Delivery
Helpful Report
Posted 3 years ago
Easy to navigate website, clear and informative descriptions, competitively priced. Fast delivery.
Helpful Report
Posted 6 years ago
Purchased a product. But when it arrived it wasn't exactly what I was after. Looking to return but found there's no contact number for them to call and discuss this. Seems everything has to be done via email. So long winded.
Helpful Report
Posted 3 years ago
Only giving 1 star because I can't give zero, parcel was delivered by royal mail but definatley not to a safe place as requested and subsequently not there when I checked, contacted Moondown but they just gave me some waffle about royal mail being able to prove it was delivered, thats as may be but not to the instructions left by me. Avoid this seller or arrange delivery when your in, if it goes wrong they are no good !!!!!!
Helpful Report
Posted 10 months ago
avoid if any problems they block you on ebay then do same on facebook messanger no contact number not good
Helpful Report
Posted 1 year ago
no contact number usless returns policy
Helpful Report
Posted 1 year ago
Product was good but attitude of staff member when highlighting a missing part to an order was was totally unhelpful still not resolved
Helpful Report
Posted 2 years ago
Terrible company- never sent items and ignored messages.
Helpful Report
Posted 3 years ago
Moondown Farm is rated 3.7 based on 21 reviews