“Same fantastic service as always. Have read a couple reviews that seemed to say otherwise but having bought from them many times on eBay then direct and as someone that sells on eBay I would understand why some people get blocked LOL! But IMO genuine guys who could not be more helpful. Highly recommend”
“Just found this page. A few years ago ordered a hamster cage from Moondown Farm, said you could send back if not right, well, it was way too small when it arrived and we sent it back straight away. Trying to order from them again in future, find they blocked us on Ebay, ok Moondown Farm, your loss. Do not shop with these people, totally unprofessional!.”
“Always buy from here. Never had any problems and customer service has been fantastic , getting back immediately with help to my questions and any problems.”
“Avoid at all costs the products are fantastic but as soon as you get an issue you receive the most deplorable customer service ever. Makes you feel like you are a liar which I see another reviewer mentioned. Just started to get back into birds and was hoping I would be ordering most of my products from here but decided against it now due to the service aspect.”
“Great service very quick delivery .bought all my new cages and other bird related stuff from these guys . Did have a damaged item in one of the boxs but could of been buy royal mail .”
“Another great purchase . I have just got back into bird keeping and the guys were really helpful on which cage to buy as it’s all changed since I last had wooden cages!”
