“Brilliant customer service. Messaged and got back to me immediately when we had a delivery issue with Royal Mail and sorted straightaway. No fuss and would highly recommend”
“Brilliant service from start to finish. Always helped with my questions and went out of their way to help with my order as I ordered the wrong one by mistake and returned no trouble at all and got the cage the next day.
Regularly use for all my bird supply’s”
“Bought nest boxes and when they arrived one was damaged, contacted moondown and they said there wasn't anything they could do, I asked if they could send me a replacement part but they said sorry no.
Was then asked several times by ebay fir a review and so I reviewed my experience with facts only !!!
Had previously spend many hundreds of pounds with them and since my review they will nolonger sell to me.
Extremely unprofessional for a business to behave like this, I only wanted what I paid for but tuis is a company to avoid at all costs in my opinion UNFORTUNATELY”
“Brilliant quality cages and nest boxes . Been looking to get these for a while now and really pleased with the service and quality. Definitely recommend”