“Always buy from here. Never had any problems and customer service has been fantastic , getting back immediately with help to my questions and any problems.”
“Avoid at all costs the products are fantastic but as soon as you get an issue you receive the most deplorable customer service ever. Makes you feel like you are a liar which I see another reviewer mentioned. Just started to get back into birds and was hoping I would be ordering most of my products from here but decided against it now due to the service aspect.”
“Great service very quick delivery .bought all my new cages and other bird related stuff from these guys . Did have a damaged item in one of the boxs but could of been buy royal mail .”
“Another great purchase . I have just got back into bird keeping and the guys were really helpful on which cage to buy as it’s all changed since I last had wooden cages!”
“So many problems with these people very rude block you on ebay why because I recieved damaged good and had to return them .yet treat me as if I'm lying then block me. Then say its royal mail no arrived like that,yea blame royal mail and claim . so obvious not there fault sometimes .yet I accepted 1 lot of damaged goods no gratitude for that also missing items .oh no they cant be missing err yea they are .then block me no help disgraceful company terrible attitude towards people if you moan or return an item ,yea some nice stuff maybe check and pack your items properly.”
“Always buy all my bird products from moondown farm. The items are of top quality Always packed well and delivery is always quick and on time. Customer service is top class. If your looking for bird items look no further. I only deal with this supplier. Excellent company.”
