“So many problems with these people very rude block you on ebay why because I recieved damaged good and had to return them .yet treat me as if I'm lying then block me. Then say its royal mail no arrived like that,yea blame royal mail and claim . so obvious not there fault sometimes .yet I accepted 1 lot of damaged goods no gratitude for that also missing items .oh no they cant be missing err yea they are .then block me no help disgraceful company terrible attitude towards people if you moan or return an item ,yea some nice stuff maybe check and pack your items properly.”
“Always buy all my bird products from moondown farm. The items are of top quality Always packed well and delivery is always quick and on time. Customer service is top class. If your looking for bird items look no further. I only deal with this supplier. Excellent company.”
“Brilliant service and product. Helped me out with all my questions and Cages arrived so quickly ( next day ) and quality is excellent. Will be buying more!”
“Only giving 1 star because I can't give zero, parcel was delivered by royal mail but definatley not to a safe place as requested and subsequently not there when I checked, contacted Moondown but they just gave me some waffle about royal mail being able to prove it was delivered, thats as may be but not to the instructions left by me. Avoid this seller or arrange delivery when your in, if it goes wrong they are no good !!!!!!”
“Quality items. Extremely helpful with all my questions. Having read other comments about telephone number, a lot of online companies only have email or webchat and I found them extremely quick at replying. Would recommend.”
“Purchased a product. But when it arrived it wasn't exactly what I was after. Looking to return but found there's no contact number for them to call and discuss this. Seems everything has to be done via email. So long winded.”
