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Morrisons Reviews

2.2 Rating 2,056 Reviews
27 %
of reviewers recommend Morrisons
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How quickly does Morrisons resolve customer queries?
(2 weeks ago)
Greater than 50% of reviewers feedback is Morrisons takes over a week to resolve customer queries.
(2 weeks ago)
C-
58.24%
Industry Average
I frequently use self serve and very frequently the discounts are not applied, finally gave up today and left the shopping in the till. Sick of waiting in customer service queues for refund. Morrisons your useless and I’m boycotting them from now on, over priced and fleece you with not applied discounts at self serve.
- Mr Potts
I am extremely disappointed with Morrisons at Brentford Waterside, TW8, due to the excessive noise coming from their industrial fans, which run 24/7 without any break. The noise is unbearably loud, making it impossible to sleep or enjoy any peace at home. Despite multiple complaints, Morrisons has failed to resolve this issue. They acknowledge the problem internally but refuse to take real action. Their response has been slow and dismissive, showing no concern for the residents suffering due to their negligence. In addition to the noise, foul smells are also coming from the back of the store, further affecting our quality of life. I strongly urge Morrisons to take responsibility and fix this ongoing problem. Until then, I do not recommend this store to anyone living nearby. Terrible customer service and lack of accountability!
- Anonymous
Very bad customer service I will no longer be shopping in any Morrisons store in future.
- Lynne Macbeth