Mothercare Reviews

Name: Mothercare
Rating: 3.18

3.2 Rating 201 Reviews

53 %

of reviewers recommend Mothercare

Company Reviews

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Metrics

3.2

Based on 201 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Mothercare 2 star review on 31st May 2021

Karishma

Mothercare 1 star review on 16th November 2020

Mohammed

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic, speedy service. Had to order in a large item (wooden castle) for my son. Made payment on the day and was advised it was in the shop the very next day. The staff were great and had my purchase ready and waiting for me at the till and even offered to help me with the large package.”

Helpful Report

Posted 7 years ago

“One of the best shopping experiences. A lot of help and support when we purchased baby clothes.”

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Posted 7 years ago

“Good prices and amazing service. Click and collect quick and efficient.”

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Posted 7 years ago

“Mothercar always go above and beyond to ensure they have have just what my Baby needs. My order is dispatched and delivered, whilst keeping me in the loop with their own schedule. I am even able to take advantage of any sales and promotions that are newly announced with free alerts. Furthermore by buying online I can get my Items delivered to my door when it please me.. and still have time to wash up! Thanks Guys.”

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Posted 7 years ago

“Ordered item in pre friday sale. Was notified 3 days earlier than expected to say item ready for pickup I”

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Posted 7 years ago

“My order was not due for 5 working days which would have meant my daughters birthday present would be late however it arrived in 2 days - on her birthday. Very happy mummy and daughter :-)”

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Posted 7 years ago

“Very good service.”

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Posted 7 years ago

“Great deals”

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Posted 7 years ago

“Lovely clothes for newborns - good quality”

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Posted 7 years ago

“Fantastic choice of clothing for daughter (not all in pink), great value, excellent service always return to Mothercare”

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Posted 7 years ago

“Found good bargains. From ordering to delivery everything went smooth”

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Posted 7 years ago

“Recently purchased the joie nitro pushchair from here. Very happy with the pushchair. And very happy with the helpful staff. I went to Mothercare on a very busy day, they had some kind of avent on. I thought I would be waiting around for ages. But the staff were so helpful, telling me they wouldn't be long while talking to other customers. I didn't have to wait very long at all. The salesman was very helpful in giving me pros and cons while picking my little ones first pushchair. And showed us a few good deals. Ended up saving around £70. He also made sure we were served promptly after getting the pushchair for the warehouse. There were many people waiting around the till that were doing things with the avent, so he stood with me until the person on till took my payment so I wasn't waiting around. Very happy”

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Posted 7 years ago

“Easy on line ordering on my app. Delivery was quick and I was kept notified if delivery time, so even though I was at work, I could make sure someone was here to take the delivery.”

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Posted 7 years ago

“Very easy site, delivery very quick.”

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Posted 7 years ago

“Excellent customer service”

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Posted 8 years ago

“Great variety of products and choices. Great quality of products too”

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Posted 8 years ago

“competitive prices. Good expectant parent discount and events evenings. Staff well trained on all items e.g. car seats, cots etc.”

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Posted 8 years ago

“Really handy click and collect option. Handy texts to let me know it had arrived - quick and easy!”

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Posted 8 years ago

“Easy and fast checkout”

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Posted 8 years ago

“All baby clothing is really good quality”

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Posted 8 years ago

Mothercare is rated 3.2 based on 201 reviews