“I received a broken product then had to jump through multiple hoops to file a claim. Then didn't hear back and had to call. Then was sent the replacement part and had to fix it myself!The plane ended up to be a flimsy peace of junk after all was said and done. I feel it was a waist of time and money. You have a good marketing team but lack in the customer service and follow through. Now you keep send these questionnaires and this is the third one I've filled out. Are you waiting for a different answer? Would you recommend a company like yours?
Mike 805-284-7071”
“I like your product better then what your competitor has to offer… you don’t discontinue airplanes a year or two after they first come out. You sell every parts at a reasonable price. You come out with new airplanes, providing variety. Your customer service has always been good.”
