“The reason it's not a 10 is based on the experiences I have had with 64mm EDF planes. I live at 5000ft in elevation and have had to heavily modify the F-8 and F-105 heavily to make them fly. Including changing them to 4s power and your high performance 12 blade fan. I also made them a 4-channel plane by splitting the aileron and elevator servos, plus the landing gear. I am using the 60AMP Skywalker ESC after having several 45AMP failures.”
“return process is much less convenient than the competition and deducts the free shipping...which is ridiculous when have a large order and just need to return a couple small parts of it.”
“Cost to benefit ratio.
Even though the last two models purchased appeared of good quality they had problems. The flying wings ink came off on fingers and the pushrod connectors didn't fit the holes properly. The F35 required parts from my personal stock to complete as its pushrod connectors were also I'll fitting.
Any recommendation from me will come with caveats.”
“Implications made several years ago that I lied about a delivery meant to go to my address that never made it. Motion made good on the issue but don’t care for the way I was talked to. FedEx lied but ultimately left in my lap. Funny though, had a similar issue with a different retailer last year that went to a house with same numerical address, and moderately different street name but that time since I was home when delivery notice sent via text, I made the driver retrace his steps until he found it. I have my orders sent to FedEx pickup location now and it’s rather inconvenient”
“Fliteline kit had paint security issues which should have been mentioned in the kit instructions because masking up & painting is required. The masking tape pulls the pre-painted paint off 😕”
“Your product quality is very inconsistent of late. Planes tend to vary in quality and I can no longer be assured that I am buying the best of the best from you. In some cases eflite is better.”
“I struggled with this response. I love you products and your prompt customer service. I rarely buy products on line. Your site is the only online purchase I gave made in 2 months. The day (3/1) that I recieved my purchase from you, I was also notified that someone had stolen my credit card #, and was charging all over the US and Canada. I have no way of knowing who it was, but unfortunately, your company was the last in some time that I purchased from, so it gives me pause.”
“Quality products, quick shipping, good selection for unusual items (carbon fiber spars/rods and Foam Tac glue). A lot of followup emails though, it would be nice to just get one email, and ideally only if I opt in at checkout time.”
