“The jets look amazing! When ordering a plane the service is great where the plane arrives in just a couple of business days.
The down side is the quality of the servos and landing gear. Almost all FW servos jitter to some extent, the landing gear is very fragile and the retracts lately have been unreliable.”
“Poor quality product resulting in a crash and total loss of airframe. I am currently very unhappy with Motion Rc. I had recommended them in the past but after having 2 Avantis fail in flight I can no longer do so. In fact. I would highly recommend not buying Freewing products.”
“Their customer service and return policy is very bad you cannot even assemble the plane and flight test it on the bench without voiding the warranty return you should be able to least fly it safely once without damage and be able to return it also the small planes they just got some companies starting with SKY I probably designed do not have the center of gravity correct and Customer Service offered me $10 back on $120 plane I will never purchase from motion again”
“Quality of products
Variety of products
Efficiency of shipping and shipping info
Communication and feedback to customers
Online knowledge base (i.e. RC Talk Live and Hobby Squawk)
Overall, great customer service”