“Customer service: You answer the phone!
Replacement parts: You sell replacement parts, small pieces, not just assemblies, in stock, at reasonable prices.
Error free shipments: You pay attention to the details.
HH/Tower has great products, but their customer service sucks so bad that I avoid them at all costs.”
“1. Reasonable pricing
2. Very fast shipping
3. Use of an excellent shipper (FedEx)
4. Well packaged shipments to diminish the likelihood of product damage.
5. Good product choice”
