“Ozzie took time to troubleshoot my problem and make it right. This is important to me because it is generally easier for me to purchase through Amazon knowing the return process for them is simple and efficient. That is not always the case with an independent small business.
So I appreciate MotionRC making the return process painless.”
“Plane had bad wiring when arrived
Customer service acted like they were doing me a favor to send me replacement
Replacement took a week to arrive and was wrong
Took another week to get new replacement.”
