“Products work; timely delivery
Do not like the website pop-up message that "someone from city ABC, just bought product XYZ" (lack of purchase privacy)”
“For one you have terrible customer service. Two, the parts “you do” sell are rarely in stock. And lastly, you don’t sell replacement fiberglass fuselages for helicopter ARFs that you sell. So know I have mechanics for a heli I can’t fly!”
“I have made a few purchases through Motion and have been very pleased with the customer service. recently purchased an ESP 600 and had a problem with the swash. The support staff I talked to sent the replacement part on the way to me in short order.”