Mugpods Ltd Reviews

Name: Mugpods Ltd
Address: Unit B The Cube, Coe Street,, Bolton
Rating: 4.83

4.8 Rating 1,681 Reviews

98 %

of reviewers recommend Mugpods Ltd

4.8

Based on 1,681 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

0845 299 6024

Email:

sales@mugpods.com

Location:

Unit B The Cube, Coe Street,
Bolton
BL3 6BU

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Mugpods Ltd 5 star review on 23rd March 2019

Kimberley Weatherer

Mugpods Ltd 5 star review on 18th January 2019

Lauren Brady

Mugpods Ltd 5 star review on 16th January 2019

Heather Kane

Mugpods Ltd 5 star review on 18th December 2017

Reuben Ulan Nabeebaccus

Mugpods Ltd 5 star review on 21st November 2017

Pavol Hatala

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great coffee,loved the taste!”

Helpful Report

Posted 9 years ago

Thank you for your review - its great to hear you are enjoying our coffee pods and we look forward to seeing you again.

Posted 9 years ago

“Fast delivery, process of shipping always updated. Great tasting pods, intensity 16 pods are the biz!”

Helpful Report

Posted 9 years ago

Thanks for taking the time to review us, great to hear you have enjoyed your experience and the double shots pods. We hope to see you again soon.

Posted 9 years ago

“After ordering this on the Tuesday evening, I was amazed to see that my order was dispatched next day. My order was with me on Thursday afternoon. Couldn't be more grateful with the speedy service and great products.”

Helpful Report

Posted 9 years ago

Thanks for your fantastic review, we do our best to get orders out as quickly as possible. We look forward to seeing you again.

Posted 9 years ago

“I found the website easy to navigate and I was able to add products to my basket easily. There was an issue with the payment section and Paypal but I soon sorted that out. The confimation and dispatch emails were very clear and I looked forward to receiving my Hot Chocolate selections. When they arrived, I was short of 4 boxes. Within minutes, I sent an email and a picture of my order that arrived. I immediately received a reply with an apology and an assurance that not only would my items be directly in the post, but that I would also receive another box for free for the inconvenience. I have just received that package and I am delighted. The chocolate pods themselves are very good and my children are very pleased with them. We look forward to ordering again in the near furture. Many thanks for your excellent customer service and prompt resolution to the above issue.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to review us and for your understanding, once again we are sorry for the issue with your parcel but glad we sorted it for you! Its great to hear your children are enjoying the hot chocolate pods - we have found our sugar free milkshake "poddies" also go down a treat with children as well as the parents! We look forward to seeing you again soon.

Posted 9 years ago

“I get my hot chocolate fix with my Nespresso machine. Tastes great—happy customer.”

Helpful Report

Posted 9 years ago

Thanks for your review - its great to hear you are enjoying the hot chocolate pods! We look forward to seeing you again soon.

Posted 9 years ago

“Wow....I was really pleased with the taste, texture and aroma of these lovely mugpods, what more can I say except I will be ordering more! From ordering to receiving and enjoying, the whole experience was as simple as making a cup of coffee!”

Helpful Report

Posted 9 years ago

Thanks for your fantastic review - we are glad you had a great experience with us and are enjoying your pods!

Posted 9 years ago

“Great products. Large choice of pods. Order received quickly. The pods work well with my Nespresso Citiz I highly recommend Mugpods!”

Helpful Report

Posted 9 years ago

Thank you - we look forward to seeing you again soon!

Posted 9 years ago

“I wasn't sure about using compatibles in my machine after spending so much on the equipment. I spoke to the team at Mugpods who completely reassured me and were ever so helpful. 5* customer service. Others should take note!”

Helpful Report

Posted 9 years ago

Thanks for reviewing us and great to hear you loved our customer service - we are always happy to help where we can. Enjoy your pods and we look forward to seeing you again soon.

Posted 9 years ago

“Good website. Prompt delivery. Good product.”

Helpful Report

Posted 9 years ago

Thanks for taking the time to review us, we look forward to seeing you again.

Posted 9 years ago

“Customer service is second to none, and they'll help you with all aspects of your order. I wasn't sure which coffee I wanted to try alongside my hot chocolates, and I got some great advice from the team. Thanks MugPods!”

Helpful Report

Posted 9 years ago

Your welcome and thank you for taking the time to review us, also good to hear we helped you find the right coffee for you. Feel free to contact us at heretohelp@mugpods.com or social media for any other questions.

Posted 9 years ago

“Great service, quick delivery, fantastic products.”

Helpful Report

Posted 9 years ago

Thanks you for your review!

Posted 9 years ago

“Excellent product and fast delivery :)”

Helpful Report

Posted 9 years ago

Thank you for your review!

Posted 9 years ago

“Great to find a company that cares about providing great value products which beat the price of many others on the market at the same time as being delicious "and moreish!"”

Helpful Report

Posted 9 years ago

Thanks for reviewing us - we work very hard to bring fantastic products at the best price and its great to hear you are enjoying them! See you again soon :)

Posted 9 years ago

“Mugpods was quick and easy to order, fast delivery and delicious pods! Such value for money that I can't wait to stock up and buy more!”

Helpful Report

Posted 9 years ago

Thanks for taking the time to write your positive review - we look forward to seeing you again soon.

Posted 9 years ago

“Always happy to help amazing customer service and value for money would recommend to anyone!!! Thanks mugpods!!! Well impressed!”

Helpful Report

Posted 9 years ago

Thank you for your amazing review! We are glad to hear you are impressed and hope to see you again soon!

Posted 9 years ago

“Great to use In my nespresso machine for husband who doesn't drink coffee”

Helpful Report

Posted 9 years ago

Great to hear your husband is enjoying the hot chocolate pods! We hope to see you again soon - thanks for taking the time to review us.

Posted 9 years ago

“Fast delivery, well packaged. Thank you kindly”

Helpful Report

Posted 9 years ago

Thank you for reviewing us, we hope to see you again.

Posted 9 years ago

“This was my very first order of Mug pods and what a great experience. To make this short... •Easy to use website •Great customer service and aftercare •perfectly perfect chocolate drinks everytime either hot or cold Thanks again Mugpods”

Helpful Report

Posted 9 years ago

“Just got coffee machine and wanted quality coffee at good price and quickly. Ticked all the boxes could not fault.”

Helpful Report

Posted 9 years ago

Thanks for your review, its great to hear you are enjoying the coffee pods - we hope to see you again to try our other intensities or hot chocolate capsules.

Posted 9 years ago

“Very pleased with the hot chocolate that I brought from this company items came really quick and were packed very well will buy again”

Helpful Report

Posted 9 years ago

Thank you for your review - we do our best to send out parcels the same working day and look forward to seeing you again soon!

Posted 9 years ago

Mugpods Ltd is rated 4.8 based on 1,681 reviews