musicMagpie Reviews

Name: musicMagpie
Address: -, - United Kingdom,, Macclesfield
Rating: 4.63

4.6 Rating 9,506 Reviews

92 %

of reviewers recommend musicMagpie

4.6

Based on 9,506 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About musicMagpie:

GET CASH FOR OLD CDs, DVDs and Games - www.musicMapgpie.co.uk is the only online site that allows users to turn all their old and unwanted CDs, DVDs and Games into cash in one free and simple process.

Every year millions of CDs, DVDs and Games are thrown away and they can be worth anything from 30p up to £15.

Visit Website

Email:

enquiries@musicmagpie.co.uk

Location:

-, - United Kingdom,
Macclesfield

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musicMagpie 5 star review on 23rd October 2020

Kellyanne Lawrie

musicMagpie 5 star review on 16th October 2020

Vivian Miller

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb company. I am a returning customer. Trustworthy and reliable. Highly recommended.”

Helpful Report

Posted 5 years ago

“Don't bother. Sent me a faulty PS4 clearly untested. I went on chat and they didn't send me the transcript, then they lost the transcript. Now been on chat for an hour trying to confirm refund. I filed a complaint about the service with Music Magpie and when I was not happy with the response I asked what the next step was. I was told that there was nowhere else to go, no further escalation was possible within the company itself and that they are not regulated and neither is there an ombudsman. This is extremely dodgy and if you still want to use this company after reading this review then I must warn you that you are taking a big risk. There are so many other options out there for you, retailers that offer much better customer service with staff who actually take responsibility for their mistakes.”

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Posted 5 years ago

“excellent service quick and easy highly recommended”

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Posted 5 years ago

“Was very easy to send my stuff via collection and was paid quickly”

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Posted 5 years ago

“Amazing service.Was sceptical using initially,but couldn’t be more impressed with the service,So straightforward,and kept up to date,by music magpie.Would thoroughly recommend.”

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Posted 5 years ago

“Amazing service.Was sceptical using initially,but couldn’t be more impressed with the service,So straightforward,and kept up to date,by music magpie.Would thoroughly recommend.”

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Posted 5 years ago

“iPhone 7 purchase The phone received was supposed to be “Very Good” but was dirty, very worn and scratched. All the buttons were scratched to the point of bare metal showing beneath and I saw no evidence of refurbishment. I do not believe the phone fitted the description of being in “Very good” condition and do not believe it was worth the money charged. Customer Services took line of “take it or leave it”, so whilst not (hopefully) out of pocket have the inconvenience of trying to get out (COVID-19 restrictions in place) and send the thing back. I have no phone to give as promised present. - Really poor service!”

Helpful Report

Posted 5 years ago

“iPhone purchase The phone received was supposed to be “Very Good” but was dirty, very worn and scratched. All the buttons were scratched to the point of bare metal showing beneath and I saw no evidence of refurbishment. I do not believe the phone fitted the description of being in “Very good” condition and do not believe it was worth the money charged. Customer Services took line of “take it or leave it”, so whilst not (hopefully) out of pocket have the inconvenience of trying to get out (COVID-19 restrictions in place) and send the thing back. I have no phone to give as promised present. - Really poor service!”

Helpful Report

Posted 5 years ago

“The web site and the whole process is easy to use and the communication when you try and sell anything is excellent. The only minor niggle is That I do not think deleting items in your selling basket is very intuitive. Overall very good though”

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Posted 5 years ago

“Fast payment after item of tech sent in by free MusicMagpie post. Easy Peasy.”

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Posted 5 years ago

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Posted 5 years ago

“Excellent service. Prompt service and payment. Great to do business with them.”

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Posted 5 years ago

“Excellent and easy to deal with. Promt payment for items sold”

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Posted 5 years ago

“Amazing service.Was sceptical using initially,but couldn’t be more impressed with the service,So straightforward,and kept up to date,by music magpie.Would thoroughly recommend.”

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Posted 5 years ago

“I loved being able to sell my cd s. As they are no longer any use to me , so I made some money , which is great , musicMagpie even paid the postage , I just had to box them up..”

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Posted 5 years ago

“App easy to use. Prompt collection and agreed payment. Brilliant quality of service.”

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Posted 5 years ago

“Great service and and a fair price. Would certainly use them again.”

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Posted 5 years ago

“App easy to use. Prompt collection and agreed payment. Brilliant quality of service.”

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Posted 5 years ago

“I have used musicMagpie to sell my old items. It’s been easy and super fast. Glad to give things a second life instead of ending up in the bin and this sight makes it super easy!”

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Posted 5 years ago

“Sent 2 phones in, took a little while but the money came through. Easy!”

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Posted 5 years ago

musicMagpie is rated 4.6 based on 9,506 reviews