musicMagpie Reviews

Name: musicMagpie
Address: -, - United Kingdom,, Macclesfield
Rating: 4.63

4.6 Rating 9,507 Reviews

92 %

of reviewers recommend musicMagpie

4.6

Based on 9,507 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About musicMagpie:

GET CASH FOR OLD CDs, DVDs and Games - www.musicMapgpie.co.uk is the only online site that allows users to turn all their old and unwanted CDs, DVDs and Games into cash in one free and simple process.

Every year millions of CDs, DVDs and Games are thrown away and they can be worth anything from 30p up to £15.

Visit Website

Email:

enquiries@musicmagpie.co.uk

Location:

-, - United Kingdom,
Macclesfield

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musicMagpie 5 star review on 23rd October 2020

Kellyanne Lawrie

musicMagpie 5 star review on 16th October 2020

Vivian Miller

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great comms, great prices, great business! Thank you Music Magpie!”

Helpful Report

Posted 5 years ago

“Very pleased, good after service and and good customer service”

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Posted 5 years ago

“Quick and easy to create a selling quote! I also messed up on my order, and customer services was extremely helpful. Got paid fast, was told when the item was received and when the payment would be processed.”

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Posted 5 years ago

“Good professional service, easy to use and quick payout”

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Posted 5 years ago

“Embarrassingly bad pick up service. My first attempt at using musicMagpie was absolutely rubbish. I got a fair valuation for some games and film etc. Selected the courier pick up option for next day. (sadly Hermes). Note, This is promised as anywhere between 8am and 8pm ! Kept an eye out all day. No pickup! Email to customer service gets a reply (a day and a half later) “ok when would like it picked up then?’ My response ‘tomorrow”. Next reply, a day later, was ‘no, we need 24 hours notice, our next available slot is in 4 days’ (including weekend) (!!!) I begrudgingly accepted and this was confirmed. Guess what, same again, no pickup! Follow up email still hasn’t been answered in 48 hours... Absolutely useless, we can blame Hermes, maybe, either way, musicMagpie are not to be trusted!”

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Posted 5 years ago

“I just sold lots of my ads via the app - free to send fhe parcel - and the money is in my account. All good.”

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Posted 5 years ago

“Fast and reliable. Great to add the collection service too”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Love this company for DVD’s,CD’s and books saves money and quick service”

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Posted 5 years ago

“Only used once to date but very impressed, second and third items sold in transit, I wait in anticipation.”

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Posted 5 years ago

“First time using musicMagpie good prices for selling your items quick transfer of cash very satisfied.”

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Posted 5 years ago

“Quick payment, free postage, no hassle all good.”

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Posted 5 years ago

“Great company fair with price. I sold my phone the process was so easy and I got paid as promised. Will be using music magpie again for hassle free shopping or selling.”

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Posted 5 years ago

“Easy to use and scan products barcodes when trying to sell which is so good, prices are always amazing !”

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Posted 5 years ago

“Quick and easy process. No postage when sending off your package of good. Quick payment in less than a week!”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Incredibly easy way to rehome unwanted books and dvd's. Will definitely use again!”

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Posted 5 years ago

“fast and efficient process”

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Posted 5 years ago

“i recently ordered some books from musicmagpie, to make lockdown more bearable. One of the books i was sent was covered in blood. Now, this isnt great at the best of times, however, during a pandemic; i feel like this would warrant more than just a standard form response. Since music magpie dont have a customer service number, everything has had to be done by email. I have been corresponding with them all day, getting standard response after standard response. They have refunded me for the book and offered me 30% off my next order (which again may or may not be covered in Biohazard and/or people parts). They have also asked me to 'dispose of book'. Meaning, i'm without the book i ordered, but i at least get 30% off if i want to roll the dice and place another order with them. I've been offered no compensation or vouchers for being sent a book covered in blood that could be infected with Coronavirus, during the middle of a pandemic I decided i wasnt happy with this resolution, and asked which ombudsman they answer to, so i can lodge a formal complaint. I have now asked 5 times which ombudsman they answer to, and they are refusing to tell me, saying that they have escalated this issue internally.”

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Posted 5 years ago

“Absolutely disgusting customer service, they sold me an xbox 360 that doesn't work, took pictures of the screen to show them that not even 5 minutes into the game it stops. Sent back for a refund, they now say they haven't received it back yet I have my proof of posting, sent them a picture of the receipt and guess what, no reply and no refund! And now I've just received a notification that the game I purchased has been relisted! Not happy at all, will never be using their company ever again. By the looks of the reviews I'm not the only one.”

Helpful Report

Posted 5 years ago

musicMagpie is rated 4.6 based on 9,507 reviews